Maybe it is time for regulators to look into Polo like they have done with BTC-E.
What good did that do for BTC-E clients ? They're all screwed.
Also, it seems you are using the site as a wallet for your mining, which is not recommended, anywhere.
No, I mine to the exchange, I change the coins to the currency I want, then move it to where I want it. That is what I use the exchanges for. Sometimes for some other trades. I am not using it as a wallet.
You don't have to use it as a wallet to have funds NOT BE DEPOSITED(ie blockchain says the transaction is cleared, Polo does not deposit), and to NOT BE RELEASED as you move your funds from one place/thing to another.
Please don't assume that everyone uses the exchange like a bank or wallet.
I assumed exactly what you're doing. Mining to the exchange. It's not recommended, or even banned, for example by requiring 1ETH deposits minimum.
Yes, the reason my funds were missing for 1.5 months is because I was doing it wrong.... It is my fault. Polo should ignore people like me complaining. They are all probably doing it wrong.
Those were small transactions on my part, thank god they weren't larger transactions that just vanished... And ZERO way to get support from Polo.
NOW with the updated user agreement regarding BINDING ARBITRATION something tells me they are worried... Apparently it isn't just whining people like me who are "doing it wrong" that are getting upset.
The fact is that Polo has problems. How they are choosing to react to those problems is all on Polo.
Users who see a thread/post like this warning them of problems and they choose to ignore it and then experience problems themselves cannot say they weren't warned. You were all just "doing it wrong" anyway...
So we should move our funds out.
I been seeing an error all morning trying to reach the Polo site... Server 500 error. Not sure if it is just me or if they are actually not accessible. You have use your own judgement regarding how safe Polo is.
They have legally warned you with an updated user agreement on 1 August 2017. We have tried to warn you here that they have issues and do not respond. So the next steps are yours.
I check their site for the graphs. I like the presentation format there so I really didn't like to move from Polo. But I no longer felt it was safe to send my funds there.
