Despite all my efforts the Paypal Account is still locked, i have not received a single penny from any sale that was paid by PayPal.
I sent them a list of the remaining orders that applied for a refund, those should receive their money very soon.
This worries me, as PayPal is notorious for holding people's money hostage for months, or more, for unspecified reasons usually. Hope you get the funds released - if not, it's time to sue them.
PayPal's policies on preorders:
https://www.paypal-businesscenter.com/content/presale-policy-and-reservesAm I allowed to presell?
Yes, you are allowed to presell items as long as you follow these guidelines.
Off eBay presale requirements
If you sell items in an online store (not eBay), you must guarantee delivery within 20 days from the date of purchase and make sure that the customer knows they are buying a presale item.
Before you can withdraw a payment, we may ask for documentation to validate that you will be able to deliver the customer’s order within the specified timeline. We may ask for:
Information about your supplier such as a contract and/or their contact information
Proof of purchase from your supplier
Invoices
Shipping receipts
We ask for information about your supplier and invoices to verify that you have a product or service and we ask for shipping information to verify that you have shipped orders.
Am I allowed to presell if I can’t deliver the product or service within 20 days?
Off eBay
If you are selling goods or services in an online store (not eBay), you may be allowed to presell items but we may hold your money in a reserve account or limit what you can do with your account to reduce the higher risks associated with presale items.
We recommend that you delay authorizing and capturing the money until you have the product available or until you plan on delivering the product or service. Once you have the ability to deliver the product or service:
Authorize the transaction.
Once the authorization is approved, capture the money.
Ship the product within one business day of capturing the money.
Were these sales compliant with that policy?
If not, what are you going to sue them for?