Hi we are changing the reward system and we would like to have some feedback before launch the new system
What kind of rewards/bonuses do you like ?
Welcome bonuses , cashback , freespins etc ?
or what kind of rewards would you like to see in an online casino ?
Thanks
I can't say much about bonuses, rewards, or all kinds of things. To be honest, I don't think much about bonuses. because, my goal is not to gamble to get a bonus. a bit naive indeed, but that's the truth. but if I had to choose, I would choose all that is offered. cashback bonuses are also attractive. also, welcome bonus. or, all kinds of things that the casino provides for us gamblers and that will make us happy. most importantly, the casino must know what the customers want. comfort is no exception, because comfort is the most important part for me personally.
But for sure, we prefer good and fast service. Plus, the casino's reputation we can trust.
well, at least you already have various responses from the community related to what you want to know from the respondents. at least, you have got the answer of what you need as from what you asked.
You are right with your emphasis on comfort and service. It's akin to a restaurant; sure, we love discounts and promotions, but what we truly appreciate is excellent food, prompt service, and a comfortable ambiance.
Let's delve deeper into the "service" aspect in an online casino setting. Fast cash out processing, responsive customer support, and a wide selection of games to cater to diverse tastes – these are the hallmarks of good service. Operators should ensure these factors are met before throwing in the added candy of bonuses and rewards.
If we were to consider bonuses, why not introduce more personalized ones? How about custom bonuses based on player preferences or loyalty rewards that increase with continued patronage? It's akin to your favorite coffee shop knowing exactly how you like your latte. That's the level of personalization that can take player experience to new heights!