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Topic: Why every casino got bad habits? - page 12. (Read 11597 times)

hero member
Activity: 2716
Merit: 904
December 13, 2022, 05:59:24 PM
#32
It is good to read and abide to the ToS of a gambling site for you to avoid issues, most issues is because the victim do not obey the casino site rules.

Can you show me a thread that never had any reputation issues on this forum?
How about Livecasino.io? I have not noticed any complain about the site to seize customers money, not because I wear the casino site signature, but I have not seen any new opened thread about someone complaining about the site.  Maybe I means one or two, I am not quite sure.

But you can not only blame casinos, you should also blame customers for not abidong to the rules.

I think the reason why some casinos resort into showing bad habits because they are triggered by the negative attitudes of the different users. Some may always try to follow and abide with the rules, but others may seem very unprofessional and even change the rules when gambling and then demands for quick payout, and once their demands are not given, then they start giving negative feedbacks on the casino. This kind of attitude is really annoying. That is why casinos have no choice but sometimes give them what they’re looking for.
legendary
Activity: 1974
Merit: 1150
December 13, 2022, 05:54:09 PM
#31
What do you expect? That is why it's called a scam accusation because all posts there must only be a scam but there are false accusation sometimes made by those newbies.
Of course there will always be false accusations, but in the end it's just futile. Strong evidence must be provided when someone wants to fight the casino, without proof they are just wasting your time.

There must be a reason on why a good casino can confiscate funds and it could be because their player have done some abuse. Delayed withdrawals are normal and should not be reported as a scam immediately.
It is hoped that there will be a solution to every problem, but for abuse on the part of players it should be considered a mistake. Gamblers have the responsibility to comply with the casino rules, while the casino must obey its own rules. If there is a problem then I think the casino will try to solve it wisely, unless the casino is really a scam.
hero member
Activity: 3024
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December 13, 2022, 05:52:03 PM
#30
There's no perfect casino if we'll choose to be a critic of most of them. That's why we see every single little thing to them as something big for others to deal with it.
In reality, those that are satisfied with the casinos they're playing with. Even if there are little issues, they'll just let it pass as if nothing has happened because they're doing good with them.
It's like any other service that we use and utilities that we have, there would always be the complaints that they're receiving from various types of customers.
hero member
Activity: 1358
Merit: 850
December 13, 2022, 05:48:47 PM
#29
Imho every post praising a casino/business and every post calling a business to be scam, all have to be taken with a grain of salt.
True indeed but you know there are other part of the story too. In many cases, we have seen casino takes the advantage all the time; even some big/reputed names will be there if we list them (I don't want to name them here). Can't they solve all these accusations/problems in a better way? Imagine, someone have written a scam accusation here. Casinos try to solve that issue but there are gamblers who don't have idea how to deal with such issues. Do casinos ever care for them? No.
sr. member
Activity: 1428
Merit: 344
December 13, 2022, 05:47:58 PM
#28
If you have a look at the scam accusation section, you will find that no casino has a good reputation there. Each and every casino which has their ANN thread here, has at least one complaint against them; sometimes confiscated funds, delayed withdrawal, not paying the winning, freezing account etc. Why this is the principal of all the casinos? Why they can't operate without having any issues? They always do this shit; who knows what has been done with people who don't know how to deal with such a casino. Can you show me a thread that never had any reputation issues on this forum?
Since the casino is a business, in business it is not totally possible to satisfy every client. Some clients who have the bad character of never being satisfied and always complaining about everything will never be satisfied and will always have complaints about the service of any casino they use. Some people complain unnecessarily and every business usually has one of these kind of persons as clients, every now and then. A casino that has one or two complaints can still be trusted depending on the kind of complaints, but a casino with very many unresolved cases and complaints should be avoided.
hero member
Activity: 3052
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December 13, 2022, 05:36:37 PM
#27
I think lumping every single casino with an ANN thread here as being ripe with issues/problems is a bit unfair perhaps. I certainly don't disagree that most seem to have complaints of some kind, but I also think we have to look at the people who are doing the complaining pretty closely too.  I think some of it is just miscommunication, not understanding the rules etc.

Now don't get me wrong there's plenty of accusations which stand true, and thankfully we have an avenue to expose those here on the forum.
Sometimes when we hear different complaints for a casino, we always jump to a conclusion that this casino is pretty bad and does not earn it’s credibility. But actually, it’s not the casino that is at fault but those users who never care of listening the point of the casino and end up harassing the company. Yes, it may be some sort of miscommunication, or the problem is really on the side of the user who gamble following his own rules, not the gambling casino rules.
legendary
Activity: 2506
Merit: 1125
December 13, 2022, 05:36:06 PM
#26
If you have a look at the scam accusation section, you will find that no casino has a good reputation there.
Not all accusation will eventually be won by the accuser, but some will be won by the casino. I think some accusations are made in an attempt to damage the reputation of the casino, while others are made because the gambler made a mistake and demanded the funds, the rest of the time the casino is guilty.

Each and every casino which has their ANN thread here, has at least one complaint against them; sometimes confiscated funds, delayed withdrawal, not paying the winning, freezing account etc. Why this is the principal of all the casinos? Why they can't operate without having any issues? They always do this shit; who knows what has been done with people who don't know how to deal with such a casino. Can you show me a thread that never had any reputation issues on this forum?
Some of the problems start from the casino's own fault, they just want to cheat the customer. A lot of problems also stem from gamblers' mistakes where they don't actually read the TOS properly. There were indeed many accusations and problems for the casino, but we were able to find reasons and answers when both parties started to clarify the matter.

For reputable casinos they will cooperate to solve problems, but for those who want to cheat customers they want to do nothing and are more likely to let their customers continue complaining with no final solution.
hero member
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December 13, 2022, 05:34:00 PM
#25
Always remember that, no matter how good you wish to present yourself, people must definitely talk I'll about you and casinos aren't exempted when it comes to this.
Some of this people that go to Ann groups of reputable casinos to make negative remarks are either doing so out of anger or possibly shared hatred.
One of the issues you mentioned was delayes withdrawal and this isn't necessarily associated with a casino or should we say that a casino shouldn't be blamed so much on this issues of delayed withdrawal because this could possibly be as a result of poor network which is also similar with most of our local banks.
I just hope you stay safe from unnecessary expenses.
hero member
Activity: 2856
Merit: 769
December 13, 2022, 05:30:08 PM
#24
There's no perfect business. Some users are complaining before even reading the TOS and not noticing that they are breaking it. I would say there will be no funds frozen or account banned if users had read the TOS carefully and if they are not abusing the casino. Not unless the accusation is true, there are cases that casinos do this to avoid paying their users. But trusted casinos stick to their TOS, and we must face that there are users who abuse casinos' promotions or even avoid KYC due to country restrictions and yet use VPN to gamble.
Yes, there’s no perfect business as well as perfect users or players. And even if casinos perform into almost in perfection, there will always be users who tend to become foolish and abusive, and abiding with the rules seems very hard for them. That is why we can’t blame casinos if they act being rude sometimes like delaying payouts so that those users will learn their lesson eventually, and start following the ToS in gambling.
This is true!

Situations like this cant really be avoided which it would really be normal for a casino to have these kind of measures on the time that they do see a certain user or gambler do really make out some violation.
Casinos wont really be blocking out withdrawals if there would be no problems but we know that not all users do really have the same behavior and some of them are really indeed abusive.
Its not really that a bad habit and we're talking about legit and known casinos on here.For those scam and shady ones then i wont really be get that surprised on why they do get
lots of complaints but eventually these businesses wont really last long on longer runs.
legendary
Activity: 3206
Merit: 1213
Enterapp Pre-Sale Live
December 13, 2022, 05:27:24 PM
#23
As OP have said each and every casino have got scam accusation made by users. In most of the case there won't be solid proof. Casinos always take a chance to profit and when things didn't work they comply with the terms of service and try to restrict the users winning streak. This leads to making of scam accusation, proper proof added and the same gets solved by the casino to keep its reputation. This is quite common and some platforms never think of the accusations and continues to do the same which affects its reputation.
hero member
Activity: 2828
Merit: 673
December 13, 2022, 05:24:38 PM
#22
There's no perfect business. Some users are complaining before even reading the TOS and not noticing that they are breaking it. I would say there will be no funds frozen or account banned if users had read the TOS carefully and if they are not abusing the casino. Not unless the accusation is true, there are cases that casinos do this to avoid paying their users. But trusted casinos stick to their TOS, and we must face that there are users who abuse casinos' promotions or even avoid KYC due to country restrictions and yet use VPN to gamble.
Yes, there’s no perfect business as well as perfect users or players. And even if casinos perform into almost in perfection, there will always be users who tend to become foolish and abusive, and abiding with the rules seems very hard for them. That is why we can’t blame casinos if they act being rude sometimes like delaying payouts so that those users will learn their lesson eventually, and start following the ToS in gambling.
sr. member
Activity: 2156
Merit: 344
December 13, 2022, 05:13:01 PM
#21
What do you expect? That is why it's called a scam accusation because all posts there must only be a scam but there are false accusation sometimes made by those newbies. There must be a reason on why a good casino can confiscate funds and it could be because their player have done some abuse. Delayed withdrawals are normal and should not be reported as a scam immediately.

The rest of the complaints do have their own reasons as well on why it happened. I think it's understood already that there's no such thing as a perfect casino and even the good or the best ones can sometimes commit a mistake too but they will explain it and then do some compensations if necessary.
legendary
Activity: 2520
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December 13, 2022, 05:09:53 PM
#20
Almost all casinos promoting their services on this forum have one or few open scam accusation threads against them. Does this mean all of them are scams? Definitely not!
If you check carefully those accusations you will find most of them (especially those against reputable casinos) are baseless and the accuser will just leave after whining for a while.
Many gamblers breach the casino's ToS then come here to complain when his account get banned. Some just don't accept loosing and think they were cheated. In other cases it reveals it's a simple misunderstanding and such cases usually get resolved quickly.
hero member
Activity: 2002
Merit: 578
December 13, 2022, 05:08:45 PM
#19
If you have a look at the scam accusation section, you will find that no casino has a good reputation there. Each and every casino which has their ANN thread here, has at least one complaint against them; sometimes confiscated funds, delayed withdrawal, not paying the winning, freezing account etc. Why this is the principal of all the casinos? Why they can't operate without having any issues? They always do this shit; who knows what has been done with people who don't know how to deal with such a casino. Can you show me a thread that never had any reputation issues on this forum?
It's like in real life, you always have a hater whatever you do, whenever you do, someone doesn't please it on their tastes. I think because if they experience a bad thing they thought it was them after all without even noticing how they are changing and learn a lesson from it.
hero member
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December 13, 2022, 05:02:15 PM
#18
It's just two things;
1. True accusations with a real problem in a casino.
2. A frustrated gambler that has no one to blame yet made a story out of his frustration.
Well, there's no perfect service for each casino. It's the fact that there will always be a problem that a customer may experience because of different level of experience from the other casino, he may or may not be satisfied with the service so, that ends up with some accusations if the favor isn't on him.
hero member
Activity: 2744
Merit: 588
December 13, 2022, 04:50:23 PM
#17
Why this is the principal of all the casinos? Why they can't operate without having any issues? They always do this shit; who knows what has been done with people who don't know how to deal with such a casino. Can you show me a thread that never had any reputation issues on this forum?

Would you be able to run a business without making a single mistake?

We're human after all, we make these things and the longer you run a business the greater is the chance of you messing up.

It's not important if a casino has a scam accusation here but if it is finally handled in a professional way. A casino can ignore accusations or respond in a thread.
There are many false accusations too where someone starts a thread but fails to provide proof of misconduct.

I am more on this thinking, as long as the casino resolves the issues on hand without delay, then that's fine.
Also, some issues or complaints were not the casino's fault but the player himself.
So you need to read what the complaint is all about because definitely, you can't please all players.
At some point, the casino will deal a troublesome player, who doesn't read the ToS of the site.
In my opinion, if the casino resolves such complaint in a satisfactory manner, then, I wouldn't consider the casino as problematic.
A business can't always run in a smooth manner continuously without any bottlenecks encountered.
But if they can overcome such bottlenecks successfully, it will earn credibility from the community.
hero member
Activity: 2170
Merit: 528
December 13, 2022, 04:31:26 PM
#16
Why this is the principal of all the casinos? Why they can't operate without having any issues? They always do this shit; who knows what has been done with people who don't know how to deal with such a casino. Can you show me a thread that never had any reputation issues on this forum?

Would you be able to run a business without making a single mistake?

We're human after all, we make these things and the longer you run a business the greater is the chance of you messing up.

It's not important if a casino has a scam accusation here but if it is finally handled in a professional way. A casino can ignore accusations or respond in a thread.
There are many false accusations too where someone starts a thread but fails to provide proof of misconduct.
hero member
Activity: 2996
Merit: 609
December 13, 2022, 04:10:19 PM
#15
If you have a look at the scam accusation section, you will find that no casino has a good reputation there. Each and every casino which has their ANN thread here, has at least one complaint against them; sometimes confiscated funds, delayed withdrawal, not paying the winning, freezing account etc. Why this is the principal of all the casinos? Why they can't operate without having any issues? They always do this shit; who knows what has been done with people who don't know how to deal with such a casino. Can you show me a thread that never had any reputation issues on this forum?
In my opinion, there is no single gambling site that is perfect when it comes to taking care of their customers. Every one has their own set of shortcomings and things that they completely lack. What sets good gambling companies from bad ones are in my opinion, how they deal with customer painpoints. There are casinos whose complaints of their customers fall on deaf ears, and there are some who go above and beyond in making sure that the customer's experience is turned around for the better. You should look out for these types of casinos because when push comes to shove and things go awry, you can always rely on these casinos to help you when you are in need and not leave you hanging. It's basically just like choosing your cellphone provider in some sense.
This is why there's customer support or the ones who would be assessing into those people who are experiencing problems on which it would really be different if we do compare out
those legit sites to those who arent.
This is where people could make out some conclusions or make out some differentiation on which site does have a good support on the time that they would be experiencing problems.
For those who cant resolved out some complaints then they would really be called scam casinos and to those who do solved out as fast or timely as they can
would remain in the industry and would really be getting those good words that they are really that having a good customer support.
hero member
Activity: 994
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Not Your Keys, Not Your Bitcoin
December 13, 2022, 04:08:33 PM
#14
How do you define bad? I think that is subjective to players or users. I can choose a casino and become their loyal player without making a change for whole year as long as they don’t disappoint or deprive me of their services, it is also possible at the same time that another player from the same casino can choose the same but may encounter one or two problems that is sometimes above their power and it may be as a result of the player trying to outplay their terms and conditions.

You made mention of withdrawal delays, I think these are process manually and the reason why I think these may occur can be as a result of either the technical team in charge run into issues or the player has been flag suspicious if they don’t see transparency in the history of all his bets. These can result when they suspect a player doing dubious things on their casino.
hero member
Activity: 1736
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December 13, 2022, 04:03:06 PM
#13
If you have a look at the scam accusation section, you will find that no casino has a good reputation there. Each and every casino which has their ANN thread here, has at least one complaint against them; sometimes confiscated funds, delayed withdrawal, not paying the winning, freezing account etc. Why this is the principal of all the casinos? Why they can't operate without having any issues? They always do this shit; who knows what has been done with people who don't know how to deal with such a casino. Can you show me a thread that never had any reputation issues on this forum?
In my opinion, there is no single gambling site that is perfect when it comes to taking care of their customers. Every one has their own set of shortcomings and things that they completely lack. What sets good gambling companies from bad ones are in my opinion, how they deal with customer painpoints. There are casinos whose complaints of their customers fall on deaf ears, and there are some who go above and beyond in making sure that the customer's experience is turned around for the better. You should look out for these types of casinos because when push comes to shove and things go awry, you can always rely on these casinos to help you when you are in need and not leave you hanging. It's basically just like choosing your cellphone provider in some sense.
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