Sorry for your loss. But freewallet.org is known to perform selective scam by demanding ridiculous requirement of personal/sensitive data. There's long list of victim of freewallet.org[1] and they even attempt to scam Elon Musk in past[2]. At this point, the only suggestion i could give is protest on their social media and hopefully it receive big attention so they would return your coin.
[1] https://bitcointalksearch.org/topic/freewalletorg-scam-accusations-a-compilation-5249178
[2] https://bitcointalksearch.org/topic/--5316100
[1] https://bitcointalksearch.org/topic/freewalletorg-scam-accusations-a-compilation-5249178
[2] https://bitcointalksearch.org/topic/--5316100
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thanks for your support , i did send messages on there telegram account , but not helpful he just ask me contact support via email
