Unable to send money in blockchain.com - page 2.

Potato Chips

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Quote from: beschier on July 06, 2024, 03:49:20 PM

i imported the seedphrase in Electrum and i see transactions but the balance is 0 Huh

on blockchain.com i still see a balance of 8k euro, any tips please ?

i cannot send funds from blockchain.com i get the error your bitcoin transaction failed to send.

May I also ask if you have used any of their custodial services e.g. exchange/swap? Because if for instance, your bitcoins are sitting on their custodial wallet like the trading wallet, then it's not covered in your seed phrase because the custodial wallets are fully controlled by blockchain.com and therefore they're the only one who can help you.

hosseinimr93

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Quote from: beschier on July 06, 2024, 03:49:20 PM

i imported the seedphrase in Electrum and i see transactions but the balance is 0

There are two possibilities.

1. Blockchain.com is showing your balance incorrectly and you don't have any bitcoin in the wallet.
2. You imported a private key on your blockchain.com wallet. If you did so, that private key is not backed up by your seed phrase.

Do you know which address(es) you should have bitcoin at? If so, you can check the balance of that address on block explorers like mempool.space and blockchair.com

Casdinyard

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Isn't this like a common issue with the site that they have been flagged about for a couple of years by now? Although if I'm not mistaken no funds are really lost (so you don't have to worry about your shit getting stolen or something) and that they are nothing but visual bugs that will resolve upon itself given time. Regardless, if this still scares you out I would highly suggest you import your wallet someplace else, and not with blockchain.com, there are a lot of good custodial wallets out there like Electrum which I have used for a couple of years now, which will not give you these troubles.

If in any case the issue still persists or you didn't receive your fund or something along those lines, I'd highly suggest you take it up to their customer service department and have them take care of the issue for you, cause posting this here wouldn't do anything besides raise alarm and awareness among people, for something that's probably already resolved.

Props to you though for always being on the lookout for your security (I hope).

beschier

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i imported the seedphrase in Electrum and i see transactions but the balance is 0 Huh

on blockchain.com i still see a balance of 8k euro, any tips please ?

i cannot send funds from blockchain.com i get the error your bitcoin transaction failed to send.

adpinbr

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All you just need is a number of patient and it will definitely go through and try to check if you are not putting the fee right, and it's making your transaction not to go to it will definitely disturb you very much so all you need to do is to calm down and try to fix the fees rightly so that you could be able to send your transaction successful there is no need to panic because you will definitely send your bitcoin successful, just calm down and try to ask a lot of questions so you can get exactly the answer you needed for your transaction go through.

delfastTions

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You can also look for answers to your questions about the Blockchain.com/info wallet in this topic

Blockchain.info/com question (MAIN)

promise444c5

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Quote from: criptoevangelista on April 07, 2024, 06:07:58 PM

I always see people complaining about Blockchain.com wallets, it's a shame... The service could be a little better to make the community safer.

Please let us know if you have a solution for your case, it's good for other people with problems to know the way forward to get it resolved.

I hope you get your money back

OP fixed the issue already from one of OP comment

Quote from: zackata on April 07, 2024, 12:59:41 PM

Thanks alot guys, I have successfully regained access to the funds, by importing the wallet to Electrum. Lesson learned, won't be using blockchain.com again

Quote from: nakamura12 on April 07, 2024, 05:23:58 PM

OP is trying to send funds that is in blockchain. com but won't be able to send that's why others suggested to use the 12 word to import in electrum wallet and that's when OP was able to send. So, the issue is already fixed since OP has full control of the funds now. I think the last thing that op should do is to create a new wallet in electrum and then transfer the funds out from the blockchain wallet that is imported.

Did you even tried going through that my comment to understand it because I don't think you really get it from your statements

Quote from: CryptSafe on April 07, 2024, 06:59:32 PM

~

OP I think the topic should be locked since you've achieved your goal.

CryptSafe

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OP, what I would advise you to do is to import your wallet to another self custodial wallet through your keys and see first if your btc is still intact. Just like other people who have read your complaint have answered you, I would advise you to take the useful ones you think are beneficial to you in this situation and see how it goes so you do not lose your btc to hacker's. After you have been able to access your btc, I will advise you create another wallet and transfer it there for your own safety.

hosseinimr93

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Quote from: criptoevangelista on April 07, 2024, 06:07:58 PM

Please let us know if you have a solution for your case, it's good for other people with problems to know the way forward to get it resolved.

Please read previous posts before making a new reply.
OP could gain access to the fund and the solution was very easy. Blockchain.com wallet is non-custodial and it gives you a BIP39 seed phrase which can be easily imported into other wallets.

criptoevangelista

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I always see people complaining about Blockchain.com wallets, it's a shame... The service could be a little better to make the community safer.

Please let us know if you have a solution for your case, it's good for other people with problems to know the way forward to get it resolved.

I hope you get your money back

nakamura12

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Quote from: promise444c5 on April 07, 2024, 02:56:55 PM

If OP is really trying to settle down with Electrum I think he/she needs to know how Electrum spends its inputs and what he/she can do to avoid paying huge fee due to spending of multiple inputs from Electrum.

OP is trying to send funds that is in blockchain. com but won't be able to send that's why others suggested to use the 12 word to import in electrum wallet and that's when OP was able to send. So, the issue is already fixed since OP has full control of the funds now. I think the last thing that op should do is to create a new wallet in electrum and then transfer the funds out from the blockchain wallet that is imported.

promise444c5

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Quote from: BitMaxz on April 07, 2024, 02:31:13 PM

Quote from: zackata on April 07, 2024, 01:15:21 PM

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Since you imported your BTC wallet from the blockchain wallet into the Electrum wallet to make it clear you can create a new wallet on Electrum make sure to backup seed phrases in a safe place or write them down on a piece of paper once you've done you can open both wallet newly created and imported Blockchain wallet send all funds from blockchain wallet to wallet that you created just recently.
I do not recommend to use other wallets than Electrum but for optional you can use sparrow wallet.

I hope OP didn't just make the transaction to a custodial wallet( I think OP should clear us on this).

If OP is really trying to settle down with Electrum I think he/she needs to know how Electrum spends its inputs and what he/she can do to avoid paying huge fee due to spending of multiple inputs from Electrum.

Check for guide on how you can avoid making transaction with high fee
https://bitcointalksearch.org/topic/aug-2022-mempool-empty-use-this-opportunity-to-consolidate-your-small-inputs-2848987
EDT
Or you can just use multiple addresses for your receive

Quote from: zackata on April 07, 2024, 02:52:18 PM

Thanks alot once again for all the suggestions and input on the problem. I have transferred my balance to trust wallet, which I guess is safe.

OP you're making another mistake ,
Trust wallet in not fully opened sourced(consider them not even open sourced), so they are not to be trusted as we don't know much about their hidden codes, it's better you used an Opensourced wallet like
ELECTRUM
SPARROW
BLUE WALLET

zackata

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Thanks alot once again for all the suggestions and input on the problem. I have transferred my balance to trust wallet, which I guess is safe.

BitMaxz

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Quote from: zackata on April 07, 2024, 01:15:21 PM

Yes, I have transferred the bitcoin to another wallet now!

Since you imported your BTC wallet from the blockchain wallet into the Electrum wallet to make it clear you can create a new wallet on Electrum make sure to backup seed phrases in a safe place or write them down on a piece of paper once you've done you can open both wallet newly created and imported Blockchain wallet send all funds from blockchain wallet to wallet that you created just recently.
I do not recommend to use other wallets than Electrum but for optional you can use sparrow wallet.

Dr.Bitcoin_Strange

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Quote from: Charles-Tim on April 07, 2024, 02:20:03 PM

Quote from: ?? on ??

@OP, I feel your frustration; this kind of issue is not usually very appealing. I will suggest you just logout or delete the app, re-download it, import your wallet, and try to carry out the withdrawal again, or you can use the method recommended by @hosseinimr93, download electrum and import your wallet, and try to see if the withdrawal can work.

Can you not read this:

Quote from: zackata on April 07, 2024, 12:59:41 PM

Thanks alot guys, I have successfully regained access to the funds, by importing the wallet to Electrum. Lesson learned, won't be using blockchain.com again

And this which is just the post before yours:

Oops 🤦‍♂🤦‍♂🤦‍♂, my bad... Thanks for the slap on the face, I didn't read that. Thanks man Wink

Charles-Tim

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Quote from: ?? on ??

@OP, I feel your frustration; this kind of issue is not usually very appealing. I will suggest you just logout or delete the app, re-download it, import your wallet, and try to carry out the withdrawal again, or you can use the method recommended by @hosseinimr93, download electrum and import your wallet, and try to see if the withdrawal can work.

Can you not read this:

Quote from: zackata on April 07, 2024, 12:59:41 PM

Thanks alot guys, I have successfully regained access to the funds, by importing the wallet to Electrum. Lesson learned, won't be using blockchain.com again

And this which is just the post before yours:

Quote from: hosseinimr93 on April 07, 2024, 01:45:53 PM

Due to obvious reasons, blockchain.com and any other web wallet should be avoided, but it should be mentioned that blockchain.com wallet is non-custodial and it gives you full access to your private keys.

OP's issue has been already solved and he/she now has access to the fund.

No need of using a close source wallet. It is even a web wallet which is not also that safe.

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Quote from: zackata on April 07, 2024, 01:15:21 PM

Yes, I have transferred the bitcoin to another wallet now!

I hope that it isn't another blockchain.com wallet of yours but now that you've transferred that. Make sure that you have full custody of your funds and never use them again.

I'd suggest to use their app if you're still in trouble but not anymore so that's a good riddance out there and never visit them again.

Now that you've gained access to your funds and transferred it, the purpose of the thread has been done and so, you can lock this thread.

hosseinimr93

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Quote from: Hatchy on April 07, 2024, 01:36:43 PM

You already made the mistake of using a custodial wallets mate and blockchain.com is one of the unsecure wallets to consider using.

Due to obvious reasons, blockchain.com and any other web wallet should be avoided, but it should be mentioned that blockchain.com wallet is non-custodial and it gives you full access to your private keys.

Quote from: Hatchy on April 07, 2024, 01:36:43 PM

The only idea right now, is to try importing your seedphrase into another wallet like electrum just as other members have already suggested for you. Then try spending your funds by creating a new wallet and string them there instead.

OP's issue has been already solved and he/she now has access to the fund.

Hatchy

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Quote from: zackata on April 07, 2024, 12:14:53 PM

Hello, I am having weird problem with blockchain.com wallet and I am afraid I have no control over my bitcoin now. When I try to send bitcoin I get message insufficient funds, although I do have 900$ in my wallet and I can't send even 1$. Upon googling this I see many negative experiences in blockchain.com, including this insufficient funds error. I wrote to support, but I am afraid I won't hear from them anytime soon. Any advice is appreciated

You already made the mistake of using a custodial wallets mate and blockchain.com is one of the unsecure wallets to consider using. More reason why you should always do your research before using any wallets. These wallets are not safe for storing huge amounts of funds but people still make same mistakes everytime. The only idea right now, is to try importing your seedphrase into another wallet like electrum just as other members have already suggested for you. Then try spending your funds by creating a new wallet and string them there instead. Always remember that you are responsible for the safety of your funds.

zackata

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Quote from: hosseinimr93 on April 07, 2024, 01:03:52 PM

Quote from: zackata on April 07, 2024, 12:59:41 PM

Thanks alot guys, I have successfully regained access to the funds, by importing the wallet to Electrum. Lesson learned, won't be using blockchain.com again

Great.
Just note that you are still using the wallet generated by blockchain.com, even if you are no longer using blockchain.com. That's not safe.
As I already suggested, it would be better to generate a new wallet with a new seed phrase and move all the fund to your new wallet.

Yes, I have transferred the bitcoin to another wallet now!

Topic: Unable to send money in blockchain.com - page 2. (Read 590 times)