Still nothing from the support of 1xbit official, from January 23. 2022 my account is blocked.
I have 500 usd in cryptocurrency in my account, and they not give me to login. Thats a lot of money for me, it is my 3 months salary and i am from poor country, and please someone help me to login and get back my money 500 usd. please.
My account is : 379210585
I'm afraid that no one can help you here mate, look at this thread for at least 20 pages and you'll see same problem as yours , and I am also sad for you but acceptance is needed here mate.
admit that you already Loss that money and will never be returned , same like hundreds of your kind , there is no way that you can log in again and take that funds out.
My suggestion to 1xbit.com
You are getting lots of negative feedback for scamming players because you guys are making a mistake.
Stake also freezes accounts but they have a great reputation because they know how to do t smartly. Here are my suggestions:
1- As per terms and conditions you can ask the customer anything in the name of KYC. Stake forces users to submit passport or their balance is gone. You can start asking "letter from the president" else your funds are gone.
2- Like stake has hired some puppets, you need to hire some trusted members. Yes it costs money but look they defend you against all the victims and go as far as tagging the victim himself as one of the stake puppet does.
I think they already had signature campaign members mate? so they need not to hire others in this matter.