Topic: Urgent Warning: Gamdom fake unlicensed copy of games/ false Terms and Services - page 3. (Read 1098 times)

I’ll answer questions;

- How much money did you have in your account balance when you tried to withdraw but their hot wallet was empty?   Which attempt?  Various amounts throughout the date of 4th December until the 6th. .
highest balance was $225,000 biggest attempt $200,000
Attempted withdrawals from $1000 - $200,000.  Attempted multiple times over the three days (4-5-6th December)

- How much money did you have in your account balance at the time of your account being suspended?
$200,000 roughly at time of play or 4.29 BTC

-
- How much money did Gamdom pay you as compensation for their hot wallet issues which prevented you from cashing out?
$ (you already said zero but confirm it).  I can confirm ZERO compensation..   false claims from the casino, only mentioned to one user Yahoo,  and not even to myself-  no proof from casino, just a “we’ve already paid and that’s it”. Where was their transaction proof ?

- How much money do you think Gamdom owes you, what is the amount in USD$?
At a very minimum my deposits.  $164,000 For their false claim in terms of service -
$200,000/ 4.29BTC win that they manipulated.    Whichever but that’s expected.

-  Explain exactly why you think Gamdom owes you that USD$ amount
I think Gamdom owes me $200,000  because....  I was able to deposit $164,000 without setting off any account restrictions - their terms of service directly state deposit totals of $2000 and $5000 per account requires certain kyc to continue depositing, withdrawing. Tipping or placing bets.
On top of this; every attempt to withdraw led to the same problem “BTC Balance low, system notified” and balance reverted to play balance. And not pending.
Finally; when hitting a huge win and attempting to cash out; support claims there’s “provider issues” and they reduce the game potential for everyone, not just me, but reduced to 1,338x max potential after originally claiming 36,000 X potential.
Closing my account with 4.29 btc non withdraw-able with no valid reason other than not warranting wins to non affiliated accounts, or a player that doesn’t take deposit bonuses.

 - - Is your claim against Gamdom simply based on you gambling away your account balance because you were unable to cash out?
Well no. My points are clear; are you dismissing the abuse of terms of service, game manipulation, and closure of account due to just assuming I’d spend the balance as opposed to wait for a blockchain transfer?

I’d like it if Gamdom, or someone, could dig through their account details as I wouldn’t know where to begin.  I’ll provide you a TX code shortly?   I’ll have to dig through -

I have legitimate concerns; for sure.
They’ve stayed silent and refused to publish their “proof” of absolutely anything let alone comment to agree or decline - nothing.

I’m not sure what confuses people ?  


A) Gamdom make a claim: to KYC.  I was never KYCd.  Have they stole my funds and locked my account due to hiding their own negligence?  (Not my main argument - but I’m using to state the main point - Gamdom exploit players -

B) even before my big win every attempt at withdrawals reverts funds back to playable balance. Not “pending” whilst hot wallet refilled. For days. Not a small amount of time.  Over 50 attempts to withdraw.  How many attempts would you try?

C) “won” huge on a game; which stated 36,000X,   support said provider was having issue with the game and Gamdom then reduced this to 1,338x whilst claiming to have no control over the provider.

D) account banned for what can only be called theft and exploitation of a player.  Casino broke their terms by not requesting to KYC me; banned me for questioning their authenticity is my guess.


E) refuse to talk publicly and provide any version of “proof” , suspiciously during closing my account they loose my game rounds, but when I made a new account and question support they admit that other game potentials didn’t change and it was “nothing against me as a player”.    This claim is correct.  The games where I didn’t win huge amounts they didn’t change their potential.   If the provider was having an issue, why wasn’t this across all sites the provider has their games?   Why is this fault only limited to Gamdom, and why are they still claiming 1,338x whilst all other BTG titles are set to standard 10000 - 36,000 X potential

F) I’ve tried to provide every bit of proof. Full transcripts not snippets to show what I want people to see.  The casino have stayed completely silent; in all attempts at correcting the issue.  Tried using Casino Guru and Ask Gamblers; no reply through them either.   They do not take criticism,, they will not publicly address complaints and they continue to exploit further players.  


If there’s anything else anyone else would like clarification on I’ll try to be responsive -
Have you all checked the pictures? Acknowledging but failing to apologise let alone offer resolution.

You are right about getting lost in the maze but I think this matter is coming to a close soon. It is up to the OP to make his case clearly so the community understand and unfortunately he has failed to do it. What he has done though is bring to the community an incident between himself and Gamdom.

If Gamdom scammed the OP after he placed $10 and won 14,491x on Lil Devil by closing his account or scammed him by dropping his winnings to just 1338x in a ploy to reduce the potential payout then Gamdom cannot be trusted and should be red tagged by every user in this forum if they ever open an account here. If Gamdom wanted to payout $13,380 instead of $144,910 after the OP won on the Lil Devil multiplier then that is unacceptable because there is zero justification for any website changing the multiplier after the win has occurred.

This could even be a simple case of the OP wanting to cash out c.$223,000 from his Gamdom account (some of those funds deposited and some of those funds were won) to his own Bitcoin wallet but an error showed stating "system notification: BTC balance low" therefore he decided to gamble everything away instead of waiting.

The problem is the OP needs to clarify what actually happened because even after all this time there is not enough clarity.

Going by the images posted by the OP, he alleges Gamdom changed the win from 14,491x to 1338x after the event which is the baffling part as shown in the final image here but we are still unclear what amounts (if any) the OP was allowed to withdraw and what was the account balance when they closed his account.

If Gamdom have scammed the OP, it is understandable Gamdom are not creating a new account to post here to fight the allegation as they think by keeping silent they are not confirming or denying the facts in public. They really should post here and put forward their side of the story.

I agree, OP needs to be fully clear and transparent about what happened.

I tried following the case and read the post again, but got lost in amaze and ended up losing interest. But then it strikes me, what if OP has a legitimate concern?

It also baffles me how Gamdom spent some money in the forum to advertise their platform but when such a damaging issue comes up, they aren't even bothered to come here as soon as possible and comment about the situation even after yahoo62278 helped and informed them.

How are we supposed to judge the situation fairly if one party is just silent?

OP, you should follow what JollyGood is telling you or otherwise I (and probably many others) would also deem this complaint as invalid - please reply to his clear questions.

If Gamdom paid you nothing in compensation but have claimed they paid you compensation then that allegation needs looking in to further but by you not providing full details with clarity this is a failure on your part because it causes confusion.

You should have explained all this clearly in the accusation and even now there is confusion because you are not providing clarity.

- How much money did you have in your account balance when you tried to withdraw but their hot wallet was empty?
$

- How much money did you have in your account balance at the time of your account being suspended?
$

- How much money did Gamdom pay you as compensation for their hot wallet issues which prevented you from cashing out?
$ (you already said zero but confirm it)

- How much money do you think Gamdom owes you, what is the amount in USD$?
$

- Explain exactly why you think Gamdom owes you that USD$ amount
I think Gamdom owes me $ because....

- Is your claim against Gamdom simply based on you gambling away your account balance because you were unable to cash out?
Yes/No

I can also see you did not provide any addresses you used to send crypto to the Gamdom account. Is this something you are avoiding publishing for privacy reasons?

You should note, I will probably not post here again unless you are able to answer the questions in simple English but on the face of it if they claim their hot wallet was empty at the time of you wanting to cash out but they topped it up 24 hours later, that does not really make them liable for you gambling away your account balance. All it means it you should have waited to try to withdraw later or contacted them asking for an explanation as to why you were unable to withdraw and they should have explained the situation to you.

There is also a possibility the hot wallet was not empty, that it might have had some funds there which you could have tried withdrawing in smaller amounts and which might have worked to a substantial amount and you could have withdrawn the remainder of the funds later.

As for Gamdom claiming they paid you compensation for the delay in topping up their hot wallet, I think they should clarify what they claim they paid you because you denied receiving anything.

Most importantly, Gamdom should provide their their hot wallet details so it can be determined what the balance was during the time of your initial withdrawal request. If you have the address or tx id from a previous successful withdrawal then post it here as it will expose Gamdom as liars and scammers or it will show they have been honest in that part of their defence.

Dumbmotherf,

From what it seems to me your best approach here to get your money back - would be via legal channels.
This is a huge amount and I personally wouldn't just "forget it".

I can tell you, based on my own personal experience, that I was self-excluded with a website (which I cannot name as part of the settlement) - and the website opened the very self-excluded account and I lost some more afterwards - long story short - via a local lawyer based in Curacao I was able to get $7,000 in compensation. That's a small amount in comparison to yours.

What a good lawyer who is experienced in this field can do is to threat the license holder (Gamdom's license) or even the master license holder (where lots of money is held) to revoke their license unless they resolve the issue - they would have to show up in court in Curacao if they don't cooperate or don't respond i.e. the burden of proving they are not wrong here would have to be presented in court - or they would lose their license.

In Curacao emails or forum posts mean nothing unfortunately, Curacao is notorious for being a place that hands over licenses without proper due diligence, however still, if Gamdom would lose their Curacao license they would be in a much worse position, or if you would pursue the master license holder then they can be fined and would have to pay heavy fines for what happened here - and Curacao can also sue them for damages such as reputation damages and more - it's not worth it for them to lose their license over this case.

This what you need to do, I mean that should be your proper channel moving forward.

Read about another case and see how many fines were levied against 1XBet for example:
https://www.curacaochronicle.com/post/main/complaint-filed-against-cyberluck-for-fraudulent-online-gambling/

Please contact a local based lawyer and check your best way moving forward, perhaps some of them for the amounts you're claiming would be happy to work on a no-win-no-fee basis.

Almost right; up until the claims that I was paid compensation - never received compensation, never received reimbursement of deposits, never received win.  My account was banned.

Made multiple new ones to talk to Gamdom. All eventually blocked and ignored -
Also; BigTimeGaming are looking into the matter now. Finally.
Attempted withdrawals and had account banned;

In your opinion what exactly do Gamdom mean they stated via yahoo62278 in this post:
"the user had to wait 1 night for the hot wallet to be refilled and was compensated for the wait"
What compensation did they make? What amount did you receive from them? What amount are you claiming?

"Now they feel it's just a malicious attack on their reputation. They feel the issue is resolved"
What actions have you taken that Gamdom could constitute as a malicious attack on their reputation? What issues do you think have been resolved by Gamdom and which do you think are outstanding?

Just to make it clear for everyone to easily understand, are you saying that (in approximate USD$):

- you made multiple deposits adding up to be $160,000 within a 24 hour period without issues
- at one stage you lost $90,000 and had $70,000 balance remaining
- when you balance was $70,000 you made a $10 bet on Lil Devil game winning 14,491x ($144,910)
- after winning on Lil Devil your balance was $214,910
- you made several deposits and won several games but each time you tried to withdraw your funds you received a message "system notification: BTC balance low"

If any of the above are incorrect, you can correct them when posting back.

Here is the part that confuses me. If you had c.$214,910 in your balance where is the money now? Did you gamble some or all of it away as a result of being unable to withdraw? And this is the main part of the complaint? You should post clearly in order for everybody to understand the specific points.

I understand your account at Gamdom has been banned therefore you cannot login to gather information now but what would help is to have an approximate amount of USD$ you claim is owed to you. If you can post blockchain URLs to show tx ids for all your deposits and the tx ids where you received payouts or payments from their website... that would help too.

I read his posts, thank you for asking him the questions. If he manages to get a Gamdom representative to at least post here with their side of the story then many things will become clear. We do not know how much USD$ compensation Gamdom paid to the complainant because of the delays caused by the empty hot wallet.

I think what happened is the OP had around $250,000 in his balance at one stage and wanted to withdraw but the hot wallet was empty. Instead of waiting for the hot wallet to be filled, the OP decided to gamble the funds away. Gamdom paid the OP an unknown amount as a goodwill gesture but the OP wants the c.$250,000 he had at the time of his first attempt at withdrawing and is blaming Gamdom for him gambling those funds when he wanted to withdraw. I think that is the case but the OP needs to clarify matters.

When the OP posts things should become clearer.

Can you show some proof that they have initiated an investigation. Did they tell you that over email or a public post somewhere?

I asked him about it a few days ago in his services thread and he has replied. The casino owner told him that you got paid the following day.
https://bitcointalksearch.org/topic/yahoo62278-campaign-management-servicesget-all-your-needs-here-1704638

Blocked me, again. Finally BigTimeGaming have replied and are investigating.   They wasn’t aware their copy of the game Lil Devil was playable at 1,338x so potential for false scripts too.

User Yahoo; is unfortunately not even willing to comment.  He’s gone silent too

Now this is a whole different story, if gamdom doesn't reply soon to this accusations where the OP has proven his deposits and claims that he never got back even his initial deposits. Gamdom will be just another manipulating scam casino. They have no right to keep your funds and block your account.
But still we need to hear from the ither side to judge

I WISH I got my initial or even the pathetic max cap they imposed several weeks later!
I never got paid out, never got a refund for their failure to uphold terms set out in terms of service. 

Every withdrawal attempt I got the same message “BTC BALANCE LOW SYSTEM NOTIFIED”

Account was blocked for accusing Gamdom of purposefully delaying investigations, payments and failure to uphold their terms of service. 



Since my claim, Yahoo no longer advertises Gamdom as a campaign he supports.  Maybe he feels bad he’s been pushing people to this casino that makes it obvious they exploits players, unless you’re a streamer on their house money.

One of the issues here is that we have not heard from Gamdom their side of the story. It makes things difficult when trying to look at the whole picture from all angles when there is only side of the story given. I hope Gamdom make an official announcement here soon where they respond directly to the allegations.

Obviously he get his capital including the winnings set by the Gamdom max limit. This is story will be different if he didn't manage to withdraw his profit on the casino despite he won in proper way. He secure his funds and profit before he make this accusation because that's the right thing to do. He just find a way to have a reason to claim his supposed to be winnings by using the game provider detail on there official website. I will personally support him if didn't manage to withdraw his money except for additional money that has no proof to support his altering ToS accusation.

You didn't tell us if you could withdraw at least your capital before your account gets banned, as i see your issue is with the fund you won from the games you mentioned by not transferring the wins to your balance account on gamdom.
In both cases their team should at least respond to all this publicly and clarify things. And as their respond to yahoo who was a manager to yheir campaign before they kind of said you could withdraw your fund ( capital fund  i guss)
Alot more things missing in this whole thing

Well in that case you have been successful because you have highlighted what happened to you and are warning people it could happen to them.

If Gamdom have not spoken publicly regarding this matter, it seems from their side the matter is closed. I am not sure what else you or anyone here can do to help find a solution if Gamdom are not engaging.

Purpose to bring a direct warning to anyone that plans to use this site, that they manipulate terms of service and abuse game potentials to their favour.
I’m a player that has deposited over $160,000 and receive no “support” nor “care” from the casino so these wins should be credible as they’re still in profit on my deposits alone.

A normal player, depositing $20-$50 a month on a lucky spree could have a brave run and spin $10 per spin and win a 14,900 X and think they’ve actually won $150,000 but Gamdom can’t afford: or won’t credit the win due to unknown reasons but claim “it isn’t against you because you won huge it is a different reason”

Gamdom haven’t publicly spoken in any aspect.  I had Ayezee talk to the casino rep and they said they’re still looking into this for me. But during this they banned my account so of course aren’t going to admit fault.

From what I see it is clear those you reported the incident to (AskGamblers, Curaçao Gaming and Casino.Guru) will not be helping you receive any funds, therefore can you state what you hope to achieve by creating this thread and what you would deem as an acceptable outcome?

If you created this thread as a warning to those who might consider playing at Gamdom (or those that already are regular players there) then I think you have relayed the message that there is a chance they could get scammed. If you created it with any hope or expectation you will receive any payment from Gamdom then I think it is clear you will not receive anything from them.

The thread has been moved in the correct board and by far the majority of your case has been presented for all to see.

In the forum we have not read any statement from any official Gamdom account. They have not posted anything therefore they have not confirmed nor denied your version of events. If Gamdom are not responding directly to this allegation what is your next step?

If so, then move your thread to the correct board which is: Scam Accusations

But since it seems you don't know how to move the thread to the correct board after some suggestions, then I've reported it for moving. I hope the moderators can do that for you.