Topic: About Bestchange [again] (Read 4108 times)

And it never ceases to amaze me how this scammer on every corner repeats the same thing that livecoin is a serious service. Although in 2018 I was deceived, then blackmailed and eventually robbed, like many other users. Moreover, today they have deceived even more of their users who continued to use their exchange, thanks to the efforts of this scammer.

I'm responding here only as a Reference post for the neutral tag I'm going to give you for your feedback abuse. The Trust system is not supposed to be used to leave negative feedback for Merit you don't like:
You were already excluded from my trust list, and you're already excluded by many others too. Having fun leaving irrelevant feedback?

Let me quote your negative feedback:

I have only one question left: if you're so concerned with the Merit sent to this post, why didn't you paint Ratimov red? He Merited the same post. Does this have anything to do with the fact that Ratimov is the only one who left you positive feedback on DT?

Noticed the izooomrud's style? - crap and started using people on the forum as toilet paper for wiping. Typical scam behavior.

I never cease to be amazed at how willingly a lot of people are without investigation to start attacking a serious service that has been working for several years becase of the sake of the first person they meet.

suchmoon & LoyceV (aka Most Known Sig Wh), as usual, merited the scammer https://bitcointalksearch.org/topic/m.53657780 This is not the first time a merit has been treated irresponsibly, this gives credibility out of scammers' lies!

 

Thanks for the reply, JeromeTash.
We actually did make a separate thread, linked in the quoted message. It was made on a forum we thought was appropriate for the topic.
We left a reply in this thread, in which this case is mentioned, as a reminder that BestChange handled it right despite not even being involved, and all the suspicions and accusations towards BestChange were unwarranted.

I thought everything about the situation was resolved sometime back when I saw some members reverting the negative feedback they had left on bestchange. Since this thread was mostly about the reputation of Bestchange at that time, Maybe you guys can make a new thread concerning the current situation of your reputation and what you did to resolve the issue that led to your negative feedback.

Unfortunately, this situation is still causing us some unwarranted suspicion, and BestChange suffered some damage to their reputation as well. To help things clear up, we have addressed the case and its resolution in a topic on another forum dedicated to security in crypto.

On behalf of the entire ChangeHero team, we would like to thank BestChange for handling the outcry professionally and not giving in to unreasonable demands. We hope that our continuing partnership will help both our services to make a good name for ourselves.

I am changing my feedback from negative to neutral. I think it is probably the appropriate thing to do.

The primary reason for doing so are because there have been no accusations to my knowledge of BestChange scamming campaign participants but it does not mean the way they behaved by sitting on the sidelines watching while members got in to arguments and debates was a good thing.

Since the BestChange website has affiliate links they are responsible for ensuring they do not trade with shady exchanges for the sake of making affiliate commission at the detriment of innocent victims being scammed. I hope they continue to make lengthy checks before linking up with exchanges so users referred there can be safe from scams and selective scamming.

@YOSHIE

We did reply to your message, perhaps it slipped your attention, here’s the quote



To correct, it should be "Half of this list are exchanges", not "exchangers".

You say: “I think that this bestchange company is not careful in accepting fraudulent site registrations”

On the contrary, we are very cautious when adding new exchangers, adding only those who have been working over 6+months, have built up good and reliable reputation on the Internet. Users can leave reviews about exchangers, and we make sure these are authentic reviews. But it should be understood, even given the thorough check and continued good work, nobody and nothing can guarantee that it will not scam users one day.
We work hard to protect the interests of our users, checking the exchanger, interfering in problematic cases. If an exchanger has 3 negative reviews or more, it is automatically switched off from our website. Given the popularity of our platform, exchangers are sensitive to negative feedback and do their best to solve an issue. In some problematic situations we can switch the exchanger off from our monitor until the issue is solved, this is also a very effective measure. And of course, if an exchanger turns out to be a scam, we will never switch it back.

Firstly, we would like to express our sincere gratitude for everyone who has been supporting us in this and other topics about our reputation, finding the time to deep-dive into the situation, voice their opinion and not let go, bumping this topic up. We really appreciate it. Also, we would like to thank those who analyzed the facts and changed/withdrew their negative feedback.

Originally there were 2 lines of accusations against us: not using escrow and the situation with SergeyMalar.
We have been paying for our advertising campaign for 2 months already, regularly and on time. We pay even in cases when, according to our rules, we could not pay (when users violate our rules in a number of cases). In our opinion, we have proven our integrity and trustworthiness.

The second line of accusation, the situation with SergeyMalar, was very eyebrow-raising to us. The user did not use our service when he found ChangeHero exchanger, he found them on Monero official site. But nobody here was blaming Monero or writing into their trust, everybody was blaming us. Although we had nothing to do with the exchange of this 21 000 USDT. We anyway helped SergeyMalar return his money. And as it turns out, ChangeHero did not freeze his funds on a whim, the guy turns out to be dodgy. Here’s the link: https://bitcointalksearch.org/topic/rexicc-6000-5230166
(Summarized translation: Another exchanger, not listed with us, got the funds received from the user lovemoney2463 blocked by an exchange, and asked him to do the KYC procedure. The exchanger found out that lovemoney2463 is an alt of SergeyMalar, trying to launder the same questionable funds, moreover, he tried to bypass KYC by using another person, an 18-year-old guy, to pass it for him).
So, in this situation, we got double-accused unfairly. But some forum users, despite many objective data, still look at us as a scammer. This is really surprising for us.

Just trying to understand the SergeyMalar case. Did the exchangers show some findings as to why his accounts were getting blocked.
Because it can't be a coincidence.

At first, Sergey Malar accused the Bestchange platform and the Changehero exchange which holded his funds during three months because this user couldn't successfully pass the AML/KYC procedure.

Later, apparently the same person tried to pass the KYC on the Rexi.cc exchange with different passport data, but he failed and then he created a new Bitcointalk account lovemoney2463 to make another accusation.

Comment from the Rexi.cc manager in Russian:


Connected addresses:
0x975f422840ed3729a5b95a60e454e0826b719f4a (Sergey Malar)
0x4e6ff059f96aa47ac2a2743d7b67e151c0cbc7e1 (lovemoney2463)
https://etherscan.io/address/0xecbb6a1f09ff3cdecd340158de5fb5080ce08876#tokentxns

Yah each member will have his own opinion in this matter. But I think everyone should agree on an feedback to implement it consistently. Because sometimes people's subjective judgments aren't really as accurate as everyone's overall feedback. I ask you to agree on a common opinion to change feedback or keep

in this case there is no answer from the bestchange, regarding the site.

---

In this case I took a few conclusions about the bestchange exchange site, they have been doing good things, even though in the past there was an exchange site on which was registered at a bestchange company committing fraud.
So I drew one conclusion to change neutral beliefs.

If I observe in a healthy manner that the bestchange site is a company that serves several other exchange sites, as you quoted above. The one who committed the scam was the site listed at the bestchange company, that's a mistake, for bestchange companies by accepting fraudulent exchange sites like (changehero-exchangers) etc. (thus swallowing victims).

I think that this bestchange company is not careful in accepting fraudulent site registrations, This is where I draw one conclusion: The reputation of a bestchange company is bad and is accused of being deceptive, because it is done by several exchange sites in it.

I can only suggest to bestchange companies not to accept exchange sites that are involved in fraud to register at a bestchange company.
Because all this time that ruined the reputation of bestchange is that site that is cheating people's money.

The most dangerous effect going forward again is, if the above site still makes an exchange and wants to cheat again on its customers, the bestchange company will automatically be accused again of fraud, because they are registered with the bestchange company, People don't care about other sites, who is responsible for exchanges or holding companies, that's what's being attacked.

---

So, in the case of bestchange, I think the company (bestchange) has proven and corrected its gloomy reputation, so far what has been accused.

However, the members here have their own judgments in drawing conclusions about the best change, I personally only for the moment think positive things.

It turns out that SergeyMalar is not fair so it seems that at least some of negative ratings to Best_Change must be either rewritten or removed completely.

https://bitcointalksearch.org/topic/rexicc-6000-5230166

He was locked again by another exchanger and wrote a report from alt account. This really suspicious.

I'm going to tag SergeyMalar as well as his alt account, this post will be used as reference.

each case is specific to itself. You can expect from someone to tag another account because they are similar like something other. If you have enough proof, you need to open scam accusation and post all evidence which you can find then leave the others to evaluate is it scam or not.

@JollyGood
I used to trust your feedback, you are one of the good bud here.

In bestchange case, it seems some of the users have very much headache which force me think you have personal vendetta with bestchange.

Did any of you so far have tagged the account monero?

If you (@JollyGood) believe Bestchange is promoting scam and they are neg tag worthy, I would request you to do the same to the guy who created the ANN thread for Monero and other dev of Monero if they have account here. Because you believe Bestchange promote scam, so they are scammer. Monero official website promote Bestchange, so Monero too is scammer. If you have ball, then do fair to everyone. I see no topic or mention of Monero website here while the guy claimed to be scammed have said that Monero official website has listed Bestchange and that's true.
Please tag Monero too or remove tag from Bestchange. Don't be the same as the old DT type (double standard). Be fair to everyone.

@YOSHIE

Did you ever get a reply from them addressing your concerns?

Not sure if i missed anything, how is the accused exchanger Rexi.cc connceted to Bestchange? Because i have checked their listed of exchangers on bestchange and i don't see rexi.cc on it

Instead, Rexi.cc is listed on Bestexchangers.ru which i believe it a totally different plat form from bestchange.com

I am also concerned that after the issues were solved, Members removed or changed negative trust to neutral but a few did not remove the support they had placed for the flag created against bestchange which i believe should also be put into consideration since Newbie/guest flags affect their Reputation as well.

It always can be risky if you let the interpretation to google translate. a small misunderstanding can go the wrong way.
I understand Russian a little bit, but it's hard for me to read 2 pages (40-50 posts). If there is anything new except already know $21k case, then we don't need to go there.
I see now, none of the flags was not active on @Best_Change account and as I said earlier they need to be patient and everything will be fine.

Also, I'm just leaving feedback to them just to pay attention that is his problem already solved even if BestChange is the only third part in this case.

I had already started a topic about the same issue when i notice that this thread isn't updated anymore despite it's used as a reference for many negative feedbacks received by the bestchange profile. Maybe it's better to update the other thread as it recently received more opinions after the case subject of accusation has been resolved.
Link to thread: Need more opinions about bestchange feedbacks.