Topic: WeExchange - page 2. (Read 20823 times)

+1 - could be me saying that!

Ukyo, you probably dont realize this and wont ever do, because you are financially secured somewhere in america (?) and thanks to your accomplishments in bitcoin community, but you are effectively ruining people's lives here, man..
I am making ~6000 USD per year, i already lost close to 30 coins thanks to securities like BASIC-MINING and some other (i now, i am only to blame myself..), so people ran me over in the past. That amount would be enough to buy me a house where i live.. a nice one that is..
You are holding my last few coins i have hostage and that is everything i have and ever will with the prices like this.. i kinda counted at least on that to change my life significantly in the upcomming years.
I simply cannot afford to buy any new bitcoins when one coin is worth 560 EUR, that is three months worth of rent and food for me. i dont have that kind of money.. if i had, i would buy at least one..
What I want from you is a simple promise that I will see my bitcoins in the upcomming weeks. some of those are belonging to a family member of me and he is very nervous and wants me to do something with it, which is not in my power, obviously.
Please, I beg you.. process my bitcoins and bitcoins of these other people that are impatiently waiting, dont ruin us.
I am sure those other people here would like to use those coins to buy something or sell, when the market is blooming like this.

Thank you very much.

My pending withdrawal is:

i am sending messages here, because i am sure your inbox is full and i dont want my message to be lost there. i dont want to spam, please inform me if i am doing something wrong.

I've withdrawn about 2 BTC from WeExchange and it still says Processing. (since Sunday).
Why is it taking such a long time.?

Anyone know if hes letting us withdraw our money? I sold 2BTC worth of stock and I have been waiting a few weeks for a withdraw to process.

He's been offline for a day - he's back online now. Speaking to him at this very second.

Hmm - the silence here is a concern.

So I see, so basically we're at their mercy?

You can't call that number. It isn't weexchange! You'll get a standard answering service which was discontinued 2 months ago.

Waiting on 80 btc withdrawal from WeExchange, been processing since 11/4/13. Going to call tomorrow, really pissed off at Bitfunder/WeExchange

That number is not on the weexchange site. Did you grab it from reddit or a cache? This is what I find on weexchange.

https://www.weexchange.co/?page=helpcontact

However, it makes no difference. Weexchange is more or less just Ukyo and he is dealing with withdrawals based on ticket order. So calling or speaking to Ukyo personally won't get things moving faster. Just ensure you have a ticket raised and watch this space.

Phone number is +18666345433

I asked ukyo about this - the number you called shouldn't be on the website so if you found it there, post the link here. The only contacts are for the Australian side now. I had called it after it being posted on Reddit.

Withdrawal issues here:
https://bitcointalk.org/index.php?topic=316546.220

Today I call to support and I receive nothing
Weexchange support girl tell that she have no any information about problems with btc withdraw, she did not know about another ways to transfer btc such as another merchants, like bitfunder...\
she did not know how long takes withdraw time
she did not know what is error about connect to st 2 when I try to withdraw btc
she did not know is it technical problem or problems with weexch. btc balance...
she did not know nothing, only that I must wait
She say, that I must wait until somebody will contact me.
WHY I can not receive MY money NOW???
It is so sad, so sad.. nobody I can believe in this world :`(((

Phone number is +18666345433

2013-11-07 03:58:10   Withdraw   Processing

It would be helpful if someone who gets their withdrawal processed posts the BTC quantity and date of help ticket. That way we can see if and how things are progressing.

Just a clarification on my side: I've successfully withdrawn AUD from WeEx even though they remain listed as 'processing' - I haven't yet attempted to withdraw BTC. Since they're talking about bitcoind above, I suspect it's Bitcoin withdrawals that are being problematic, not Fiat.

Thanks for communicating with us WeEx is working well for me at the moment, thanks.

Ukyo,
Would you be so kind to post a daily update on how the processing of withdrawals out of Weexchange is going?
Are you processing any withdrawals and corresponding to what dates? An update will be appreciated.
You see, some of your users have compromises and purchases at other sites and are waiting for their money out.
There are some users reporting withdrawals done weeks ago and not yet processed.
These are in fact free loans you are taking without their consent.

UPDATE: He's been on IRC and explained more about what has gone on, and apologised profusely. He is adamant that this is due to him trying to do everything himself and that he has been totally overwhelmed.

He assures us that he is able to work on the technical issues over the next few days although he can't give an ETA as he is also trying to deal with support requests at the same time.

With regards to the withdrawal errors, he maintains that bitcoind is failing after only a few minutes of up time.