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Topic: What else should an established crypto casino add? - page 5. (Read 6768 times)

hero member
Activity: 2128
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Leading Crypto Sports Betting & Casino Platform
In this case, it depends if the gambling casino has a feature of the exchange to their platform this serves more convenience to the people because they dont need to withdraw their funds and make an exchange into it and make another deposit one of the reason why people doing this is the transaction fees, but if the network is not congested its easier to make a withdraw but some part of it is the casino has their fix rate or have three options only with the low, med and high options for the transaction fees. Ive been playing into different casino and rarely offer this kind of services. But its a good feature
Yeah, it would have been some cool feature to have them swap in between coins to other base currencies as a means for some convenient withdrawal. Te idea always comes in the fees non the less but, looking at customer satisfaction, its a cool feature to implement on gambling sites. Do they need to be licensed for features such as this? Isn't it more about the programming of the site?

Also, you've got the right idea to limit this as, not having a fixed fee rate would be cool but instead, having a system whose configuration is designed to vary based on the congestion of the network. It wouldn't always make a quick withdrawal possible though and this is one aspect of gambling, gambling platforms likes to be good at. Quick withdrawals and that's some important aspect to it as well.

  -   I just want to add something to what you said, if we can see in a casino that they really prioritize the satisfaction of their customers, this is a good point for gamblers, because they will feel their importance in a casino platform.

Then there are other casinos that allow you to withdraw once you do not violate any of their rules that they implement in their gambling and I have experienced this in other crypto gambling platforms and I have not faced any problem even now.
If a gambler gets enough support from a casino then that gambler will come back even if he conducts temporary gambling on other platforms. Moreover, those gambling establishments that have good support they shine quickly on the gambling platform. Gambling platforms should pay special attention to a few aspects. One of them is customer service. When a gambler is satisfied, that gambler will increase the number of users on the platform through the refer of other gamblers and thus a gambling site can gain popularity quickly.
hero member
Activity: 1498
Merit: 504
Good customer service can increase the casino's rating and become one of the most popular and trusted casinos, so it is hoped that the casino can become big too.

But maybe the casino has its considerations in using AI support services and maybe to reduce the cost factor of hiring support personnel previously used by casinos. And the difference between using people as service agents and AI is that users can get answers directly and talk directly to those agents to get satisfactory answers.

Can AI understand and resolve the gambler's problems? I do not think so. Yes, by using Artificial Intelligence bots they can increase their response time but the AI won't be able to resolve the queries. It can be used to create tickets etc.
The AI chatbot can then forward the customer's queries to real service agents who can resolve people's issues.

I would say that customer care and support should be the main focus of the casino and they can use a mixture of AI and humans to cater to the needs of the gambling casinos.
In fact, casinos that use AI as a fast response support service will not be separated from the original support team, of course the casino has considered all of that.
So that the comfort of customers is maintained peacefully and proudly when the casino uses mixing AI with genuine service support that quickly overcomes all problems experienced.
It's very rare for a casino to just put AI in customer support without mixing in from a genuine customer support team

Take it or leave it, AI will be more advanced and more capable to handle customers services in the future, if you are aware of the capability of the new AI projects on the blockchain right now you will know that chatGPT is already far behind, Today, AI can help find someone, make decisions for traders, help them build crypto portfolio, make some trades from your wallet, etc. Are you not impressed yet? Cause I am, as things keep getting interesting with crypto and blockchain I believe that AI will have it's place too.
Actually, AI models like this have existed for a long time on blockchain etc. But in gambling, there is just a new hype and it's only natural that there is currently a lot of discussion on AI in gambling and there have even been some AIs that have been developed, such as Chatgpt4, which they consider to be a little more accurate.
I believe that in the future maybe there will be a place for AI because AI will continue to be developed to help humans in every way and especially gambling nowadays.
Because right now almost a few people may be racing to develop AI to get results that are a little more accurate.
hero member
Activity: 686
Merit: 403
DGbet.fun - Crypto Sportsbook
Good customer service can increase the casino's rating and become one of the most popular and trusted casinos, so it is hoped that the casino can become big too.

But maybe the casino has its considerations in using AI support services and maybe to reduce the cost factor of hiring support personnel previously used by casinos. And the difference between using people as service agents and AI is that users can get answers directly and talk directly to those agents to get satisfactory answers.

Can AI understand and resolve the gambler's problems? I do not think so. Yes, by using Artificial Intelligence bots they can increase their response time but the AI won't be able to resolve the queries. It can be used to create tickets etc.
The AI chatbot can then forward the customer's queries to real service agents who can resolve people's issues.

I would say that customer care and support should be the main focus of the casino and they can use a mixture of AI and humans to cater to the needs of the gambling casinos.
In fact, casinos that use AI as a fast response support service will not be separated from the original support team, of course the casino has considered all of that.
So that the comfort of customers is maintained peacefully and proudly when the casino uses mixing AI with genuine service support that quickly overcomes all problems experienced.
It's very rare for a casino to just put AI in customer support without mixing in from a genuine customer support team

Take it or leave it, AI will be more advanced and more capable to handle customers services in the future, if you are aware of the capability of the new AI projects on the blockchain right now you will know that chatGPT is already far behind, Today, AI can help find someone, make decisions for traders, help them build crypto portfolio, make some trades from your wallet, etc. Are you not impressed yet? Cause I am, as things keep getting interesting with crypto and blockchain I believe that AI will have it's place too.
hero member
Activity: 2604
Merit: 816
🐺Spinarium.com🐺 - iGaming casino
Good customer service can increase the casino's rating and become one of the most popular and trusted casinos, so it is hoped that the casino can become big too.

But maybe the casino has its considerations in using AI support services and maybe to reduce the cost factor of hiring support personnel previously used by casinos. And the difference between using people as service agents and AI is that users can get answers directly and talk directly to those agents to get satisfactory answers.

Can AI understand and resolve the gambler's problems? I do not think so. Yes, by using Artificial Intelligence bots they can increase their response time but the AI won't be able to resolve the queries. It can be used to create tickets etc.
The AI chatbot can then forward the customer's queries to real service agents who can resolve people's issues.

I would say that customer care and support should be the main focus of the casino and they can use a mixture of AI and humans to cater to the needs of the gambling casinos.
Support services that use AI provide a choice of questions that are commonly faced by gamblers so that gamblers choose those questions. But if from the list of questions that are not questions that gamblers want to ask, then gamblers contact a support service agent to help them.

Indeed, AI has not been able to solve questions from users because perhaps it has not been programmed to be able to interact directly or the technology has not yet reached that stage. But using AI assistance for support services can be a casino tool to answer common questions that users usually ask.

So using AI for support services is optional and casinos can use it or stick with real support services.
sr. member
Activity: 1764
Merit: 260


Can AI understand and resolve the gambler's problems? I do not think so. Yes, by using Artificial Intelligence bots they can increase their response time but the AI won't be able to resolve the queries. It can be used to create tickets etc.
The AI chatbot can then forward the customer's queries to real service agents who can resolve people's issues.

I would say that customer care and support should be the main focus of the casino and they can use a mixture of AI and humans to cater to the needs of the gambling casinos.
Definitely yes. As long as it is correctly created and the data are precise and up-to -date with their terms and other information related to gambling and their site.
Usually (if not always), AI chatbots uses keywords from the client to give answer or more options which is used to elaborate the case even more.

Moreover, having a chat bot does not mean that there is no live chat support agent present. It is best if both is available as what you also said.
hero member
Activity: 1498
Merit: 504
Good customer service can increase the casino's rating and become one of the most popular and trusted casinos, so it is hoped that the casino can become big too.

But maybe the casino has its considerations in using AI support services and maybe to reduce the cost factor of hiring support personnel previously used by casinos. And the difference between using people as service agents and AI is that users can get answers directly and talk directly to those agents to get satisfactory answers.

Can AI understand and resolve the gambler's problems? I do not think so. Yes, by using Artificial Intelligence bots they can increase their response time but the AI won't be able to resolve the queries. It can be used to create tickets etc.
The AI chatbot can then forward the customer's queries to real service agents who can resolve people's issues.

I would say that customer care and support should be the main focus of the casino and they can use a mixture of AI and humans to cater to the needs of the gambling casinos.
In fact, casinos that use AI as a fast response support service will not be separated from the original support team, of course the casino has considered all of that.
So that the comfort of customers is maintained peacefully and proudly when the casino uses mixing AI with genuine service support that quickly overcomes all problems experienced.
It's very rare for a casino to just put AI in customer support without mixing in from a genuine customer support team
hero member
Activity: 2856
Merit: 618
Leading Crypto Sports Betting & Casino Platform
Good customer service can increase the casino's rating and become one of the most popular and trusted casinos, so it is hoped that the casino can become big too.

But maybe the casino has its considerations in using AI support services and maybe to reduce the cost factor of hiring support personnel previously used by casinos. And the difference between using people as service agents and AI is that users can get answers directly and talk directly to those agents to get satisfactory answers.

Can AI understand and resolve the gambler's problems? I do not think so. Yes, by using Artificial Intelligence bots they can increase their response time but the AI won't be able to resolve the queries. It can be used to create tickets etc.
The AI chatbot can then forward the customer's queries to real service agents who can resolve people's issues.

I would say that customer care and support should be the main focus of the casino and they can use a mixture of AI and humans to cater to the needs of the gambling casinos.
hero member
Activity: 2604
Merit: 816
🐺Spinarium.com🐺 - iGaming casino
There are several things you need to improve on not as if you're bad in it but you should step it nip if you truly want to stand out and be ahead as well and they include the following
1. Increase more of your customers support services and bet more active and very patient persons as most times it requires more of patients than qualifications to work and be successful as a customer service support agent.

2. People love their favourite casino to be very transparent with me irrespective of the circumstances because that one will help to build the trust of their players in the casino.
Now transparency should include but the KYC terms and as well every thing that relates that relates with transparency.

These are the two common reasons I can bold reasym list now and always remember to give more better and higher bonuses and alwell try to make them redeemable.
They are good advice, however I Really like something, one point in particular and it is customer service, we always look for ways to make customer service successful and the experience pleasant,and for me there is nothing worse than being in support and talking to an AI robot,because at once one realizes and causes annoyance, because one knows that one's case as a player will not be dealt with quickly, thefts can escalate, but in the first instance the first impression is the That counts, that has happened to me twice and it is not very pleasant.

Good customer service can increase the casino's rating and become one of the most popular and trusted casinos, so it is hoped that the casino can become big too.

But maybe the casino has its considerations in using AI support services and maybe to reduce the cost factor of hiring support personnel previously used by casinos. And the difference between using people as service agents and AI is that users can get answers directly and talk directly to those agents to get satisfactory answers.
hero member
Activity: 1708
Merit: 522
Leading Crypto Sports Betting & Casino Platform
This is a skill-based game, as far as I know, and probably that's why it is not implemented by existing gambling sites. I mean, there's a winning strategy for 2048 on wikiHow:

It might be interesting to add this type of game of skill but the casinos never seem to add it and so far I haven't encountered this type of game on any of the gambling sites I've used either.
We don't know the exact reason why the casinos didn't add 2048 but what is clear is that if this type of game was in the casinos favor then most casinos would have added it a long time ago.
I myself don't really like skill-based games because it only makes me bored and adds to my thoughts when playing.

Online casinos are not like some dictatorship states where you are forced to subscribe to propaganda newspapers, watch propaganda movies and buy tickets of the state lottery. It's a free world, where gamblers choose what games to play and no one is forcing them play games they don't like. So, what's the point of adding a game that no one would play?
Yes you are right but if the casino can't take big profits and gamblers don't like it then the casino will never add the game ever.
Maybe some want a game that has a skill base but most others prefer games that are fun and can get adrenaline.

Sorry in advance but it looks like you failed to understand my previous opinion pal.
In my previous opinion this meant that a game if it wasn't of interest to many gamblers then the casinos would not want to launch that game into their game roster.
legendary
Activity: 2632
Merit: 1883
Leading Crypto Sports Betting & Casino Platform
There are several things you need to improve on not as if you're bad in it but you should step it nip if you truly want to stand out and be ahead as well and they include the following
1. Increase more of your customers support services and bet more active and very patient persons as most times it requires more of patients than qualifications to work and be successful as a customer service support agent.

2. People love their favourite casino to be very transparent with me irrespective of the circumstances because that one will help to build the trust of their players in the casino.
Now transparency should include but the KYC terms and as well every thing that relates that relates with transparency.

These are the two common reasons I can bold reasym list now and always remember to give more better and higher bonuses and alwell try to make them redeemable.
They are good advice, however I Really like something, one point in particular and it is customer service, we always look for ways to make customer service successful and the experience pleasant,and for me there is nothing worse than being in support and talking to an AI robot,because at once one realizes and causes annoyance, because one knows that one's case as a player will not be dealt with quickly, thefts can escalate, but in the first instance the first impression is the That counts, that has happened to me twice and it is not very pleasant.
hero member
Activity: 2814
Merit: 734
Bitcoin is GOD
I don't believe that adding more coin options will bring you more players as there's a lot of gambling site particularly web 3.0 where you can even place bet using some altcoins and some of them were not as successful as the others, if you are already established crypto I think the best way you can add to keep your players loyal is by giving them reward or promotion, who wouldn't want that isn't? Also, from time to time personal interaction with them and probably small gifts would build a relationship, not because you let them play in your site then you would ignore them sometimes building a relationship with your players would give you more profits.
Adding new coins is more often a need for casinos during the bull run, this is because as we know during that time new coins which no one has heard about can grow very rapidly and the holders of those coins may like to begin to use them for something other than just keeping them in their wallets.

That is when we see a demand for casinos to adopt those coins, and doing so as fast as possible can in fact give a big advantage to a casino over another, as they can gain a bunch of new clients by just adopting this new coin, clients which they can keep for a very long time with the use of bonuses and free bets.
legendary
Activity: 2632
Merit: 1883
Leading Crypto Sports Betting & Casino Platform
~
We are giving away our personal data all the time to pizza restaurants, hotels, various delivery services, and stuff, and then, all of a sudden, when it some to gambling sites, it becomes a problem.
But at the same time, these services do not know about our savings. Suppose you won $1 million, and the data on your place of residence, your identification data fell into the hands of criminals. Would you have peace of mind about your safety?

I was thinking about it when writing that post. For those who won $1 million, or even $100k, it could be the reason for concerns. But those are rare cases, and most people don't win such money, and yet they are afraid of passing KYC on gambling sites. Also, I personally think that even if you won some big money the probability of your identification data falling into the hands of criminals is very low because the data is encrypted and are there only for the authorities if they have a proper warrant.
There is no proof that the data is truly encrypted like you said and you are not even working there to confirm this claim, the encrypted part is based on make-believe, I am not saying all of them are like this but we can't confirm this claim of yours when we have no proof, and the possible involvement of the authorities is why the majority of gamblers don't want to pass KYC verification on online casinos, it is why some gamblers prefer using privacy crypto for gambling instead, they are trying to stay away from the authorities, their data is their life.



Well, it is always highly recommended that these data be fully encrypted, for me this is one of the ways that exist to make things better, when we are in a Casino and big profits are Obtained, apart from complying with the kyc process Well, it is intrinsically necessary for the player to have a profile that tends to Privacy and anonymity, if they kill people for less than $100K, imagine a sum of those, any unscrupulous thief can track it, those things are the ones that are Thought.
hero member
Activity: 1470
Merit: 504
I don't believe that adding more coin options will bring you more players as there's a lot of gambling site particularly web 3.0 where you can even place bet using some altcoins and some of them were not as successful as the others, if you are already established crypto I think the best way you can add to keep your players loyal is by giving them reward or promotion, who wouldn't want that isn't? Also, from time to time personal interaction with them and probably small gifts would build a relationship, not because you let them play in your site then you would ignore them sometimes building a relationship with your players would give you more profits.
hero member
Activity: 952
Merit: 555
20BET - Premium Casino & Sportsbook
Online casinos are not like some dictatorship states where you are forced to subscribe to propaganda newspapers, watch propaganda movies and buy tickets of the state lottery. It's a free world, where gamblers choose what games to play and no one is forcing them play games they don't like. So, what's the point of adding a game that no one would play?

To gamble is our individual personal decision and what we see at the end must not be something other than our desired interests that caused us to gamble, we can expect alot from a casino and nit all will deliver up to expectations but those that keep to doing the best they are good at enjoys a constant experience with gambling and this are the category of the dedicated gamblers that giv s their loyalty to the casino because they also get satisfied by them, which everything lies trust.
legendary
Activity: 3500
Merit: 1354
But for me 2048 is a skill based game when we have to add up the numbers so that the result is 2048 and for me it will also be an interesting game that should be added to established casinos.
Until now, I am still waiting and looking for casinos that have this unique type of game.

Do you have any idea on how to add the house edge for this game where casinos can earn some money?
Or how do casino should implement this game into gambling game? By having time limit or make it PVP based game?
This game is interesting to play and I think many people will play it as a gambling game because this game can be beaten by skills and strategy.
This is the reason why there is no casino add this game into their casino game list, obviously not a profitable game for the casino.
legendary
Activity: 3500
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🌀 Cosmic Casino
I see the same casino games - dice, plinko, tower, limbo .......... Would you like to try adding a game like 2048 where you have to move squares.   Now that would be the newest thing in the gambling industry

This is a skill-based game, as far as I know, and probably that's why it is not implemented by existing gambling sites. I mean, there's a winning strategy for 2048 on wikiHow:

It might be interesting to add this type of game of skill but the casinos never seem to add it and so far I haven't encountered this type of game on any of the gambling sites I've used either.
We don't know the exact reason why the casinos didn't add 2048 but what is clear is that if this type of game was in the casinos favor then most casinos would have added it a long time ago.
I myself don't really like skill-based games because it only makes me bored and adds to my thoughts when playing.

Online casinos are not like some dictatorship states where you are forced to subscribe to propaganda newspapers, watch propaganda movies and buy tickets of the state lottery. It's a free world, where gamblers choose what games to play and no one is forcing them play games they don't like. So, what's the point of adding a game that no one would play?
sr. member
Activity: 1092
Merit: 342
WOLFBET.COM - Exclusive VIP Rewards
I see the same casino games - dice, plinko, tower, limbo .......... Would you like to try adding a game like 2048 where you have to move squares.   Now that would be the newest thing in the gambling industry

Adding more games to the casino will make the website attractive and eventful. I also suggest that some of the games can be innovatively designed from the local games of some countries. I also observed that the language options are limited to a few countries. The option might be a pointer that the casino gave those options based on the market size of these nations or languages. It will not be out of place to add some major African languages to the language options. The Swahili language is spoken by over 50 million people so it can be a good option.

Makes sense.

Having variety of games will make it more interesting for the players to try. It will be a good idea to put up in demand games that will be sustainable for the long run and not just at the beginning so that the capital of adding it on the website will be worthwhile. Incorporating the famous local games could make an impact, but it isn't guaranteed. Simply because you can't really gauge if the players will continuously play the game and if they will ever play it because of course, not all of your players reside in the same country with the same culture and background.

If they add games it's much better because the same Games are in all of the Casinos, they don't even change the colors,if they make new games, it doesn't matter if they are the same but if they are of their own creation they would have more visitors and players who wouldn't stop playing,because they would be doing Something new and if they do something new it would be ideal, I have not seen casinos that have Different games created by themselves,but something like that is Missing, and that is one of the pillars that always have to be given,without a casino Grieve only what others Offer,it is Better to trust the old casinos.
legendary
Activity: 2702
Merit: 1465
In this case, it depends if the gambling casino has a feature of the exchange to their platform this serves more convenience to the people because they dont need to withdraw their funds and make an exchange into it and make another deposit one of the reason why people doing this is the transaction fees, but if the network is not congested its easier to make a withdraw but some part of it is the casino has their fix rate or have three options only with the low, med and high options for the transaction fees. Ive been playing into different casino and rarely offer this kind of services. But its a good feature
Yeah, it would have been some cool feature to have them swap in between coins to other base currencies as a means for some convenient withdrawal. Te idea always comes in the fees non the less but, looking at customer satisfaction, its a cool feature to implement on gambling sites. Do they need to be licensed for features such as this? Isn't it more about the programming of the site?

Also, you've got the right idea to limit this as, not having a fixed fee rate would be cool but instead, having a system whose configuration is designed to vary based on the congestion of the network. It wouldn't always make a quick withdrawal possible though and this is one aspect of gambling, gambling platforms likes to be good at. Quick withdrawals and that's some important aspect to it as well.
i think it is really a good idea. personally, i would prefer fast withdrawal and more coin options i can choose, since we know that sometimes the network gets congested so it is much better for the player/user to have an option whether they will deposit or withdraw. one more thing is that it is also good if online casinos will accept another alternate coin as bets, i have already seen quite a lot of casinos do this but their coins are only limited like they have an option BNB, LTC, and ETH. It is much better if some option coins they will add are those with cheaper fees or coins that their network doesn't congest easily.
More withdrawal options are always good for the customers, but with so many altcoins out there and with the possibility of those coins collapsing out of nowhere as we have seen on the recent past, it makes sense that casinos are not very willing to expand the number of coins they accept.

So we must adapt and send our coins when the mempool is not as congested, while we increase the size of our deposit so we do not have to spend as much money on the fees.
Yeah!  A large number of different cryptocurrencies used in crypto casinos definitely creates quite big problems for players.  Well, it would be nice if, in addition to BTC and Eth (which are inconvenient for those who play with small amounts and do not want to give half of the deposit for any commissions), they used a few more coins, such as, for example, Tron or EOS. 
We would use such coins, where commissions are almost invisible to players with small amounts of bets.  Unfortunately, I think that the number of different coins, including the casino’s own tokens, is still quite large now, and the player needs to deal with each of these coins, put a wallet or find out something else.  All this of course creates a lot of inconvenience.

Maybe over time, most of the crypto casinos will still use the LN network,? 
And then the problem of many cryptocurrencies will disappear, and everyone will play with the help of BTC, in my opinion it would be better for the players. 
And for a casino, maybe not very good?
sr. member
Activity: 2436
Merit: 455
I see the same casino games - dice, plinko, tower, limbo .......... Would you like to try adding a game like 2048 where you have to move squares.   Now that would be the newest thing in the gambling industry

Adding more games to the casino will make the website attractive and eventful. I also suggest that some of the games can be innovatively designed from the local games of some countries. I also observed that the language options are limited to a few countries. The option might be a pointer that the casino gave those options based on the market size of these nations or languages. It will not be out of place to add some major African languages to the language options. The Swahili language is spoken by over 50 million people so it can be a good option.

Makes sense.

Having variety of games will make it more interesting for the players to try. It will be a good idea to put up in demand games that will be sustainable for the long run and not just at the beginning so that the capital of adding it on the website will be worthwhile. Incorporating the famous local games could make an impact, but it isn't guaranteed. Simply because you can't really gauge if the players will continuously play the game and if they will ever play it because of course, not all of your players reside in the same country with the same culture and background.
legendary
Activity: 1064
Merit: 1101
I see the same casino games - dice, plinko, tower, limbo .......... Would you like to try adding a game like 2048 where you have to move squares.   Now that would be the newest thing in the gambling industry

Adding more games to the casino will make the website attractive and eventful. I also suggest that some of the games can be innovatively designed from the local games of some countries. I also observed that the language options are limited to a few countries. The option might be a pointer that the casino gave those options based on the market size of these nations or languages. It will not be out of place to add some major African languages to the language options. The Swahili language is spoken by over 50 million people so it can be a good option.
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