sbrzol
if i do not get it within 1 hour i will write into your bitcointalkorg topic and other forums that you are inslovent
It's irresponsible of you to threaten a book after waiting "ONE HOUR" and claiming them to be insolvent.
Very interesting that they replied all my emails within 15 minutes, they had all information to credit my account , but they asked back 3 times, and after they got all information 3 times they (there was no other question they could ask again) still did not credit my account, only after i wrote into their topic
I also sent emails to Scott and Guy, two of the owners after I saw your complaint. I doubt they keep a constant eye on bitcointalk.
"I doubt they keep a constant eye on bitcointalk."
I've seen this excuse from several of the books when they don't answer questions/problems in their threads for a long period of time.
Every book can easily set up email notification every time there is a post in their thread. The email could go to their cs.
This is very basic.
Every book that has their own thread in the "Gambling" subforum should take responsibility for "keeping an eye" on it.gogo- I always respect your opinion and hate to back books, but going to live chat and email are their priorities. The big books have a larger player base outside of bitcointalk. This may be a small percentage of their business.
It definitely is a bonus, a book such as Nitrogen is almost always around, but I don't think not being on bitcointalk 24/7 should be held against a book. Books may also have a presence at other forums.
Even the books that keep and eye here ask you to contact support when you have a problem.
Yes, I basically agree with all you posted above.
What I'm suggesting is that every book that has a dedicated thread here should set up an email notification, sent to their cs department, every time someone posts in their thread.
I'd also suggest that every book with a dedicated thread here post in their signature their cs email address.
This would also come in handy if their (the sportsbook's) website is down - readers of their thread will know how to reach them via email.
EDIT - Again, to be clear, I am not referring to a complaint posted in this thread. I'm referring to issues posted in the sportsbook's dedicated thread in the Gambling forum (i.e., the CasinoBitco thread, the AnoniBet thread, etc.).
