Topic: ***WARNING TO PEOPLE WHO USE MONEYPAK/WALMART MONEY CARD*** (Read 27884 times)

Woot, woot.

Update:

I called in the other day to check if any more disputes have happened within the 10 days like they stated.

No one else disputed and they said a check will be mailed out within 7-10 business days.

Woot.

You may want to see what a lawyer would charge to send a letter. Sometimes the letterhead from a law office is all it takes.

May contain scammers? :p

ever read the back of the m.pak.

TizzyTazzy: I hope this will be sorted out. I know it can be a big head ache to fight against big corporations.

Don't give up!

For 1000 dollars, Small Claims court, no lawyers are allowed, it's cheaper than regular court


Edit: DERP

Awesome!!!!!!!!!!!!!!!!!!!! Man, I very happy for you. Congratulations.

Update on the situation:

A manager was suppose to be calling me, after a week of no calls (5 business days) I called them.

Explained the very long situation to the guy who answered who said he will be calling a manager every hour until they let him know that they called me.

Few hours later I get a call and basically the manager preaches the same thing-- in order to obtain the funds I need to provide proof of purchase. Me and him go back and fourth, he basically starts to say they need "some sort of proof" and then I go on to explain well what more proof than you need, I have the MoneyPak numbers, I didn't just pull that out of a hat.

Still getting no where I insist on talking to who ever is ahead of him and he states this is impossible, I then talk some more to this guy saying this is unacceptable, if you cannot do anything for me to fix this then I need to talk to someone else. I also have already told him that I'd have to take this to small claims court but that didn't seem to affect his responses.

After some more going back and fourth, he puts me on hold for about 2-3 minutes and comes back stating that if after 10 days from this phone call no  disputes open up, we'll then mail you a check within 7 business days (after those 10 days).

This is more acceptable so I thank him for his time and hang up.

Interesting though, their own TOS states people can't file disputes after 10 days (and it has already been well over 10 days for all MoneyPak reloads now) and that they have to prove you stole the MoneyPak, not prove you bought the MoneyPak.

All well, as long as I get my money within the time frame stated above I will be happy. I've now switched away from WM MoneyCard and using MangoMoney to accept MoneyPaks now.. Lesson learned though, I will be making sure everyone pays cash for the MoneyPaks and provide me a receipt with my name on it.

Hi Tizzy, I'm sorry to hear some jerk is putting you through so much trouble! Just for the record, I traded my MoneyPak with Tizzy a few weeks ago and it was smooth as butter. He is a great guy and it's a real shame to see someone try to play him like this.

I'm not sure if I still have my MoneyPak receipt, but I will try and dig it up for you! Best of luck friend and I hope you get this all squared away soon (and aren't scared away from future MoneyPak transactions )

I agree. Eventually, they should agree that if nobody else claims them in some reasonable amount of time, you are entitled to the money, not them. (But they may well tell you to never do business with them again, which is their right.)

I see this now, tough situation.


Agree. "They" was just one person on the other end of the telephone, not the final arbiter of company decisions. Try back and you'll likely hear something different from somebody else.

TizzyTazzy, are you going to try to fight this?

You can't really lose doing this, other than some of your time, since it is often a guaranteed win. They will usually tell the company to try to settle beforehand, and most companies usually will to keep from wasting time. However, as part of the settlement, you may be prevented from suing them again in the future.

My opinion is: sue them in small claims! It will be fun! If you are in America, some states allow a lawyer in small claims court, if you wish.

They will have to task their lawyer to fight it. So, it will cost them more than you, if you do it yourself.

Filing a complaint with the company's local Better Business Bureau might help you get a response if you think they are ignoring you.

Not sure if any of you remember but I went through this last year,
I got a hold of a greendot founder (His cell phone somehow), he said that he loved gold and bitcoin, but there was no way in hell moneypak would ever be dealing with bitcoins and its companies simply because they are competition and his higher ups and the fed would not allow it. Straight up no BS.

This among other things,
Sorry but you are not supposed to cash in other peoples money packs on a business entity level.

This info is of last july but I doubt any of the underlying reasons have changed.

I also got all accounts closed (business and personal despite they werent linked with transactions) after breaking no rule, And i know the rules, at US Bank. Got a call and letter from the president or VP or someshit saying that they will not be involved in the business type. No summary of what i did. No formal anything other than a letter and a personal phone call saying basically, "you didnt do anything wrong but we dont like you so sorry."

So dont expect any help from the main stream.
Not until they need us will they help us or work with us openly, then the bandwagon will be so full its ridiculous. These institutions will cease to exist if they dont scramble for a piece of our pie.

Sorry but say goodbye to the money most likely. At the very least your accounts.

I have the receipt, and have offered it to you.

They want receipts for the purchase of the paks. They want *his* copy of *their* receipts to prove that he has some legitimate connection with the purchase of the paks. He can't create those receipts because he wasn't even a party to the transaction they record.

Green dot neither sells nor advertises MoneyPak as suitable for person-to-person transactions.

How exactly would I get the money back if they stated otherwise?

Infact, today I logged into my account once again to print out some documents for future reference and now my account balance says $0 and I cannot even access transaction history..