Topic: 24change.com - Buy/Sell Bitcoin, Paymer, BTC-E code, PM, Okpay, Paypal, C-GOLD - page 4. (Read 41867 times)
February 27, 2014, 02:59:05 AM
Finally! Recieved my $100, exchange working.
February 21, 2014, 05:33:07 AM
Hi again
I can now confirm that i have recive the BTC to my account. I will say it was a Hassle and it took several days for me to get it because of avoding support and several days of no replys. However, i did get my BTC and i thank 24change for thisand hope everything will go smoother the next time! Why the support was so avoiding and why it took so many days i just wonder.
I can now confirm that i have recive the BTC to my account. I will say it was a Hassle and it took several days for me to get it because of avoding support and several days of no replys. However, i did get my BTC and i thank 24change for thisand hope everything will go smoother the next time! Why the support was so avoiding and why it took so many days i just wonder.
February 20, 2014, 03:44:19 PM
Hello again, i now recived a reply in my ticked wich said
My reply was :
Here is also a screenshot of my emailfolder, the last one recived was the one from the reply on the ticket, so im still wondering where my code is...
http://thumbnails111.imagebam.com/30930/2f4a77309298002.jpg
Quote
Support #3
Check your email for code.
Check your email for code.
My reply was :
Quote
Hello Support #3
I have waited for over an hour and no code has arived in my mailbox "[email protected]" OR in the spamfolder. The last email i got was that you have replied to my ticket. Can you please post the code here in the ticket or send it again ??
I have waited for over an hour and no code has arived in my mailbox "[email protected]" OR in the spamfolder. The last email i got was that you have replied to my ticket. Can you please post the code here in the ticket or send it again ??
Here is also a screenshot of my emailfolder, the last one recived was the one from the reply on the ticket, so im still wondering where my code is...
http://thumbnails111.imagebam.com/30930/2f4a77309298002.jpg
February 20, 2014, 02:24:22 PM
seems that they started scaming everyone, can something be done ?
Hello. What is your order number? No one was scammed by our service, everyone gets paid or refunded (if order impossible to complete).
Hello
I have had a problem where i did the BTC adress incorrectly and i have made a ticker #2275 AND i have tried to talk to the support trough the chat, "Raphael" har answered every time and have said every day that hes contacted the manager and he has also said that the ticker / problem should be resolved "today", "as soon as possible". When the problem was not resovled i tried to contact the support again but once i stated the ticket number Raphael stopped replying to my in the chat and ignored me wich is why i said what i said. I am missing 100$ or the bitcoin that was supposed to be transfered. Can you please Transfer the BTC as requested in the order OR refund me please ? i have waited several days for this issue.
http://thumbnails112.imagebam.com/30929/fec2a9309286976.jpg
EDIT:
Now all of a sudden Raphael started to reply and said that my issue will be resolved TODAY or TOMORROW. so i am waiting with anticipation.
http://thumbnails109.imagebam.com/30929/fe198f309287503.jpg
February 20, 2014, 08:03:08 AM
seems that they started scaming everyone, can something be done ?
Hello. What is your order number? No one was scammed by our service, everyone gets paid or refunded (if order impossible to complete).
February 20, 2014, 07:57:41 AM
Заказ #50785,Заказ #50762,Заказ #50794,Заказ #50771, уже больше ДВУХ недель жду!!!!!!! Они каждый раз говорят сегодня или завтра, и не выводят ничего!!!!!сколько можно!!!!!зависло больше миллиона!!!
Hello, your orders #50785, #50762, #50794, #50771 completed. February 20, 2014, 07:53:31 AM
I have placed order 49712 (BTC-Alfabank) with 24change.com 10 days ago (on February 7th), sending my bitcoins immediately. However I haven't seen any money from 24change.com since then. The order is still frozen at step two (money received).
Last wednesday I was told that there were technical difficulties and that I'd get my money "today-tomorrow". I didn't. This is very frustrating...
Hello, your order #49712 completed. Last wednesday I was told that there were technical difficulties and that I'd get my money "today-tomorrow". I didn't. This is very frustrating...
February 19, 2014, 01:50:33 PM
seems that they started scaming everyone, can something be done ?
ohh so sad i was really looking to exchange my btc with Perfect Money , but sadly i think i have to look for other more credible service February 19, 2014, 05:10:23 AM
seems that they started scaming everyone, can something be done ?
February 19, 2014, 04:27:20 AM
Заказ #50785,Заказ #50762,Заказ #50794,Заказ #50771, уже больше ДВУХ недель жду!!!!!!! Они каждый раз говорят сегодня или завтра, и не выводят ничего!!!!!сколько можно!!!!!зависло больше миллиона!!!
February 18, 2014, 05:58:27 AM
You are not the only ones with this issue, i have transfered money with 24change erlier without a problem but it seems now that they are having problems and are not giving the people their money. If there anyway to get chargeback if you did the payment trough let's say Liqpay??
February 18, 2014, 02:58:51 AM
Не используйте этот сайт, они обманывают и все отзывы у них нарисованы!!!! Этот сайт не может мне дву операции в течение двух недель провести, и саппорт каждый день говорит мне, что сегодня деньги дайдут!!!!!не используйте этот сайт!!!я написал 5 плохих отзывов -ни одного ни появилось!!!деньги мне так и не вернули!!я все еще жду!у меня есть скрины каждого дня разговора с саппортом и лапшой, которую они мне вешают.
Do not use this web-site, they cheat and all reviews for them are drawn!!!! This web-site does not can to me 2 operations during two weeks to conduct, and support tells me every day, that today money will come!!!!!do not use this web-site!!!I wrote 5 bad reviews of -buy no one did not appear!!!money so not returned!! I wait still!I have got screens of every day speaking with support
Do not use this web-site, they cheat and all reviews for them are drawn!!!! This web-site does not can to me 2 operations during two weeks to conduct, and support tells me every day, that today money will come!!!!!do not use this web-site!!!I wrote 5 bad reviews of -buy no one did not appear!!!money so not returned!! I wait still!I have got screens of every day speaking with support
February 17, 2014, 11:28:03 AM
I have placed order 49712 (BTC-Alfabank) with 24change.com 10 days ago (on February 7th), sending my bitcoins immediately. However I haven't seen any money from 24change.com since then. The order is still frozen at step two (money received).
Last wednesday I was told that there were technical difficulties and that I'd get my money "today-tomorrow". I didn't. This is very frustrating...
Last wednesday I was told that there were technical difficulties and that I'd get my money "today-tomorrow". I didn't. This is very frustrating...
February 15, 2014, 06:08:36 PM
Hi everybody,
Just to give you an update:
Since my last post on February 9th I have NOT received any message, email, info or even a reply here in this forum from 24Change.
They really do not seem to care about there customers and I'm still down about 266 Euro.
Hello, we didnt even recieved your payment (Liqpay: status = failure). Please contact LiqPay.com for details and refund.Just to give you an update:
Since my last post on February 9th I have NOT received any message, email, info or even a reply here in this forum from 24Change.
They really do not seem to care about there customers and I'm still down about 266 Euro.
UPDATE FROM LIQPAY:
LiqPay confirmed that this is a technical error on their side. They will make new refund for you and money should come to your card in 6 banking days.
Ok, thank you for giving me some information !
I really don't know why you wait so long with replying to people (?)
If you take money orders from people you can expect them to be concerned if they don't hear anything from the company they're doing business with.
So why do you want all this bad advertising ?
And why do you have chat support if you don't reply to people ?
It seems that this forum is the only place you can finally get some answers.
You should really improve that if you want people to be your customers.
But thanks for the update. I appreciate that.
Cheers
February 14, 2014, 02:48:10 AM
How long does it approximately take for Bitcoin->Paymer ? I've been waiting for a few days and weekend is coming...
Order #49354
Hello, your order #49354 was completed on 2014-02-10 14:02:11 UTC. Order #49354
February 14, 2014, 02:45:24 AM
Hi everybody,
Just to give you an update:
Since my last post on February 9th I have NOT received any message, email, info or even a reply here in this forum from 24Change.
They really do not seem to care about there customers and I'm still down about 266 Euro.
Hello, we didnt even recieved your payment (Liqpay: status = failure). Please contact LiqPay.com for details and refund.Just to give you an update:
Since my last post on February 9th I have NOT received any message, email, info or even a reply here in this forum from 24Change.
They really do not seem to care about there customers and I'm still down about 266 Euro.
UPDATE FROM LIQPAY:
LiqPay confirmed that this is a technical error on their side. They will make new refund for you and money should come to your card in 6 banking days.
February 14, 2014, 02:40:30 AM
My order 49742 "BTC-e → Sberbank (RU)" not completed from friday 7.02.
Support not answer on email.
Hello, your order in process. Support not answer on email.
February 13, 2014, 02:12:11 AM
My order 49742 "BTC-e → Sberbank (RU)" not completed from friday 7.02.
Support not answer on email.
Support not answer on email.
February 12, 2014, 07:19:32 PM
Hi everybody,
Just to give you an update:
Since my last post on February 9th I have NOT received any message, email, info or even a reply here in this forum from 24Change.
They really do not seem to care about there customers and I'm still down about 266 Euro.
I was actually hoping that I might get a reply from them here at the forum, but apparently I'm not that lucky.
So again the resume for my order 47947:
- 28th of January: 297,44 EURO deducted from my creditcard (mastercard) for a payment to OKPay which never went through
- 31 of January: I get a refund of EU.34,47 on my creditcard
- 31st of January untill now: no response whatsoever on all my emails, chat messages to their support and even post here in this forum.
Even if I would still magically somehow get my money back this is absurd and not even remotely qualifiable as a legitimate business.
You cannot treat customers like this.
Cheers,
Ruben
Just to give you an update:
Since my last post on February 9th I have NOT received any message, email, info or even a reply here in this forum from 24Change.
They really do not seem to care about there customers and I'm still down about 266 Euro.
I was actually hoping that I might get a reply from them here at the forum, but apparently I'm not that lucky.
So again the resume for my order 47947:
- 28th of January: 297,44 EURO deducted from my creditcard (mastercard) for a payment to OKPay which never went through
- 31 of January: I get a refund of EU.34,47 on my creditcard
- 31st of January untill now: no response whatsoever on all my emails, chat messages to their support and even post here in this forum.
Even if I would still magically somehow get my money back this is absurd and not even remotely qualifiable as a legitimate business.
You cannot treat customers like this.
Cheers,
Ruben
February 09, 2014, 06:36:54 PM
I can relate to so many posting in this thread afraid that they won't receive their money. My best piece of advice is the following: 24change will make it right one way or another.
Their support staff is quite slow, but so is any major exchange since the threat of fraud to their business is such a real factor. They also have to ensure that the actions they make are recorded, verifiable, and supported by management. I also have to think that the language barrier between English speaking folk and their support staff may add a minor delay.
Do not stress about your order from them; it will only make the time you devote to such a purpose wasteful. After 17 days, they issued a new payment to me that remains in good standing. It was issued on the 3rd. I feel confident that all concerns people have are eventually handled in a professional manner from this exchange. If you have not received a response in some time, be persistent but do not try to threaten those who are trying to help you and remain courteous at all times.
Their support staff is quite slow, but so is any major exchange since the threat of fraud to their business is such a real factor. They also have to ensure that the actions they make are recorded, verifiable, and supported by management. I also have to think that the language barrier between English speaking folk and their support staff may add a minor delay.
Do not stress about your order from them; it will only make the time you devote to such a purpose wasteful. After 17 days, they issued a new payment to me that remains in good standing. It was issued on the 3rd. I feel confident that all concerns people have are eventually handled in a professional manner from this exchange. If you have not received a response in some time, be persistent but do not try to threaten those who are trying to help you and remain courteous at all times.
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