Just wanted to update - after talking with Amagi about my order, we found out one of the coins was out of stock. Changed it for another coin and my whole order shipped immediately and arrived a couple days later. While I would have loved to had been informed when an in-stock coin I ordered went out-of-stock and held up my order, I have to say Amagi customer service is top notch.
I would have no hesitation ordering from this company again. Gorgeous products, fast shipping, and competitive prices. Thanks Amagi!
Thank you for the great feedback! It was a pleasure working with you.
Any chance you amagi guys open a shipping department somehwere in europe?
Cause you currently only operate from the USA, right?
Not at this time. Never know what may happen in the future. We do ship to Europe from the US.
I'm sorry to hear FedEx isn't reading the customs form correctly. You may want to clarify with them that corresponding harmonized code on the commercial invoice is for .999 fine silver. FedEx knows this.
Great, thanks for the tip. I talked to several FedEx people on the phone yesterday, none of whom seemed to know which side was up, so I'm waiting for a callback on Monday. Will let you know how it turns out!
Customs charges reversed, thanks again
I'm so happy to hear everything worked out!
Another fantastic experience with Amagi. You guys are the best.
Thank you!
I would just like to give a quick shout out to amagi. I had recently had a house fire and needed to change my shipping address while my order was processing. To my surprise 2 packages showed up today, one containg my order. And the other was a delicious box of salted honey caramel with a note that said sorry about your house fire, hope these will sweeten your day. They did, thank you amagi. Nice company. I had had some shipping problems with them in the past but forgive and forget I think they are improving a lot as a company.
Thank you very much for letting us know about your experience. I'm glad the caramels helped brighten your day. Please let us know if we can help with anything.
the other was a delicious box of salted honey caramel with a note that said sorry about your house fire, hope these will sweeten your day. They did, thank you amagi.
I'd bet those were from
Stateless Sweets. The proprietor works for Amagi now, and yes her stuff is fantastic. I've bought some of her
Orange Dark Chocolate with Shire Silver, and it is great with some morning coffee, just put one in your mouth - don't chew - and let the warm coffee melt it into delicious decadence!
Yes, it was Stateless Sweets indeed!
