I still havent any answer from Security. No account access. No refund received. I dont know what else I can do
Your account was opened, please check it.
Your only defense is that they are doing a fraudulent act, how do you prove that they are engaging in such act? Do you do this to your other players that wins bigger than you could've expected? You try to freeze their account and accuse them of fraud when there isn't any damning proof.
When an account is getting closed - all deposits and withdrawals are being summarized and compared.
If deposits(x) > withdrawals(y), then x-y. The final balance will be available for withdrawal.
If deposits(x) < withdrawals(y), then x-y will result in negative amount, which means a player have already withdrawn his deposits.
We don't share any sensitive info public to prevent further damage and simply because it could be shared only by the security team:
[email protected]In addition, we praise full anonymity for both players and the company.
Non-violating accounts are being fully restored even if they were closed by our defense system' mistake.
Even your deposit amount has not been refunded? But according to the OP everyone that found breaking the TOS will be having their deposit back?
Losing a bet is not a ground to refund it.
They will void all your bets and steal your winnings if you win!!!
There are feedback from other players (even on this forum), that 1xBit do pay winnings. Your account was claim violating, thus only the deposited amount could be withdrawn (which have already happened).
I still havent any answer from Security. No account access. No refund received. I dont know what else I can do
Ignored, scammed but never forgotten
The answer was already provided in the previous messages, as well as by the security team.
We do not refund bets because they lost.
Sincerely,
1xBit team
no account access no answer no refunds no withdraw 
