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Topic: What else should an established crypto casino add? - page 4. (Read 6768 times)

legendary
Activity: 3234
Merit: 1130
Leading Crypto Sports Betting & Casino Platform
In my opinion casinos need to greatly improve the way they do in Kyc's question, they could put a camera that makes people's face and scan in the person's document, so the software would buy the photo of the person's face with Photo of the face of the person in the document and would say if it corresponds and the document would be approved immediately, but what has happened and that people's documents take a long time to approve and the person can do withdrawal, sometimes the impression I have and that casinos are retaining people's money for purpose to use this money to pay others and when other people lose in the game they approve of the documents and pay the person

Another point that I have insisted a lot that casinos need to improve a lot and in support, the support of support without doubt that to one of the areas that the casinos has head pain, someone to keep for hours in the support is not an easy task and even even Today I have never seen any casino innovate and create service for support through telephone connection and with several languages, no doubt the day when a casino do this, this casino will be very popular, people will not have to send emails and have to have Wait 30 days for an answer, they will call the casino phone number and their problems can be solved quickly
legendary
Activity: 2044
Merit: 1075
Leading Crypto Sports Betting & Casino Platform
Quote
What else should an established crypto casino add?
Of course, every potential player first looks at the selection of games or deposit bonuses, and for most online casinos that is certainly something that attracts new players, but I would like to point out one more very important thing, which is customer support. In the event that some unpleasant situation happens (and there are quite a few in the Scam accusation board), every casino should react as quickly as possible and clear things up before the impression is created that someone has really been scammed.

I think that reputation is very important in this business, and every player will be able to appreciate the quick resolution of possible problems and will remain loyal to that casino and recommend it to others.
Excellent customer support is undoubtedly one of the most essential things a business like gambling should have since most of the time, players run into issues within games or with their accounts or finances, and when the issues aren't resolved quickly or on time, a player simply prefers changing their casino and choosing another one over what they were on previously.

I've seen projects losing a lot of potential customers and eventually failing only for not having good enough customer support and taking good care of their customers since a business can only get successful if there are active and returning customers.
hero member
Activity: 1708
Merit: 522
Leading Crypto Sports Betting & Casino Platform
There are some local games we will like to see on gambling platforms do that we can explore the betting world more since there are many games we have options to play but they are not always on crypto casinos for us to bet on. If many of these local games are available, we have going to make good use of it and have good fun while playing because is what we like to see.
What kind of local games would you like to see and play.
If some types of local games that you have wanted are not in the casino, maybe because some of these games are not very popular and are of interest to many gamblers.
Each casino will only add games that are liked by many gamblers so that they can get more profit from the development of additional existing games.
Try to look at it again if the casino adds games that are only liked by some gamblers, isn't that a loss for the casino because it can't get some profit from the game even though with the addition of games a casino has to carry out research trials which also require a budget.
member
Activity: 812
Merit: 13
Crypto bookmaker and casino
There are some local games we will like to see on gambling platforms do that we can explore the betting world more since there are many games we have options to play but they are not always on crypto casinos for us to bet on. If many of these local games are available, we have going to make good use of it and have good fun while playing because is what we like to see.
legendary
Activity: 1946
Merit: 1100
Leading Crypto Sports Betting & Casino Platform
~The enthusiasm over AI, specifically ChatGPT, is going too far, without a doubt it is a useful tool and given enough time it will become more refined as years go by.

But this particular kind of AI will never be able to give specific predictions about games or predict the next number on the roulette, and even if it could I doubt the developers behind it would like for their software to be used in this way, as if someone were to lose a lot of money by following those predictions this could create a lot of bad publicity for them.

Predicting a game's outcome and  the next number on the roulette are two different things. The probability of a certain number to come up on the European roulette is 2.7%, and it is 2.6% on the American roulette. It is always like that, nothing can affect it, and you don't need AI to calculate it. Games, as we all know, may have different probabilities of their outcomes, and various factors can affect those probabilities. AI can take all those factors into account, analyze all of it, and come up with one of the best predictions possible. So, I'm not expecting from AI any help regarding roulette or slots, but in sports betting it can be very helpful.
A roulette wheel's number odds are locked in, but a team's victory likelihood in sports is subject to a myriad of factors – some beyond measure. Here's where human instinct kicks in.

Sure, AI can dissect stats and predict outcomes based on prior achievements, but can it comprehend elements like team spirit or a coach's master plan? That's a territory reserved for human understanding.

Now, AI ain't no slouch in the sports betting realm. It equips us to make sharper decisions, harnessing all available intel. But let's honor the indispensability of human input in sports.
hero member
Activity: 896
Merit: 654
Leading Crypto Sports Betting & Casino Platform
With the correct set of data and training, it easily can. AI is pretty good with processing questions and providing answers based on that, have you used ChatGPT? If you did, you should know how it works and if it's implemented in a support chat and is trained with all the answers and data available for the casino, it can easily provide answers to questions.

And if there are questions that are not answerable by AI, they should be forwarded to a human operator. Most of the time in customer service, the questions are repetitive and almost are solvable with one solution and AI is pretty good with spinning the same text in different ways.

The chatgpt is a tool that can be given at any time to find answers to many things that we cannot do very quickly, calculations and things like that, in a game like dice where the AI can have that statistics could give us an answer to bet or how you could define what would be the number that will give, if it is lower or higher, we can use the AI in that way, but if a person wants to be given answers on how to play, it is not what will achieve, but quite the opposite, it will tell you that it cannot and that it was not programmed for it.


The enthusiasm over AI, specifically ChatGPT, is going too far, without a doubt it is a useful tool and given enough time it will become more refined as years go by.

But this particular kind of AI will never be able to give specific predictions about games or predict the next number on the roulette, and even if it could I doubt the developers behind it would like for their software to be used in this way, as if someone were to lose a lot of money by following those predictions this could create a lot of bad publicity for them.
You are just reasonable with this, many had indicated that they want AI to predict trading and games for them, how could this ever be possible to cry out loud? It pains me for the naivety of people as though they are lame in thinking, AI is good for what it could do, but not interfering with something that can illegally make money for the users, it's not possible. Like gambling, the system's algorithm is with the house and I believe AI will never hack it, it can only try to play intelligence, but such can't still work against what is wired to mainly favour the house.

My advice for gamblers like me is to have a strategy and gambling pattern and be sure to wait patiently for your lucky days.
legendary
Activity: 3234
Merit: 5637
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Quote
What else should an established crypto casino add?

Of course, every potential player first looks at the selection of games or deposit bonuses, and for most online casinos that is certainly something that attracts new players, but I would like to point out one more very important thing, which is customer support. In the event that some unpleasant situation happens (and there are quite a few in the Scam accusation board), every casino should react as quickly as possible and clear things up before the impression is created that someone has really been scammed.

I think that reputation is very important in this business, and every player will be able to appreciate the quick resolution of possible problems and will remain loyal to that casino and recommend it to others.
legendary
Activity: 3500
Merit: 2246
🌀 Cosmic Casino
~The enthusiasm over AI, specifically ChatGPT, is going too far, without a doubt it is a useful tool and given enough time it will become more refined as years go by.

But this particular kind of AI will never be able to give specific predictions about games or predict the next number on the roulette, and even if it could I doubt the developers behind it would like for their software to be used in this way, as if someone were to lose a lot of money by following those predictions this could create a lot of bad publicity for them.

Predicting a game's outcome and  the next number on the roulette are two different things. The probability of a certain number to come up on the European roulette is 2.7%, and it is 2.6% on the American roulette. It is always like that, nothing can affect it, and you don't need AI to calculate it. Games, as we all know, may have different probabilities of their outcomes, and various factors can affect those probabilities. AI can take all those factors into account, analyze all of it, and come up with one of the best predictions possible. So, I'm not expecting from AI any help regarding roulette or slots, but in sports betting it can be very helpful.
legendary
Activity: 2632
Merit: 1883
Leading Crypto Sports Betting & Casino Platform
I see the same casino games - dice, plinko, tower, limbo .......... Would you like to try adding a game like 2048 where you have to move squares.   Now that would be the newest thing in the gambling industry

This is a skill-based game, as far as I know, and probably that's why it is not implemented by existing gambling sites. I mean, there's a winning strategy for 2048 on wikiHow:



and surely the game providers would program their bots accordingly. But I don't know, maybe there's still a way to add this game in the same way as Video Poker was added. It will look like 2048, but will be completely luck-based.
But for me 2048 is a skill based game when we have to add up the numbers so that the result is 2048 and for me it will also be an interesting game that should be added to established casinos.
Until now, I am still waiting and looking for casinos that have this unique type of game.

Whenever there are games that are new in a casino that have nothing to do with normal providers, they will make a difference in every way.When we enter any casino, we take Games that are in casinos all the Time and that are common, There is nothing different, the only thing that changes is the name of the casino and what they Offer, nothing more, it is very rare to find casinos with Different games,and that makes things look different, for me there there is innovation and it is not that it is innovation in a complete Concept, but rather it Would be something other than4 if it can make a difference.
hero member
Activity: 2814
Merit: 734
Bitcoin is GOD
With the correct set of data and training, it easily can. AI is pretty good with processing questions and providing answers based on that, have you used ChatGPT? If you did, you should know how it works and if it's implemented in a support chat and is trained with all the answers and data available for the casino, it can easily provide answers to questions.

And if there are questions that are not answerable by AI, they should be forwarded to a human operator. Most of the time in customer service, the questions are repetitive and almost are solvable with one solution and AI is pretty good with spinning the same text in different ways.

The chatgpt is a tool that can be given at any time to find answers to many things that we cannot do very quickly, calculations and things like that, in a game like dice where the AI can have that statistics could give us an answer to bet or how you could define what would be the number that will give, if it is lower or higher, we can use the AI in that way, but if a person wants to be given answers on how to play, it is not what will achieve, but quite the opposite, it will tell you that it cannot and that it was not programmed for it.


The enthusiasm over AI, specifically ChatGPT, is going too far, without a doubt it is a useful tool and given enough time it will become more refined as years go by.

But this particular kind of AI will never be able to give specific predictions about games or predict the next number on the roulette, and even if it could I doubt the developers behind it would like for their software to be used in this way, as if someone were to lose a lot of money by following those predictions this could create a lot of bad publicity for them.
sr. member
Activity: 1204
Merit: 270
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Time to time feedback from casinos and gamblers is very essential, they can develop a medium whereby they have have referral link to their social media site or chat group whereby everyone will have a forum discussion, though many had suggested this before now but there's always a need to reemphasize this and make them take cognisant consideration over it, because customers satisfaction matters alot.
Security is another big issue as a lot of fraudsters scam innocent players with fraudulent sites or activities. Agreed, having a chat group allows gamblers to easily discuss their problems, and through chat groups casinos always look for ways to improve the gaming experience with the benefit of modern technology, they can increase player entertainment and implement the latest trends to help new gamblers find good casinos.
sr. member
Activity: 1092
Merit: 342
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Can AI understand and resolve the gambler's problems? I do not think so. Yes, by using Artificial Intelligence bots they can increase their response time but the AI won't be able to resolve the queries. It can be used to create tickets etc.
The AI chatbot can then forward the customer's queries to real service agents who can resolve people's issues.

I would say that customer care and support should be the main focus of the casino and they can use a mixture of AI and humans to cater to the needs of the gambling casinos.
With the correct set of data and training, it easily can. AI is pretty good with processing questions and providing answers based on that, have you used ChatGPT? If you did, you should know how it works and if it's implemented in a support chat and is trained with all the answers and data available for the casino, it can easily provide answers to questions.

And if there are questions that are not answerable by AI, they should be forwarded to a human operator. Most of the time in customer service, the questions are repetitive and almost are solvable with one solution and AI is pretty good with spinning the same text in different ways.

The chatgpt is a tool that can be given at any time to find answers to many things that we cannot do very quickly, calculations and things like that, in a game like dice where the AI can have that statistics could give us an answer to bet or how you could define what would be the number that will give, if it is lower or higher, we can use the AI in that way, but if a person wants to be given answers on how to play, it is not what will achieve, but quite the opposite, it will tell you that it cannot and that it was not programmed for it.

hero member
Activity: 2100
Merit: 546
Leading Crypto Sports Betting & Casino Platform
Can AI understand and resolve the gambler's problems? I do not think so. Yes, by using Artificial Intelligence bots they can increase their response time but the AI won't be able to resolve the queries. It can be used to create tickets etc.
The AI chatbot can then forward the customer's queries to real service agents who can resolve people's issues.

I would say that customer care and support should be the main focus of the casino and they can use a mixture of AI and humans to cater to the needs of the gambling casinos.
With the correct set of data and training, it easily can. AI is pretty good with processing questions and providing answers based on that, have you used ChatGPT? If you did, you should know how it works and if it's implemented in a support chat and is trained with all the answers and data available for the casino, it can easily provide answers to questions.

And if there are questions that are not answerable by AI, they should be forwarded to a human operator. Most of the time in customer service, the questions are repetitive and almost are solvable with one solution and AI is pretty good with spinning the same text in different ways.
legendary
Activity: 2632
Merit: 1883
Leading Crypto Sports Betting & Casino Platform
or this reason the requirement of NO KYC becomes the main pillar of demand for players in casinos.

But if there is no KYC then how to solve the problem of money laundering? For money laundering, the casinos will be responsible if there is no KYC then it will be difficult to trace the user, as a result, all the responsibility will be upon the casino. And also there will be a question regarding the abuse of bonuses and so on.

Well yes, I understand the point, but those who launder money are also not that stupid, they know that currently a casino is not the way to do it, on one occasion some people approached me saying that they had government credit cards and that they wanted to Withdraw that money, it was money that they could not withdraw, I told them that this is a lie, a government has other ways of laundering money, using credit cards or "scratching" them is not the solution, I think it is analogous to As for the casinos and the KYC problem, as things are now, the best way to launder money is to do it in cash.

Well, nothing compared to how Pablo Escobar did in his time, who always put the money where he wanted before the authorities of the USA and the whole world, where they weighed the money separately and that was his way of accounting for it.

I agree with @shasan's statement that if casinos don't ask for KYC how can casinos detect their customers using money laundering budgets, whereas licensed casinos usually require KYC due to demands from licensing companies.
sure, casinos are not the right place to divert money laundering funds, but it can happen whenever they want.
right now we think that gamblers are not stupid using money laundered funds in depositing casinos, but we don't know the truth and I'm sure they must be smarter.
I think that today, now banking networks around the world already control all non-cash money transfers to such an extent, and competent regulatory authorities control even transfers of large amounts in cryptocurrency, that all talk and stories about money laundering are just fairy tales and fantasies for naive people.  For such people who think that the mafia boss brought a bus full of bundles of dollars right to the casino doors, and let's play and "launder" these dollars.  These are all fantasies from the 30s of the last century.  And the times when the mafia ruled everywhere.  Now it's not like that. 
Cashless payments are so controlled that it is time to forget the tales of laundering some kind of criminal money and not fool people with this nonsense.
I fully understand this fairy tale or fantasy story but what I mean is money laundering that is carried out by certain people and put it into the casino to be used for betting, it could happen it's just that we don't know the truth, even though it's very rare but we don't will ever know.

but I also think that if it's someone who puts money laundering funds into the casino, surely that person also knows that the casino will eventually ask for KYC when they want to deposit a large amount and that's when the gambler will choose another way to hide the money laundering funds and stay away from the casino.
Many talk about money laundering, but come on, I say it properly, I know a lot of people, I live in a very dangerous country, without fault you run into people who are involved in things that one has no idea and that are pretty bad The worst thing is that they tell you what they do, how they do it and why they do it, that's why I say that those who really manage a lot of money don't use casinos, maybe those who store not so high amounts of money use casinos, but still that are of the style of armed groups, governments, and people who have a lot of money do not use casinos or exchanges.
sr. member
Activity: 2436
Merit: 455
If a gambler gets enough support from a casino then that gambler will come back even if he conducts temporary gambling on other platforms. Moreover, those gambling establishments that have good support they shine quickly on the gambling platform. Gambling platforms should pay special attention to a few aspects. One of them is customer service. When a gambler is satisfied, that gambler will increase the number of users on the platform through the refer of other gamblers and thus a gambling site can gain popularity quickly.

Speaking about support - what kind of support a gambler can get if he only turn to support when he has issues with login or withdrawal ? Do you consider bonuses to be customers support? Imho they are just a promotion.

As to "gambler is satisfied - he will bring new users". I maybe one of a kind, who lives in a deep forest and has no friends, but do gamblers really share much info about their achievements? I havent faced many, who has shared their story of success that encourage other to join any specific casino. I have only met stories here like "I have made a bet, hit jackpot and gained x9999" with a few screenshots attached. But that dont really looked encouraging to me. It might even work opposite by showing that on casino there is no longer a huge jackpot, so better search luck in other place Cheesy

I think he's pertaining to customer support whenever there's conflict and issue involved, not enclosed to deposit or withdrawal, rather generally speaking, for every technical difficulties or discrepancy the players will encounter during they are making a bet or playing. For instances, some games encounter glitches which needs to be addressed so that players can play without hassle. There are also moments there are problems regarding KYC, or even the mere interface of the website. It will be so much better if the casino has an approachable customer representative which will offer support to the players in times of need.

Regarding having good casino website to satisfy players, word of mouth really works wonders. Although of course, it will still depend if you are the target market of the platform or not. But good feedbacks from players will definitely help build the reputation of the casino site to entice new players to enter and play. It could be their friend, family member, or even stranger that could pick up interest because they know how to deliver words that will get through someone's head. Personally, I know a friend who gambles and is good in persuading people to try because he himself has achievements in winning consecutively.
member
Activity: 92
Merit: 36
Good customer service can increase the casino's rating and become one of the most popular and trusted casinos, so it is hoped that the casino can become big too.

But maybe the casino has its considerations in using AI support services and maybe to reduce the cost factor of hiring support personnel previously used by casinos. And the difference between using people as service agents and AI is that users can get answers directly and talk directly to those agents to get satisfactory answers.

Can AI understand and resolve the gambler's problems? I do not think so. Yes, by using Artificial Intelligence bots they can increase their response time but the AI won't be able to resolve the queries. It can be used to create tickets etc.
The AI chatbot can then forward the customer's queries to real service agents who can resolve people's issues.

I would say that customer care and support should be the main focus of the casino and they can use a mixture of AI and humans to cater to the needs of the gambling casinos.


Theoretically, it can if the purpose of the AI is simply to provide useful information to the problem a gambler is experiencing. An example of which is a problem with funds missing from the website. The AI in this case could go through a list of options the gambler could take to ensure it wasn't an error on the user's side, then escalate it to a real customer service rep if that isn't the case. In that case, the AI has to be extremely specialized to the inner workings of the casino itself, which means it has to be trained on specialized databases and logs of customer service chatlogs.

However, I wouldn't trust AI to handle anything that requires any interactions with the backend processes in solving a customer's complaints. That's extremely risky, not to mention interfacing an advanced AI to a rudimentary backend sounds like a disaster to establish and maintain, code-wise. But don't quote me on that.

New to the thread, so here's what I think is missing from a lot of big-time casino's: Referral commissions. Life-time, and not the one-time schtick. I've made a modest amount from referring people to my signature link, and I'm happy to be a part of that service.
legendary
Activity: 2520
Merit: 1496
If a gambler gets enough support from a casino then that gambler will come back even if he conducts temporary gambling on other platforms. Moreover, those gambling establishments that have good support they shine quickly on the gambling platform. Gambling platforms should pay special attention to a few aspects. One of them is customer service. When a gambler is satisfied, that gambler will increase the number of users on the platform through the refer of other gamblers and thus a gambling site can gain popularity quickly.

Speaking about support - what kind of support a gambler can get if he only turn to support when he has issues with login or withdrawal ? Do you consider bonuses to be customers support? Imho they are just a promotion.

As to "gambler is satisfied - he will bring new users". I maybe one of a kind, who lives in a deep forest and has no friends, but do gamblers really share much info about their achievements? I havent faced many, who has shared their story of success that encourage other to join any specific casino. I have only met stories here like "I have made a bet, hit jackpot and gained x9999" with a few screenshots attached. But that dont really looked encouraging to me. It might even work opposite by showing that on casino there is no longer a huge jackpot, so better search luck in other place Cheesy
legendary
Activity: 3500
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🌀 Cosmic Casino
~ Online casinos are not like some dictatorship states where you are forced to subscribe to propaganda newspapers, watch propaganda movies and buy tickets of the state lottery. It's a free world, where gamblers choose what games to play and no one is forcing them play games they don't like. So, what's the point of adding a game that no one would play?
Yes you are right but if the casino can't take big profits and gamblers don't like it then the casino will never add the game ever.
Maybe some want a game that has a skill base but most others prefer games that are fun and can get adrenaline.

Sorry in advance but it looks like you failed to understand my previous opinion pal.
In my previous opinion this meant that a game if it wasn't of interest to many gamblers then the casinos would not want to launch that game into their game roster.

No, no, I did understand you, mate. Smiley I just wanted to clarify for others that if a game isn't of interest to many gamblers it's not the same as the game is not in the casinos favor. There are thousands of games that are, both, interesting to gamblers and are in casinos favour.

I'd like to add that on a higher level of analysis, it's true that the games most people don't want to play are not of much interest to casinos because they are making money from the house edge and there will be almost no money made from such games.
member
Activity: 686
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I think I have seen some information here and some games that casinos can add to make there platform an attractive one to Crypto gamblers to make bet and get paid from there winnings. Good domain and good games are one of the things that do make gamblers to move from one casino to the other to have a better bet and experience.
some of the problem of casinos this time around is lack of import or introduction of new games that will make their platform to be lovely you know some point or sometimes some casino platform me does not have any numerous game which players, can I swear have plenty game to play with but casinos platform is not interested to look for more games were players will play
member
Activity: 812
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Crypto bookmaker and casino
I think I have seen some information here and some games that casinos can add to make there platform an attractive one to Crypto gamblers to make bet and get paid from there winnings. Good domain and good games are one of the things that do make gamblers to move from one casino to the other to have a better bet and experience.
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