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Topic: www.bitstamp.net - owner has denied your access to the site. (Read 16980 times)

member
Activity: 73
Merit: 10

LOL. Thanks. The old URL worked some days ago.
member
Activity: 73
Merit: 10
https://www.bitstamp.net/api/ticker

I'm getting the same error for this url. anyone else?
legendary
Activity: 3472
Merit: 1722
Not very wise of you to place so much trust in any single exchange (or person).

On how many exchanges are you?

My point is entrusting anyone with one's own life savings is not the most prudent decision one can make (to put it mildly).
full member
Activity: 266
Merit: 111
Not very wise of you to place so much trust in any single exchange (or person).

On how many exchanges are you?


I managed to get into the site with a program that tricks site into believing i am from another ip. And everything is still there and i asked the support there and they said they will look into that.



followup: bitstamp fixed it. Reason for banning was me making more than 1 request per second to the server. I don't know how i should have done that. Perhaps the mobile app that i installed, but it never worked and i had a mobile app also before.
legendary
Activity: 3472
Merit: 1722
Now this gets me worried of course, not being able to go into the website that has all my life-savings.

Not very wise of you to place so much trust in any single exchange (or person).
full member
Activity: 266
Merit: 111
I just got this
don't get into bitstamp.net anymore


owner has denied your access to the site.
Error Name Security error (code 16)
Error Description This request was blocked by the security rules

Works fine for me...

Yes, it worked fine for me till 10hours ago - question is what can i do now?!
I think my computer is very clean and i didn not do anything wrong.
Now this gets me worried of course, not being able to go into the website that has all my life-savings.

Bitstamp support is only inside - can someone message me their support-email please?
Anyone had such a thing - and how did it turn out and what did you do besides wait?
sr. member
Activity: 430
Merit: 250
I just got this
don't get into bitstamp.net anymore


owner has denied your access to the site.
Error Name Security error (code 16)
Error Description This request was blocked by the security rules

Works fine for me...
full member
Activity: 266
Merit: 111
I just got this
don't get into bitstamp.net anymore


owner has denied your access to the site.
Error Name Security error (code 16)
Error Description This request was blocked by the security rules
legendary
Activity: 1036
Merit: 1001
/dev/null
just confirmed 5 digit withdraw, I will report the result later.)
legendary
Activity: 1148
Merit: 1018
I asked for a withdrawal today, lets see how long it takes - I will report back.
Did you forget to report back, or is it really taking them four days and counting to confirm your withdrawal request?

...or were you going to post back here when the funds reach your bank account?

I requested two withdrawals on the same day:

- one was confirmed after a few hours, but the money still didn't hit my account
- the other was quite big, and it seems it triggered some sort of alarm as they came back to me with a lot of questions as a KYC (know your customer) procedure. I duly answered everything, and they confirmed the withdrawal shortly after. This happened today, so no money in my account for this withdrawal neither.

Both withdrawals just hit my account.
legendary
Activity: 1148
Merit: 1018
I asked for a withdrawal today, lets see how long it takes - I will report back.
Did you forget to report back, or is it really taking them four days and counting to confirm your withdrawal request?

...or were you going to post back here when the funds reach your bank account?

I requested two withdrawals on the same day:

- one was confirmed after a few hours, but the money still didn't hit my account
- the other was quite big, and it seems it triggered some sort of alarm as they came back to me with a lot of questions as a KYC (know your customer) procedure. I duly answered everything, and they confirmed the withdrawal shortly after. This happened today, so no money in my account for this withdrawal neither.
newbie
Activity: 50
Merit: 0
I asked for a withdrawal today, lets see how long it takes - I will report back.
Did you forget to report back, or is it really taking them four days and counting to confirm your withdrawal request?

...or were you going to post back here when the funds reach your bank account?
legendary
Activity: 1036
Merit: 1001
/dev/null
yes, but now (for last 2 days) commission rate is 0.5%, I think that for everybody and doesn't matter about trading volume.

hope that bitstamp will compansate this.. (I should pay 0.2 and paying 0.5, this is 250% difference)

edit: I just check it again, they are calculator correctly. uff
legendary
Activity: 1148
Merit: 1018
From Bitstamp's news section, also posted on twitter:

Dear Bitstamp clients,

We are pleased to inform you that Bitstamp has successfully resolved both (1) the networking issues that made our site unavailable and (2) our issues with our banking software.

Bitstamp has caught up with all pending deposits and withdrawals. Only standard banking processing should remain in delivering your transfers. We kindly ask our customers with pending transfers to remain patient and refrain from submitting additional support tickets on the matter to avoid any unnecessary delays.

Thank you for your understanding.

Best regards,
The Bitstamp team

If they were processing withdrawals fast there wouldn't be tickets. Don't like them asking for patience. I asked for a withdrawal today, lets see how long it takes - I will report back.
full member
Activity: 178
Merit: 100
From Bitstamp's news section, also posted on twitter:

Dear Bitstamp clients,

We are pleased to inform you that Bitstamp has successfully resolved both (1) the networking issues that made our site unavailable and (2) our issues with our banking software.

Bitstamp has caught up with all pending deposits and withdrawals. Only standard banking processing should remain in delivering your transfers. We kindly ask our customers with pending transfers to remain patient and refrain from submitting additional support tickets on the matter to avoid any unnecessary delays.

Thank you for your understanding.

Best regards,
The Bitstamp team
member
Activity: 63
Merit: 10
OK, great, I'm making a third withdrawal attempt.

Keep in mind i just validated my docs 2 weeks ago and this is my first time to actually
use Bitstamp.  So as a new customer, I'm ultra pissed.  This time the confirmation of
withdraw email came instantly, unlike last time.

I'd appreciate an email from Bitstamp telling me withdraws are enabled again, but no,
I had to come to this thread and find that out.  Horrible customer service.  The only
reason I signed up to Bitstamp was because they always seemed to have higher prices
than CampBX, they seemed to have their shit together unlike MtGox.  Now I'm not so sure.

I'd participate in the bitcoin economy more if I could but I need hard cash sometimes.
member
Activity: 90
Merit: 10
Orderbook is not working, again.  Angry

Working fine for me (Ukraine)
sr. member
Activity: 420
Merit: 250
Orderbook is not working, again.  Angry
sr. member
Activity: 302
Merit: 250
Received confirmation email an hour or two ago that funds were deposited which I sent on 14 November.

Logged-in, no problem, bought BTC, transferred BTC to my wallet.  Bought @ US$535.00, now showing US$599.00.

Account shows 0.05% but the correct fee has been applied.

All over and done with in minutes.
newbie
Activity: 52
Merit: 0
I normally don't use bitstamp, but I send a SEPA there last Monday. Let's see how long does it take to get into there ...

Edit: My SEPA was funded as I was writing this post. Now I already bought the BTC Smiley
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