Topic: all4btc.com - buy all amazon products with bitcoins - page 6. (Read 21119 times)

I have paid for 2 jackets from ebay using your service (via chrome extension) and did not receive the jackets. I contacted the ebay sellers and asked if they could check to see if it has been shipped.

the reply from one was


the second jacket I ordered got back in touch and after a lengthy discussion and lots of searching replied with

I have sent a number of emails to your support email address and have yet to receive a reply.

[edit - update 13th Febuary 2014] a hdd reader I had paid for earlier that I had received a scan/image of a confirmation sheet has also not been delivered. Upon contact with the ebay seller and a lengthy discussion.

[edit - update 16th Febuary 2014] hdd reader arrived last night and I also recieved a reply on twitter from BitcoinsBerlin

There is only one positive rating there... No negative. Thoose who have had issues, should add some trust.

Click the Trust: link in the OP's info panel... https://bitcointalk.org/index.php?action=trust;u=106182

Final update: after asking bitpay to (again) lean on all4btc, they finally coughed up the balance. No e-mail, no apology, no excuses -- nothing. It took nearly 2 months for them to refund me money, and they never even explained why they were unable to fulfill my order. Amateurs.

If any of you are looking for electronics we would love to treat you better.

We can even respond to emails in less than two weeks

Update: I contacted BitPay after being ignored or brushed off, or whatever you want to call it. They offered to reach out through their compliance department, and this morning there was a refund waiting in my wallet. No wait, a partial refund. They kept 0.0693 BTC, about $69 USD at today's exchange rate. Unfuckingbelievable. I'm glad some people are having success with this company, but based on the abysmal level of service I've received from all4btc, I cannot recommend them to anyone. STAY AWAY. There are lots of other competitors, and they can't ALL be this bad.

My quicky review of all4btc: pretty sure they're not a scam. I got a 560 Ti for my computer (what else would it be for?) and within like 6 hours I got an Ebay order email. I shall update this post when/if I get the card!

After more than 30 days, I still have not received my item. The last correspondence I got was two weeks ago and gave no explanation, just:

>Hallo,
>
>it will be processed tomorrow again. Or we will refund you.
>
>regards

They have not responded to my e-mails and have not issued a refund. I've contacted BitPay also.

DO NOT ORDER FROM THESE GUYS.

We normally wouldn't post in a thread like this but we believe that the ability to buy more stuff with BTC is one of the major keys to Bitcoin's continued success, and considering all the issues being experienced here, it's only right to make you all aware of our proxy payment/purchasing service at Coinsfer.com. We just launched a number of new "2.0" services with a new thread. We've had a number of clients since launching in December and they have been very happy with the service received. Feel free to post in the thread, PM me, or contact via the website with any questions.

My orders started to move. I guess it was just a holiday period.
Sometimes these guys may be slow and erratic, but definitely not scammers.

So, Jan 14th and finally this issue has been resolved for me.  I contacted everyone I could think of including sending an email to every single email address I could find for Bitcoins Berlin.  I even contacted BitPay and FYI folks, they have a compliance department that does take an active interest in merchants that treat their customers so badly.  BitPay can't control a merchant for you or deal with trivial disputes but if a merchant is simply not communicating with you, it may be worth talking to BitPay.

Now, I initially received a partial refund that didn't correspond with the amounts I sent for the orders even though the price of Bitcoin had gone DOWN from when I had ordered the items I ordered; so that didn't make a whole lot of sense.  On Jan' 10th, I was offered a refund for one of the two orders.  I was asked for a Bitcoin address to send refunds for two orders.  I was later asked for my bank details but pretty much ignored that seeing as I had been promised Bitcoin.  One refund was correct and the second, for some inexplicable reason was 0.12 BTC out of a total 0.2248 I had sent them.  I requested the remaining 0.1048 on Jan 11th and for what reason, I have no idea, had to wait until today (the 14th) to get the remainder owed to me.

In fact, when I emailed them most recently to ask them about the remaining 0.1048 BTC, the response I got...verbatim, was "tomorrow!"

Seriously, just the one word with the exclamation point.  I'm the one that's been left in the lurch for over a month and they get pissy that I'm asking where the remainder of my promised refund is?

So, the good news here is that everything was resolved.  I was given my BTC back for orders I did not receive and I actually did end up receiving a lot of merchandise without any trouble.  That said, I won't ever use all4btc again and will even be leery of any project associated with Bitcoins Berlin.  It seems that they have terrible resource management and have no idea how to deal with growth.  This experience actually really worries me in respect to Bitoin focused startups in Berlin.  If they go to the Bitcoins Berlin incubator, will the projects become as bad as their own project, all4btc?

The orders I was refunded for, I sent through BitSumo.  Service was quick, responsive and informative.  I got tracking information as soon as it was available and there were no silly complications.

I have been trying to contact them for days now and not heard anything from them at all.

I have been emailing and phoning them every day during there business hours and have never yet had a reply or even had anyone answer the phone. It is becoming a joke and i regret ordering from them. If they do not get back to me soon I will be looking at options to recover my BTC back from them.

DO NOT ORDER FROM THESE EVER

Well, they finally got back to me after I sent them email after email after email and contacted BitPay to see if there was anything they could do.  Turns out BitPay has a compliance dept' that says they'll look into it so that's happening.

So they are going to refund the one order because they weren't able to complete it.  It took them a month and a week to tell me that one of the orders just didn't take.  WOW!  Anyhow, gave them an address to refund BTC to 14.5 hours ago and nothing showing up yet.

No word on the other order.  Still slamming my head against the wall on that one.

Sad to read so many problems, I used them a few times last year without problem 

Guys dont fall for them. Made 1btc order in november when btc was 1k. Took 1-2 weeks just to get them to say it was shipped. It's January and I still didnt receive anything. They will send you pretty pictures at some point photoshopped with your name as if the product was shipped. You will wait for nothing, don't fall for it.

Well add me to the list of folks who can't get a response out of them.  I have two orders that I can't seem to get any action on.  One I suspect they simply screwed up and ordered one item for me when I specified that they should order 2.  The other one...no earthly idea what's going on because no one will get back to me.

First order should have arrived with two of the item but only one was shipped.  Second order...who the hell knows.

https://all4btc.com/invoice?id=RtLoHoSiDRULwFnZy9pSuN

https://all4btc.com/invoice?id=16AAZsWnpmPEzqWyyM8zSv

I've sent emails, left a voicemail message and I'm nearing the end of my rope on this.  It's been over three weeks since I've ordered these things on behalf of a small company and I'm totally in the dark.

A lot of other stuff was ordered and plenty of money was spent at all4btc.  I was absolutely ready to expect that there may have been a mistake or two given the busy holiday season and the language barrier that existed but this is beyond ridiculous.  This mistake or two should have been met with quick and meaningful communication but the BEST I've gotten so far is a response on Dec' 22nd saying that they remember the second order being processed but they'll look into it...after that, nadda.

Kind of a major piss off.  So, I'll be using BitSumo now if I need a go-between for purchases.  Much more responsive and helpful.

I wouldn't say it's a scam yet, I think they are simply overloaded with orders during December. There are several BTC's of mine pending there for a few weeks, I'm giving these guys some more time.
I think they are doing great service for community, just the system might be a bit uprepared for such demand and customer service. So far I was very happy with my successful orders, and I believe they will push up soon.

It has now been almost two weeks, and they have not responded again. I've sent them several emails, including one with an amazon link for the same product. At this point I'm pretty sure I've been scammed out of BTC3.

Not great etiquette but... you guys could just go to giftcardbtc.com and get giftcards and buy whatever you want yourselves  they probably have better rates, but getting giftcards would completely reduce the friction of the process...

They finally responded four days later, asking for the invoice, and after another day, claimed that:


It has now been a week. I've messaged them again, with no response for three days. Not professional, guys.