Topic: Advcash | a new "anonymous" bitcoin debit card [EUR & USD] - page 69. (Read 177973 times)

Different time zone, maybe when you give them a call, nobody is there to pick the phone up
Or maybe someone else is currently talking to the customer service
I've been using this and so far so good
Can you try to create ticket?
I think creating ticket is faster than waiting for them to pickup the phone
Also this is a stupid question:
You do try to use the card on ATM machine and shops with Mastercard logo on it right ?

Is it possible to order 2 plastic cards? One in USD and the other in EUR?

Thank you!

And you forget to answer this questions: the question is WHY

I try to call your (Service) number... just ringing and Mailbox

I try to contact via skype ... nobody online.

Can you please tell my

1- why never somebody go on the phone?  Customer Hotline. +501 223 73 32 From 11:00 to 20:00 GMT

I Creat a ticket and u send me this answer:

Hello,

Thank you for contacting us back. We are sorry for the inconvenience. Your profile is fully verified in our system, but the verification is still processing at our card vendor side. It is different system that operates cards. Because of it you have limits on your card :

total cumulative lifetime card funding/transaction limit: €2,500

Card funding
- max one-time funding: €500
- max daily funding: €500
- funding transactions per day: 2

Purchases
- transactions per day: no limit
- max daily spending: €1,000
- max total transactions: €2,500
- total card transactions: no limit

ATM withdrawals
- total withdrawal amount: €1,000
- max ATM transactions per day: 5
- max one-time withdrawal: €200
- total withdrawals per day: €400

Once your verification is completed, your limits will be raised.

Sincerely,
Elena Advanced
Advanced Cash Ltd
Customer Support Service Engineer


I send u my verification things 1 month ago and the card vendor dont see it?

But interesting is:  Card funding
- max one-time funding: €500
- max daily funding: €500
- funding transactions per day: 2


AND WHY IT WAS POSSIBLE YESTERDAY TO PUT 2500 EURO ON MY CARD?? AND NO I CANT WITHDRAW THE MONEY BACK TO THE WALLET THERE COMES A TRANSACTION ERROR.

Im copying this i wrote in another thread when support seems active here.

"Advcash:
They seems good from the start and uploading verification docs was easy and 2Hrs later i stod as "Verified". I then tried to load my plastic card but it didnt work.. Apperently i only got verified on their website and not at the bank so i only have the unverified limits.
Asked how long it can take for the bank to verify and was told around 3days but up to a week because high pressure so i waited, waited some more and after 1,5 weeks i asked again with the respons that one more inqury had been sent to the bank and told to wait 2-3 working days. I´ll waited 4 days and asked again but only same awnser back "one more inqury had been sent to the bank and told to wait 2-3 working days". After waiting 1 more week i asked if they can do something more to get me some info on how long waitingtime or at the best, solve the problem but i was told "Unfortunately, sometimes our card vendor experiences some delay in processing such requests."  NO SHIT? Is it gonna take one more month? A year? Customer support can do much better in my opinion and feels worthless to me and to get me verified.

It has now gone almost 2 month or over 30 WORKING days and still not verified even if advcash site says so from early beginning. Im not counting with good service and help to fix it but if they prove me wrong its ok with me
So, i do NOT recommend advcash.com at all, weak service and deadly slow"

It was 3 weeks ago i wrote that and no progress yet.

First thing you should do is create a ticket, this is how technical issues are resolved, not on the phone, not on Skype. You should be able to move the funds back to the wallet by clicking the card and choosing Withdrawal in the popup. There also are no known problems with the card platform that could prevent your card from working in ATMs and shops, I have used mine several times over the past few days without any problems. We will be glad to assist you with any issues that you may have in the ticket that you create with details on this.

After some time of testing i can highly recommend this card. Legit service and works very well!

I just saw a thread on paypal community people have the same issue with neteller, skrill...etc
To change the default card currency from gbp to eur we just need to contact paypal support and they'll do it manually.

Problem solved.

I am using advcash from past few months.i like the virtual master card offer which cost only $1.its safe and secure,easy to use and reload with low fees

It can easily be our card, you just need to check the conversion options when making the payment. Sometimes PayPal assumes card's currency based on its country of issue, which is obviously not exactly correct in this case. There's a link called Other conversion options or something like that on the payment page.

Hello,
I just bought a 318€ object on ebay with eur vcc through paypal, it cost me 342€ in total, that's a lot.
Does someone know a bitcoin virtual card that does not use a Gibraltar GBP card provider so when i pay it does not go through gbp ?
Thanks

www.advcash.com does not need to be HTTPS-enabled. It's a promo site with basic information about our services. As soon as we are speaking about logging into your account, i.e. everything that happens on wallet.advcash.com, it becomes HTTPS-enabled.

We do not have Bitcoin wallets and it does not say anywhere we do. I do suggest you should sign up first. But not because of the fees. They are all on www.advcash.com. Once you sign up, you will see that we have USD, EUR, GBP, and RUB wallets, and Bitcoin is a funding and withdrawal method for any of those, but it's not a separate wallet currency. So you can't have 1 Bitcoin in an ADVCash wallet, it just does not work this way.

Advanced Cash has never been a one man show.

I mean, if I visit this page, for example: http://advcash.com/en/fees/ it does not become automatically HTTPS, like modern web pages are supposed to do. It's a minor thing, but it's free to do it, just letting you know. These little things help to build trust in a, supposedly professional operation.


Maybe we misunderstand each other. Let's say I have 1 bitcoin in my AdvCAsh wallet. How much bitcoins can I withdraw to another wallet, no conversion involved? Your bitcoin network fee is not visible for visitors of your  web site. Do you suggest that I should sign up first, to see your fee schedule? It's not how it's supposed to work with financial services, rather, the other way around.

Separately: is AdvCash a "one man show" yet? Nothing wrong with that, though, just curious.

It is HTTPS by default - https://wallet.advcash.com/

I'm not sure what you mean by network fees. All Bitcoin transactions are made using our internal exchange rate with no extra fees. On the Bitcoin withdrawal page, you see exactly how much BTC you get for this or that withdrawal amount.

http://advcash.com/en/fees/

WITHDRAW FUNDS
Bitcoin internal - exchange rate

The network fees for withdrawing bitcoin from your account is not quite clear, not clear at all.

PS. Why your site is not HTTPS by default?

I hold their usd vcc and paypal verification charges showed up instantly under 'card transactions'.

As per PP deposits - shame. I could really use something akin to payoneer option, since I'm already verified with advcash.

We do not know if it is possible to verity your PayPal account with our card. This is a PayPal question actually, not an Advanced Cash question. We do not restrict card usage in any way, so there are no obstacles to that from our side. If there's enough funds on the card for any particular transaction, there will be no reasons for it to not go through as far as Advanced Cash is concerned. Everything else is up to the merchant and depends on the policies applied to your account.

As for PayPal deposits, I do not have any updates on them so far, unfortunately.

+1
Another question : is possible to verify paypal account with your vcc?

It's been months since you mentioned thinking about implementing paypal deposits. So, are you still planning on doing it or is it ruled out as non-viable?

Gotcha. Thanks!