Nejc Kodrič got back to me and one hour later I had my bitcoins back.
They definitively need to improve their communication and ticket response time, but I am happy all was resolved and I will continue using them in the future.
Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC - page 71. (Read 231282 times)
I am having the same issue with my bitstamp account. I have withdraws that show completed on bitstamp but never showed up at the receiving address. They did reply to my ticket though and told me to wait 24 hours. It still hasn't show up. Right now I have open issues with bitinstant, btc-e, bitstamp, okpay and technocashier. I'm missing funds from every one of those places and receiving no help for them. I guess it could be linked to karma since I defaulted on a loan here on bitcointalk and my information was released on the forum. I still plan on repaying steamboat but it seems par for the course to screw someone over when dealing with bitcoins. Every ticket takes days to respond to. When they finally respond they push blame back on the user and that's how you deal with it I guess.
Another day more, my Bitcoins are missing and looks like support had time to verify my account, but not to reply my ticket.
And people say MtGox has a bad customer service...
And people say MtGox has a bad customer service...
Whatever they use - its shit
We should know the level of protection we are paying to use their services.
If they are using a cheaper level of protection then it's entirely on them to upgrade but if cloudflare however is not providing the services they claim "100% uptime" then it's on them then we need someone from cloudflare to tell us what's going on with their service.
Whatever they use - its shit
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CloudFlare Business
Full customization
Advanced denial of service attack mitigation
Railgun™ web optimization
100% uptime guarantee
Learn more about the business plan features
$200 per month for each website.
CloudFlare Enterprise
Customized solution and setup consultation
Dedicated account manager
24/7 phone support
2500% service level agreement (SLA)
Learn more about the enterprise plan features
Pricing starts at
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seems down again, anyone know how long its been that way?
The lack of communication from Bitstamp it's comparable to MtGox's ¬¬
Back up now. What happened?
Your website just got ddos'ed then went back up but your withdrawal page is now non functional...
Oops!
Internal Server Error
The server encountered an internal error and was unable to complete your request.
So no one can withdraw for how long?
Oops!
Internal Server Error
The server encountered an internal error and was unable to complete your request.
So no one can withdraw for how long?
I did a test on april 20th, to test bitstamp services. I transferred about 1 bitcoin to bitstamp, sold it, and then tried to withdrawal to my bank account. In my account it shows the transaction is finished but the funds have no arrived to my bank yet. This is the first time using bitstamp services, and I have a verified account. Ive sent a service ticket just now. Anyone else experiencing these problems? there site says 2-3 days for sepa zone and upto 5 for those outside of Sepa zone..
2-3 working days.I always got my SEPA transfers fast, but you should wait two days more before worrying
I did a test on april 20th, to test bitstamp services. I transferred about 1 bitcoin to bitstamp, sold it, and then tried to withdrawal to my bank account. In my account it shows the transaction is finished but the funds have no arrived to my bank yet. This is the first time using bitstamp services, and I have a verified account. Ive sent a service ticket just now. Anyone else experiencing these problems? there site says 2-3 days for sepa zone and upto 5 for those outside of Sepa zone..
And my Bitcoins are still missing. No reply from the support yet.
This sucks, I pay Bitstamp to provide a reliable service, near to 24 hours to reply a ticket about missing Bitcoins doesn't look acceptable given the current market fluctuations.
This sucks, I pay Bitstamp to provide a reliable service, near to 24 hours to reply a ticket about missing Bitcoins doesn't look acceptable given the current market fluctuations.
My btc withdrawal is not coming through.
Same here.Today I got one a few later than usually, other on time and now I am not getting a third one even when it appears as finished on my account.
My btc withdrawal is not coming through.
Yep, everything seems to be in order. At first I was a little scared that they might have been hacked, but then I understood that Bitstamp should be able to cover their losses even if the hot wallet is breached some day.
Speaking of security, I recently enabled two-factor authentication for my account. While it works well, it was disappointing that withdrawals can still be made freely after logging in. I wish there was a way to make withdrawals require the 2-factor authentication code. It's always best to use a separate, high-security computer when dealing with large amounts of money. However, every little bit helps, and this extra authentication requirement should be easy to implement.
Speaking of security, I recently enabled two-factor authentication for my account. While it works well, it was disappointing that withdrawals can still be made freely after logging in. I wish there was a way to make withdrawals require the 2-factor authentication code. It's always best to use a separate, high-security computer when dealing with large amounts of money. However, every little bit helps, and this extra authentication requirement should be easy to implement.
Back online atm
http://qrator.net/ - best ddos filtering network with > 100Gbit capacity from highloadlab.com. However, russian.
Well, russian anti-DDOS service is fine. They keep their enemies close
ROFL. That is so fucking funny. And a big load of bullshit.
doubtful, unless by accident, bitstamp is on the miss list so they can buy
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