24change.com - Buy/Sell Bitcoin, Paymer, BTC-E code, PM, Okpay, Paypal, C-GOLD - page 3.

24change.com

full member

Activity: 123

Merit: 100

Quote from: cianfa222111 on March 25, 2014, 10:22:42 AM

I can not really say no fixed date when you receive
if in 3 working days I have not been sent and I should know that, 10% pay for this service.

the same indifference and silence I hit everywhere I asked

pay $ 470 for this transaction and are not paid on time, I think it's a joke

Your orders done. Thanks.

bitbit20012

newbie

Activity: 2

Merit: 0

hello
I received 2 MTCN but the name is not written well
I sent several emails but no reply me what happens?

order is: 58355 and 58360

I messed up the first name with last name please I can not do something to raise money

thanks

can you help me?

cianfa222111

newbie

Activity: 2

Merit: 0

I can not really say no fixed date when you receive
if in 3 working days I have not been sent and I should know that, 10% pay for this service.

the same indifference and silence I hit everywhere I asked

pay $ 470 for this transaction and are not paid on time, I think it's a joke

24change.com

full member

Activity: 123

Merit: 100

Quote from: cianfa222111 on March 25, 2014, 09:46:45 AM

I started new order (order ID 58360 and 58355) I send them money, they received the money(It's clearly visible in Order Status) and... absolutely nothing happened since then.

They didn't complete the order, they didn't refund me.
They didn't answer my emails not even once.
They completely ignore my existence.

Entire month passed and my order status is still in "money received" state

Hello, your orders in process, please be patient. Money recieved from you 2014-03-20 11:49:59 and 2014-03-20 12:12:06.

cianfa222111

newbie

Activity: 2

Merit: 0

I started new order (order ID 58360 and 58355) I send them money, they received the money(It's clearly visible in Order Status) and... absolutely nothing happened since then.

They didn't complete the order, they didn't refund me.
They didn't answer my emails not even once.
They completely ignore my existence.

Entire month passed and my order status is still in "money received" state

24change.com

full member

Activity: 123

Merit: 100

Quote from: spdwyy on March 24, 2014, 03:19:10 PM

It's a whole mess buying from you, I sent you screenshots.
Order number is 58482‏. It takes ages for you to send. After more than 4 emails still nothing received.

Hello spdwyy, our support asked you to upload your screenshot (from yandex money) thru the ticket at March 24, 2014 15:53. Also you can send link to your screenshot directly to our live chat support (not by email). Thanks.

spdwyy

newbie

Activity: 4

Merit: 0

It's a whole mess buying from you, I sent you screenshots.
Order number is 58482‏. It takes ages for you to send. After more than 4 emails still nothing received.

24change.com

full member

Activity: 123

Merit: 100

Quote from: spdwyy on March 22, 2014, 03:25:32 PM

I bought from this site and send confirmation of payment, but this ''exchanger'' is not willign to reply!!!
So you better send me those btc right now scammer!!!!

Hi. What is your order number?

sant0s80

newbie

Activity: 25

Merit: 0

I trusted them with few k already, everything fine for now and good fee Cool

spdwyy

newbie

Activity: 4

Merit: 0

I bought from this site and send confirmation of payment, but this ''exchanger'' is not willign to reply!!!
So you better send me those btc right now scammer!!!!

JerkUp

newbie

Activity: 11

Merit: 0

Quote from: 24change.com on March 14, 2014, 04:31:12 AM

Quote from: JerkUp on March 14, 2014, 02:45:27 AM

Same thing with me, but now they will not even respond to me. (Order #55893)

Your order 55893 in process, looks like payment to your card cant be completed by liqpay. Please send us another card with same ticket. Thanks.

Thank you, now order is complete, that was my mistake, now all fine and and I see that you can be trusted!!!

pat955

newbie

Activity: 1

Merit: 0

Sent 2 BTC (840 euros) ten days ago to get a SEPA transfer in euros from 24changes to a Veritas prepaid card.
Still nothing !
24changes says that order (56437) is completed but nothing on the Veritas card.
I asked Veritas, they need the transfer info (sender Iban, bank name...) to investigate.
I asked twice 24changes for that information... still no response ! Huh

Scam or not scam ?

========
The payment was received today.
I think the problem was on the Veritas Card side.
So, 24changes : NOT SCAM.

dakeye

newbie

Activity: 3

Merit: 0

On 2014-02-15(exactly month ago)
I started new order (order ID 52142) I send them money, they received the money(It's clearly visible in Order Status) and... absolutely nothing happened since then.

They didn't complete the order, they didn't refund me.
They didn't answer my emails not even once.
They completely ignore my existence.

Entire month passed and my order status is still in "money received" state

24change.com

full member

Activity: 123

Merit: 100

Quote from: JerkUp on March 14, 2014, 02:45:27 AM

Same thing with me, but now they will not even respond to me. (Order #55893)

Your order 55893 in process, looks like payment to your card cant be completed by liqpay. Please send us another card with same ticket. Thanks.

24change.com

full member

Activity: 123

Merit: 100

Quote from: cristal21 on March 10, 2014, 09:55:58 AM

10 days have passed and i didnt received any money , write them like 20 messages and they keep saying it will be done today ( like 8 days ago)

What is your order number?

JerkUp

newbie

Activity: 11

Merit: 0

Quote from: cristal21 on March 10, 2014, 09:55:58 AM

10 days have passed and i didnt received any money , write them like 20 messages and they keep saying it will be done today ( like 8 days ago)

Same thing with me, but now they will not even respond to me. (Order #55893)

cristal21

newbie

Activity: 2

Merit: 0

10 days have passed and i didnt received any money , write them like 20 messages and they keep saying it will be done today ( like 8 days ago)

Anduril_FotW

sr. member

Activity: 413

Merit: 250

A final update after my last post on February 15th:

After finally getting an answer from 24Change saying that Liqpay did not process my creditcard payment AND that they made a mistake in refunding my money (34 EU back instead of EU.300 back), I did receive my final refund.

So I did get my refund after more then two weeks of sending emails and trying to get a response from the infamous and mostly mute "Raphael".

I did however lose EU.16 because of the RUB/ EUR exchange rate having changed negatively over the 2 week period.

So 24Change does seem to solve all it's issues eventually, but they have alot to learn when it comes to customer service and succesfully handeling and completing transactions.

I really hope they will learn from this and let people know what's going on with their money, because I know what a shitty feeling it is to have your money stuck and not hear anything of what's going on.

24Change: Please learn from this and be more helpful to your customers from beginning to end of transaction.

Good luck trading everyone ! Cool

cristal21

newbie

Activity: 2

Merit: 0

i am waiting for them to complete my order from 1 march , its been 4 days and still not completed yet !

Paxum to paypal exchange , i managed to get them online support they sayd it will be completed today ( that was 2 days ago ).

24change.com

full member

Activity: 123

Merit: 100

batir, Your payment was not identified automatically because of missed required memo. The order is completed now. Be more attentive next time. Thank you.

Topic: 24change.com - Buy/Sell Bitcoin, Paymer, BTC-E code, PM, Okpay, Paypal, C-GOLD - page 3. (Read 41853 times)