Topic: #1 RATINGS and REVIEWS of SPORTS BOOKS thread. Poster input appreciated. - page 36. (Read 89535 times)
April 15, 2014, 08:46:35 PM
If you want me to proof everything ill post the whole timeline step by step with screenshots. Your call
April 15, 2014, 08:43:54 PM
Just got it
Great! Good to hear. We shouldn't have to jump through hoops to get paid. It is nice gesture by Betcoinsports to compensate you.Yes it is but it doesnt make up for the fact that theyre ( at best ) unorganized to the point where they dont reply to emails and dont process withdrawals until someone complains in public.
Their sportsbook looks okay but their over/under lines look rigid.
We do see one email that was missed on our part which mentions nothing about a withdrawal, however can you forward us the additional emails that you have sent that were not responded to? This issue was never brought to our attention privately. The reason why it took us so long to respond is because the complaint was made in a public forum and we don't actively search forum threads for issues. Our players know they can email us anytime and we will resolve any and all questions quickly.
We thank you for playing with us.
Yes and again I did not send an email about the withdrawal because I sent 1 email asking about the bonus which hadnt been answered for 2 or 3 days at that and I sent an email about not beeing able to acess the sportsbook.
The reason it took you so long was because youre not organized, youre saying if I had sent an email it would have been resolved fast? That doesnt compute with the fact that it took about 24 hours after I replied to your pm here ( with username and password ) to process the withdrawal. You dont even have a clear picture of requested withdrawal at your organisation, you miss emails , respond late or not at all.
The fact that you keep repeating the same stuff about beeing fact by email is a joke. Its one thing to mess up, its another to try to pin it on me for not sending an email. I would have send an email if you had replied to my first two emails with the first remaining unaswered for days.
How hard can it be to work down an email inbox. What is happening that you miss not one but two emails ? Yet you insist you have relyable email support?
April 15, 2014, 08:02:42 PM
Just got it
Great! Good to hear. We shouldn't have to jump through hoops to get paid. It is nice gesture by Betcoinsports to compensate you.Yes it is but it doesnt make up for the fact that theyre ( at best ) unorganized to the point where they dont reply to emails and dont process withdrawals until someone complains in public.
Their sportsbook looks okay but their over/under lines look rigid.
We do see one email that was missed on our part which mentions nothing about a withdrawal, however can you forward us the additional emails that you have sent that were not responded to? This issue was never brought to our attention privately. The reason why it took us so long to respond is because the complaint was made in a public forum and we don't actively search forum threads for issues. Our players know they can email us anytime and we will resolve any and all questions quickly.
We thank you for playing with us.
April 15, 2014, 07:56:41 PM
I agree with that. It shouldn't take public complaints for things to be done. If they see good then it would be resolved privately and immediately. I get it.
April 15, 2014, 07:51:42 PM
Just got it
Great! Good to hear. We shouldn't have to jump through hoops to get paid. It is nice gesture by Betcoinsports to compensate you.Yes it is but it doesnt make up for the fact that theyre ( at best ) unorganized to the point where they dont reply to emails and dont process withdrawals until someone complains in public.
Their sportsbook looks okay but their over/under lines look rigid.
April 15, 2014, 07:25:07 PM
I ran into another bitcoin book the other day called BetCas but I dont know anything about them. anyone played there before?
April 15, 2014, 06:04:04 PM
Just got it
Great! Good to hear. We shouldn't have to jump through hoops to get paid. It is nice gesture by Betcoinsports to compensate you. April 15, 2014, 05:33:56 PM
Finally got an apology and a 0.2 BTC credit with 5x rollover.
April 15, 2014, 05:19:59 PM
April 15, 2014, 05:17:49 PM
Just got it
April 15, 2014, 05:16:15 PM
WHERE IS THIS USERS BITCOIN! it's $500 not 500,000. This is pathetic.
April 15, 2014, 05:00:16 PM
PM from betcoin:
We are growing extremely fast and trying to keep up with growth. On top of that we are making some big improvements to our sportsbook and poker room. You cannot log into the casino because currently the backends for the sportsbook and casino are separate, but this should be all combined within the next 5 business days.
We are very active on the forums as well as emails and looking to add telephone support here soon. We have invested a lot of money, time and energy into this and is everything perfect? Certainly not, but through your feedback and our tireless dedication we will get it as perfect as possible.
Sounds like a bunch of horse.... to me . When you login to your account youre able to choose between poker and casino/sportsbook.
So when I want to use sportsbook I have to click sportsbook/casino. So idk what the f theyre talking about.
And again no word on the withdrawal at all.
Especially the red part is punch in the face because they did not send me a single email! Theyre FOS
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Speed of withdrawals, not beeing able to log into casino and refusal to answer emails, the only way to talk to your company is through public pressure. Hardly a superior gaming experience.
We are growing extremely fast and trying to keep up with growth. On top of that we are making some big improvements to our sportsbook and poker room. You cannot log into the casino because currently the backends for the sportsbook and casino are separate, but this should be all combined within the next 5 business days.
We are very active on the forums as well as emails and looking to add telephone support here soon. We have invested a lot of money, time and energy into this and is everything perfect? Certainly not, but through your feedback and our tireless dedication we will get it as perfect as possible.
Sounds like a bunch of horse.... to me . When you login to your account youre able to choose between poker and casino/sportsbook.
So when I want to use sportsbook I have to click sportsbook/casino. So idk what the f theyre talking about.
And again no word on the withdrawal at all.
Especially the red part is punch in the face because they did not send me a single email! Theyre FOS
April 15, 2014, 03:42:01 PM
I recieved withdrawal confirmation email 5:52 am GMT +7 which is 40 hours ago.
I replied to their pm april 15th 6:35 am . 20 hours ago.
Unacceptable. There aren't any valid excuses outside of technical problems to make you wait this long. I replied to their pm april 15th 6:35 am . 20 hours ago.
Betcoinsports downgraded to "C".
They claim theyre upgrading to automated withdrawals.
Even if that turns out to be true whats the reason they do not reply to email? The only way to talk to them is through public pressure.
Also their pms didnt state when the withdrawal would be done, no apologies either.
April 15, 2014, 03:20:28 PM
I recieved withdrawal confirmation email 5:52 am GMT +7 which is 40 hours ago.
I replied to their pm april 15th 6:35 am . 20 hours ago.
Unacceptable. There aren't any valid excuses outside of technical problems to make you wait this long. I replied to their pm april 15th 6:35 am . 20 hours ago.
Betcoinsports downgraded to "C".
They claim theyre upgrading to automated withdrawals.
Even if that turns out to be true whats the reason they do not reply to email? The only way to talk to them is through public pressure.
Also their pms didnt state when the withdrawal would be done, no apologies either.
April 15, 2014, 03:12:40 PM
"A" rated books
Anonibet A (2011)
"B"rated books
NitrogenSports B+ (2012)
"C" rated books
Casinobitcoin C+ (2013)
Cloudbet C+ (2013)
SBObitcoin C+ (2013) *
CoinBet C (2014)
Betcoinsports C (2013)
DirectBet C (2013)
Jetwin C- (2013)
BetOWI C- (2014) *
Bitbm C- (2013)
"D" rated books
Coindraft D+ (2014)
Roadbet D+ (2012)
BetVIP D+ (2014)
Bitcoinlivebets D- (2013)
"F" rated books
Bitcoinsport
StakeBTC
* longer accepting cash deposits
Maximum grade based upon time in business:
A - 2 years
B - 1 year
C - 3 months
D - 1 month
F - reserved for books that are slow paying or stiffing players
Anonibet A (2011)
"B"rated books
NitrogenSports B+ (2012)
"C" rated books
Casinobitcoin C+ (2013)
Cloudbet C+ (2013)
SBObitcoin C+ (2013) *
CoinBet C (2014)
Betcoinsports C (2013)
DirectBet C (2013)
Jetwin C- (2013)
BetOWI C- (2014) *
Bitbm C- (2013)
"D" rated books
Coindraft D+ (2014)
Roadbet D+ (2012)
BetVIP D+ (2014)
Bitcoinlivebets D- (2013)
"F" rated books
Bitcoinsport
StakeBTC
* longer accepting cash deposits
Maximum grade based upon time in business:
A - 2 years
B - 1 year
C - 3 months
D - 1 month
F - reserved for books that are slow paying or stiffing players
April 15, 2014, 03:09:41 PM
I recieved withdrawal confirmation email 5:52 am GMT +7 which is 40 hours ago.
I replied to their pm april 15th 6:35 am . 20 hours ago.
Unacceptable. There aren't any valid excuses outside of technical problems to make you wait this long. I replied to their pm april 15th 6:35 am . 20 hours ago.
Betcoinsports downgraded to "C".
April 15, 2014, 02:52:20 PM
I recieved withdrawal confirmation email 5:52 am GMT +7 which is 40 hours ago.
I replied to their pm april 15th 6:35 am . 20 hours ago.
I replied to their pm april 15th 6:35 am . 20 hours ago.
April 15, 2014, 02:46:38 PM
Thank you , it seems cloudbet is good news then. Especially the fact that they let the player withdraw without affecting the bonus is really nice.
But one thing I have to criticize is the amount how loyalty points are earned. Its the most complicated thing I ever saw. And how they exchange into BTC is also questionable. Who came up with it and thought it a good idea.
Why not just make it x wagered 1 or 10 loyalty points and redeem for 0.01 BTC. Since 800 redeem for 0.01 BTC I dont see why it couldnt be 1 or 10. What do I need 800 for?
Otherwise everything seems good. I will make a deposit after tonight games.
Btw still nothing from betcoin if you can believe that.
They haven't paid you the 1 BTC yet? Did they say anything about it in their PM/email? It's unacceptable to wait this long for a withdrawal. They will get a downgrade if this is the case since they were well aware of the situation.But one thing I have to criticize is the amount how loyalty points are earned. Its the most complicated thing I ever saw. And how they exchange into BTC is also questionable. Who came up with it and thought it a good idea.
Why not just make it x wagered 1 or 10 loyalty points and redeem for 0.01 BTC. Since 800 redeem for 0.01 BTC I dont see why it couldnt be 1 or 10. What do I need 800 for?
Otherwise everything seems good. I will make a deposit after tonight games.
Btw still nothing from betcoin if you can believe that.
Gave them two chances and they failed awfully both times. In my opinion, they should be a D until this magical instant withdraw is enabled. At which point I'd give them a C+.
April 15, 2014, 02:41:24 PM
Yes I can confirm that withdrawal still has not been made.
PM asked for my username/email.
How long have you been waiting for your withdrawal? When did you PM them back with username/email? PM asked for my username/email.
April 15, 2014, 02:39:38 PM
Yes I can confirm that withdrawal still has not been made.
PM asked for my username/email.
PM asked for my username/email.
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