Topic: Zebpay, simplest bitcoin wallet available now on Play Store - page 3. (Read 9049 times)

As explained in email response, I can confirm the balance availability and I do acknowledge it as a bug on sync balance after session expiry. I can confirm that your account does have that balance. I will roll a quick fix tomorrow morning to resolve this issue. Meanwhile you can try re installing app, which should fix this issue.

Regards

That's not an issue , since i wasn't able to use the app for 3-4 days so it's a good thing that session Expired but am saying is My balance (10116 Bits) dissappeared after session refresh

EDIT : Got it fixed , was just going to Re-install the wallet but the balance appeared again on it's own , I think i'll just keep the balance here , never know when it can be useful

If your session is expired app must ask you for re verification of mobile number. That should be an automatic process. Please send across your details and I will look into it. Session can expire for various reasons and I will have to look into it.

Edit : As  a quick fix, re installing app should surely resolve this issue. 

Regards

Hey! the wallet is pretty nice as i used it
I referred 2-3 friends and got my referal bonus , it was okay till now
but today i open the wallet and then select my address to send 10016(out of 10116) bits to myself , the wallet shows your session has expired and thus a message was sent to me again and all was set up but now the balance is gone .
i will message you with my mobile details on  [email protected]

Hi Yalla

Apologies for any inconvenience. Can you please send me your registered mobile number on [email protected] and I will look into it immediately.

Thanks for your support and patience.

Regards

I tried their app. It is faulty.
Scanned in a QR code to send btc to another wallet, and guess what - the app crashed (several times) the btc disappeared and
the app left absolutely no log of any transaction. dont use it, im concerned that transactions are off blockchain.

Although i did email support - no one has bothered to reply. i have simply deleted the app and if asked i cannot recommend this app yet.

No it has not been stopped though you'll not get 1$ reward for invite but you can always share app with friends for using it!
I really find the app amazing

invite system stopped

Update :
Thank you Zebians for an overwhelming response. Since we have reached our targets, we have paused the free 1$ giveaway for now. Stay tuned.

Thanks, when I tried the app again after few hrs the bitcoin balance was restored and this time bitcoin send worked successfully and the transaction was showing in the app.

Maybe you can have some balance mechanism in the app itself which shows the balance sent transaction as pending even if it fails till the time you process the transactions on the server and restore failed transaction balance, because currently without feedback in app it seems the bitcoins are getting lost when the transaction fails.

You have already won me as a customer from your previous venture, so maybe I was expecting too much too early from the app

Waiting for the ios app Cannot wait to try

Thanks for heads up mate. We will look into it.

Regards

Thanks for the link, I will address concerns here and on that forum too shortly.

Regards

- first it is tooooo slooooooow
First of all please accept my apologies on the slow experience. We got hundreds of customers trying our app now, and frankly speaking it is my failure to see the infrastructure requirements for the same. The rush of new customers has put tremendous load on our servers and we had to upgrade our infrastructure two times now. We are learning and let me ensure you we are working very hard to resolve the issues. We should have app more responsive in coming days.

-  there is no option to store bitcoin address
You can add bitcoin address to send bitcoins to someone by going to send -> click on bitcoin icon ( zebian, phonebook contacts, bitcoin ), click + icon with Bitcoin symbol. You will get add new bitcoin address screen where you can scan QR code or paste bitcoin address. Give it a lable and click done icon. ( That process is slow at the moment like all operations in the app, but gradually once we move our infrastructure you should see better response time. )

- I tried sending bitcoin to a bitcoin address and after pressing send it keeps loading for some time and then nothing happens,  if i retry it says unsufficient balance but the previous transaction is not shown in the app, neither has any bitcoins been received in the bitcoin address to which i tried to send.

Can you please send your registered mobilenumber on [email protected] and I will look into it personally. Please mention bitcointalk forum thread in the support.

We want to win you as our customer and we are working very hard on this. We welcome your criticism/feedback/suggestions and see it as a way to improve ourselves. Thanks for all your support and patience !!!


Regards

Oops screen must be an issue inside app. We do have logs of issues reported and we will look into it gradually. At the moment all of our efforts are concentrated on unexpected and awesome response we received.


Few things to check :
1. If user is Indian and he is on DND he will not receive invite SMS. He can register though and will receive verification sms. If your invite is registered with us, you will get 1$ referral bonus even if he has not received invite SMS.

2. If user is already in Zebpay he is not eligible for invite.

3. Always first person who invited a number gets refferal bonus in case a number is invited by more than one person.

Please accept my apologies in case it has not worked as per your expectation. If you face any issues please send your request to [email protected] and we will look into it.

Regards

Thanks for kind words !!!


Regards

I hope you will spread bitcoins to more and more people

Regards

Thank you

I will ping him for you as well.

Seems like all of us have different problems , i saw it on Google Play comments shows , some don't get bits , some aren't able to send it !


Oh! i din't know his name was Mahin , i had messaged him 2 days ago but no reply yet :-/