Topic: #1 RATINGS of BITCOIN SPORTSBOOKS since 2014 : KYC Rankings, Bonuses, Scam Accus - page 177. (Read 260310 times)

Post #728 in this thread:

zika2234 - "It's now been 9 days since I've been unable to access my account with almost 20btc in it. When I ask if there's any info, livechat just repeats the usual "we'll contact you when we have info". A rated book."

Peeps - I don't see this issue on your summation of Anonibet's issues.

Dear Customers,

We will introduce as of tomorrow the "PIN CODE" feature to all existing and new customers of Anonibet. Unlike the 2 Step Verification the PIN CODE is not optional but compulsory. However, we still strongly advise to all our customers to enable the 2 Step Verification feature. Existing customers will be required to choose a PIN CODE when they will log into their accounts.

We have also extended our Live Chat Customer Service to 24 hours 7 days a week to cover all different time zones. Our customers can now use our Live Chat Customer service round the clock.

Anonibet

Bad company

Hello I want to ask for your help to get my winnings from Asiantsonnetst88. I saw their ad on bonus of 500 euros for the World Cup. I made ​​a deposit, received a bonus and won 15,885 euros for betting on football. While I fully complied bets bonus conditions and wanted to get the win. I was asked by the documents - a passport and a utility bill. I sent these documents. They tested five days, and today wrote that I abuse a bonus and that my account is suspended and they do not want to pay my winnings. Please help me. Why are these deceivers can not simply take the money and steal customers?

Dear Ms./Mr. Konstantin Boruk,

We regret to inform you that your Asianconnect account has been locked due to suspicious activities taking place on your account. We will not be reconsidering the status of the account and it will remain locked as this decision was made after a thorough investigation on your account.

Please note that pursuant to our Terms and Conditions we reserve the right to exclude any customers from bonus promotion, void possible winnings, NO refund of the original deposit, terminate your account or otherwise prohibit use of your account, if you are found to be abusing the promotion.

Best Regards,
Asianconnect
Risk Management Dept.

Thank you for your interest in Asianconnect's product and services, as a licensed bookmaker. We are at liberty to conduct KYC to ensure full security of our clients identity. Due to the recent promotion initiatives launched by our company, we have seen a huge surge in the new sign ups' specially new customers registering interest in our bonus offers.

We sincerely thank all our customers' support and will certainly do more to push out attractive promotions in the near future. With respect to some complaints making the rounds on a couple of forums, we are certain that all our knowledgeable customers are aware that Asianconnect offered a very high bonus payout to all customers who are able to meet the required conditions, it is therefore no surprise that bonus hunters and abusers are bound to be attracted by such a huge offer.

We would like to take this opportunity to assure all our customers and prospective customers that Asianconnect is not and will not face liquidity issues which we are sure is highly attestable by many in the betting industry. Before the launch of the series of bonus promotions, there were hardly any complaints against our organization reagrding any non-payment of funds. This speaks volumes of our stability considering we have been in the business for more than 7 years now.

We would like to point out the fact that the recent complaints arose either due to registration issues or bonus hunting scams, there were cases of customers from excluded territories who signed up for our promotions and also cases of huge syndicate of hunters deploying minimal risk wagering system on multiple accounts, these violations subsequently resulted in the forfeiture of bonus and also closure of accounts. The complaints cases are still under investigation and it would not be beneficial to disclose more details at this juncture.

Thanking all customers for your concern.

Regards,
Asianconnect

KYC verification is done prior to any withrawal - for bonus and non-bonus account.

So, we need to send you our passports or ID cards in order to cashout on your site?
That is not a nice thing to have...

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It is necessary for Asianconnect to verify identity and the reason for doing so include, but are not limited to: the processing of withdrawal request, fraud prevention and payment method queries. The submission of documents is the most vital part of account verification as those will prove that the user is indeed the one requesting for his/her account to be verified.

zika - Has your issue been resolved?

Has Anonibet found your account?

Were you able to withdraw your btc from Anonibet?

they havent asked me for any emails, whenever i contact livechat all they say is "we will contact you when we have info", and now its been almost 20 days with no word from them. peeps is helping me with communication, i think he contacted them for me

Just visited BetOWI.com

Apparently they are not a 24/7 book - no lines available for anything.

Do they have their own thread? A search in the "Gambling" forum didn't find one.

Hey Peeps, just pointing out that we are D-rated in your guide but still appear in the NR section. Not sure if it applies to others as well.

Also; anyone who had trouble depositing over the weekend - that's been fixed (we were upgrading our node but the re-indexing of the entire blockchain took longer than expected). Business as usual!

More to come soon after we exit winter hibernation mode...