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Topic: 24change.com - Buy/Sell Bitcoin, Paymer, BTC-E code, PM, Okpay, Paypal, C-GOLD - page 6. (Read 41861 times)

newbie
Activity: 1
Merit: 0
What's the BS?

Order #48537
01 Feb, 05:03
BTC->Paymer
More 16 confirmation, but nothing done.
newbie
Activity: 29
Merit: 0
As was mentioned earlier, the payment was REVERSED and I require either a new payment to my PayPal, the equivalent in a wire transfer, or my bitcoin returned to me. I don't have my money from this exchange

I am a patient man but I've been without the funds that are deservedly mine since January 17th. I am incredulous that you and/or your support staff have not tended to this issue yet. Please get back with me ASAP.
newbie
Activity: 43
Merit: 0
Crap.. 5 days.. what method did you choose, Axia?

maybe they wont release the funds until BTC rise up again? DX is been 2 days and a half.. was told by the support it will be done yesterday but no funds arrived..

@24change

Order ID: #47739

if you wont release the funds because BTC rate is low.. you can send me back my btc.

Thanks


Edit:

Funds Received. Took a while but its ok. glad i received it.. XD
member
Activity: 84
Merit: 10
Sold my BTC to 24change yesterday. waiting for my paypal funds.. thanks

Edit :

2nd day and still no funds Sad

gl with that, waiting 5 days on Order #47457 and live chat only says it is being processed for days now.
newbie
Activity: 29
Merit: 0
Hello,
I would like a wire transfer, another PayPal payment, or my bitcoin returned to me. The payment has been reversed, as I stated earlier.
Thanks.
newbie
Activity: 43
Merit: 0
Sold my BTC to 24change yesterday. waiting for my paypal funds.. thanks

Edit :

2nd day and still no funds Sad
newbie
Activity: 29
Merit: 0
Well, they reversed the PayPal payment. What are we going to do now? Please get back with me ASAP.
newbie
Activity: 29
Merit: 0
I can't believe these PayPal people are still reviewing this transaction. Both the buyer and seller have provided all information that should be required, yet PayPal hasn't cleared the payment .

I amend my previous comment: 24change is a legitimate exchange that does very good work. PayPal is an obsolete mode of accepting payment from remotely "questionable" entities (i.e. Europe->USA transactions in this case). PayPal should not be used with anything to do with anything that may raise a red flag in their flawed payment review system. They are essentially borrowing my money while they complete an unnecessary "review".

Its quite frustrating; but, regardless, I was wrong to associate any frustration with 24change. It rests solely on PayPal's shoulders.
newbie
Activity: 43
Merit: 0
How long does it take to transfer from BTC > Paypal? i have already sent my btc yesterday and didnt received my funds until now..

Edit: Got my funds.. Thanks a lot.
full member
Activity: 123
Merit: 100
Is there any information I should provide PayPal regarding this issue? It says that it's awaiting seller's response and in this case I am the seller.
Don't refer on exchange, only say them the service was provided in full from your side and buyer hasn't questions about it so you don't know why it's happened.
newbie
Activity: 29
Merit: 0
quimpstar, We contacted Paypal and provided all info they needed. You should wait untill they unhold the money. It could take about 3 days. The money is legit but PayPal sometimes do such things.
I understand. I will be patient. Thank you for taking care of this.

Is there any information I should provide PayPal regarding this issue? It says that it's awaiting seller's response and in this case I am the seller.
full member
Activity: 123
Merit: 100
quimpstar, We contacted Paypal and provided all info they needed. You should wait untill they unhold the money. It could take about 3 days. The money is legit but PayPal sometimes do such things.
newbie
Activity: 29
Merit: 0
A PayPal payment I received on January 13th has been held since January 17th and I have opened a support ticket and spoken to the online messaging staff to no avail. I would recommend not doing any sort of PayPal exchange with this website, as there seems to be a high likelihood that PayPal will initiate a transaction review themselves without any initiation from 24change themselves, leaving you without the funds you deserve. Here is some photographic evidence of my issue.
http://i.imgur.com/YgE52uh.png
http://i.imgur.com/QKo8Wx3.png
http://i.imgur.com/rGcRgou.png
My Order number is 45916 and my ticket number is 1724. I would appreciate some sort of resolution (either my bitcoin returned or money that is rightfully mine).
EDIT: I have 3 other PayPal transactions with this exchange and there were no issues, however this is the first one which with I have had to contact the support team (who appears to be on vacation).
EDIT 2: I have received a response to my ticket with support and will reserve further response (and amend past) pending a solution.
newbie
Activity: 23
Merit: 0
now i need to know .. why they slow /// or maybe they don't have more cash to exchange ..
all i know they should respect ppl and reply . saying estimated time .
You talked with our support about your order via live chat twice. And this is not your first exchange with WU, you already know that transfer to WU can takes about 3 banking days.


yes true .. i've talked with support twice .. and the order was completed in the first day .. in 1st time ( exchange )

but 2nd time takes 3 days

the problem .. when i exchange .. i exchange in short time i need the order to be completed faster ... mean's don't have time to wait 3 days

thats all


anyway
order completed in 3 days
so no problelm

thank you for your service ..

but net time please .. try to process order faster ..

 Shocked
full member
Activity: 123
Merit: 100
now i need to know .. why they slow /// or maybe they don't have more cash to exchange ..
all i know they should respect ppl and reply . saying estimated time .
You talked with our support about your order via live chat twice. And this is not your first exchange with WU, you already know that transfer to WU can takes about 3 banking days.
full member
Activity: 123
Merit: 100
Order number : #46035
status still : Payment recieved
Order Placed on : 13 Jan, 07:15
and nothing has been changed from 3 day's and they said on webchat order will complete soon
the order BTC to WU ..
and they didn't even answer the opened tickets on their site or email's oe saying anything about estimated time .
Your order has been sent via WU couple hours ago. Information about WU transaction will be sent to your email soon.


newbie
Activity: 23
Merit: 0
again  Sad

i have placed new exchange order with 24change.com but don't know what's the problem with them

Order number : #46035

status still : Payment recieved

Order Placed on : 13 Jan, 07:15

and nothing has been changed from 3 day's and they said on webchat order will complete soon

the order BTC to WU ..

and they didn't even answer the opened tickets on their site or email's oe saying anything about estimated time .

http://i42.tinypic.com/30dccxy.png

now i need to know .. why they slow /// or maybe they don't have more cash to exchange ..
all i know they should respect ppl and reply . saying estimated time .
today is thursday and last day in western union in ma country .
so wu will close soon .

what should i do Huh

or if order will not complete .. you can refund back the coins . easly
and i will exchange from another exchanger ..

am waiting for reply
newbie
Activity: 23
Merit: 0
again  Sad

i have placed new exchange order with 24change.com but don't know what's the problem with them

Order number : #46035

status still : Payment recieved

Order Placed on : 13 Jan, 07:15

and nothing has been changed from 3 day's and they said on webchat order will complete soon

the order BTC to WU ..

and they didn't even answer the opened tickets on their site or email's oe saying anything about estimated time .

http://i42.tinypic.com/30dccxy.png

now i need to know .. why they slow /// or maybe they don't have more cash to exchange ..
all i know they should respect ppl and reply . saying estimated time .
today is thursday and last day in western union in ma country .
so wu will close soon .

what should i do Huh

am waiting for reply with completed my order
full member
Activity: 123
Merit: 100


Dear bitcoiners!

Our service 24change.com has refilled reserves of BTC-e  codes. 
Good time to start travel to the moon with litecoin and bitcoin on btc-e.com
All are welcome aboard!
full member
Activity: 123
Merit: 100
.......I am a bit concerned that there is no progress on my case, I know it can take 3 business day but at least the  indicator should move somewhere. And what does "expired" mean anyway and why it is that? order id: 44681.......

Hello. Your order #44681 not paid from your side. "Expired" means you can't pay for it again and you must  create new order if you need. If your card was charged you must ask liqpay.com support about a refund ( it's not on our side). If you have another trouble with paying or questions about our service - ask our support using ticket system at our website and describe your issue more exactly with all your actions. Thank you!
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