[ANN] ANX: Your Ultimate Crypto Trading Platform - page 16.

bahamapascal

hero member

Activity: 695

Merit: 500

Hi, yes I do have a question Wink

I used to be able to see the Balance and the Transactions of My Card on the anxbtc Website, but that has been disabeld for quite some time now. I was told that it will be re-enabeld soon, with support for the ANX Premium Card aswelll....but thats already 2-3 weeks back I belive.

Any Idea when it will be up and working again?

Thanks!

Edit: I now have the Anx Premium Debit Card. My old Anx Card had the Name "ANX" as card owner name....on my new Card I don't have any Name printed. When I use it for online shopping, which Name would I use? Again "ANX", even though its not printed on the Card?

monbux

legendary

Activity: 1736

Merit: 1029

If you have any questions regarding the ANX family, please ask here or send byt411 or me a a PM!

monbux

legendary

Activity: 1736

Merit: 1029

Quote from: Serpens66 on November 29, 2014, 08:14:58 AM

Quote from: monbux on November 28, 2014, 06:49:54 PM

Serpens66, I believe that you should have the answer to your questions now... *wink*

? where do I find the answer of which question? (1. when will SEPA back at ANX. 2. Will justcoin support SEPA?)

I've sent you a pm regarding your question.

Serpens66

legendary

Activity: 2926

Merit: 1131

Quote from: monbux on November 28, 2014, 06:49:54 PM

Serpens66, I believe that you should have the answer to your questions now... *wink*

? where do I find the answer of which question? (1. when will SEPA back at ANX. 2. Will justcoin support SEPA?)

monbux

legendary

Activity: 1736

Merit: 1029

Serpens66, I believe that you should have the answer to your questions now... *wink*

monbux

legendary

Activity: 1736

Merit: 1029

Still here, the ANX family is growing bigger by the day! Join us today!

monbux

legendary

Activity: 1736

Merit: 1029

Quote from: Serpens66 on November 23, 2014, 09:20:42 AM

Quote from: byt411 on November 22, 2014, 09:22:01 PM

I think we have, but I'm not sure. I'll ask anyway.
My guess is that they now only work with kraken, since they are building another bank together.

Yes that could be true, but on the other hand, they also work together with bitcoin.de... but I don't know any details of their contracts.

Hi serpens66, we've forwarded your questions and suggestions to our team - stay tuned... Wink

byt411

hero member

Activity: 798

Merit: 1000

Quote from: Serpens66 on November 23, 2014, 09:20:42 AM

Quote from: byt411 on November 22, 2014, 09:22:01 PM

I think we have, but I'm not sure. I'll ask anyway.
My guess is that they now only work with kraken, since they are building another bank together.

Yes that could be true, but on the other hand, they also work together with bitcoin.de... but I don't know any details of their contracts.

Anyway, Serpens, thanks for your suggestion. We will take that into account, and see what we can do.

Serpens66

legendary

Activity: 2926

Merit: 1131

Quote from: byt411 on November 22, 2014, 09:22:01 PM

I think we have, but I'm not sure. I'll ask anyway.
My guess is that they now only work with kraken, since they are building another bank together.

Yes that could be true, but on the other hand, they also work together with bitcoin.de... but I don't know any details of their contracts.

byt411

hero member

Activity: 798

Merit: 1000

Quote from: Serpens66 on November 22, 2014, 07:40:24 PM

Quote from: byt411 on November 22, 2014, 11:37:14 AM

Hi Serpens66,
I'm sorry about that, but SEPA is probably going to be disabled for a long period of time, since we cannot find adequate banking partners.

thanks for the answers both of you.

Did you asked the german Fidor Bank (the banking partner from Kraken.com)? I guess they have alot of inquiries, but they do work with bitcoin exchanges, so it would be worth a try.

I think we have, but I'm not sure. I'll ask anyway.
My guess is that they now only work with kraken, since they are building another bank together.

Serpens66

legendary

Activity: 2926

Merit: 1131

Quote from: byt411 on November 22, 2014, 11:37:14 AM

Hi Serpens66,
I'm sorry about that, but SEPA is probably going to be disabled for a long period of time, since we cannot find adequate banking partners.

thanks for the answers both of you.

Did you asked the german Fidor Bank (the banking partner from Kraken.com)? I guess they have alot of inquiries, but they do work with bitcoin exchanges, so it would be worth a try.

byt411

hero member

Activity: 798

Merit: 1000

Quote from: Serpens66 on November 22, 2014, 07:31:59 AM

when do you start accepting SEPA again? I can't use your exchange since September and you said it would be just for some days.

Also:
You bought the exchange "justcoin". Will there be a SEPA deposit method? I guees no, because you have no SEPA bank and justcoin closed because of that.

Hi Serpens66,
I'm sorry about that, but SEPA is probably going to be disabled for a long period of time, since we cannot find adequate banking partners. However, I am not sure about Justcoin, but probably not, since it had to close due to Norwegian Bank problems.
TL;DR: Probably no SEPA. Sorry for the inconvenience.

monbux

legendary

Activity: 1736

Merit: 1029

Quote from: Serpens66 on November 22, 2014, 07:31:59 AM

when do you start accepting SEPA again? I can't use your exchange since September and you said it would be just for some days.

Also:
You bought the exchange "justcoin". Will there be a SEPA deposit method? I guees no, because you have no SEPA bank and justcoin closed because of that.

Hello Serpens66!

I'm not quite sure of this actually, as for I've just recently joined the team and this like something that happened months ago? Nevertheless, I'll ask and get back to you ASAP with an answer. Just please note that the justcoin exchange that was recently bought is registered under the ANX family I believe, so if there is no SEPA deposits allowed on the ANX exchange, then probably not on the justcoin exchange either. I'm sure the finance team is working hard to bring new deposit and withdraw methods on the table to make it more convenient for its users! But like I said before, I'll try to get an answer to you ASAP.

Serpens66

legendary

Activity: 2926

Merit: 1131

when do you start accepting SEPA again? I can't use your exchange since September and you said it would be just for some days.

Also:
You bought the exchange "justcoin". Will there be a SEPA deposit method? I guees no, because you have no SEPA bank and justcoin closed because of that.

monbux

legendary

Activity: 1736

Merit: 1029

Quote from: byt411 on November 13, 2014, 12:47:21 PM

Quote from: Chester3 on November 13, 2014, 10:39:02 AM

Quote from: monbux on November 13, 2014, 09:25:26 AM

Quote from: Chester3 on November 13, 2014, 05:27:16 AM

Quote from: monbux on November 12, 2014, 06:40:01 PM

Quote from: Chester3 on November 12, 2014, 06:03:58 PM

Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly? We're you trying to buy/sell or deposit/withdraw? I'm new to this but I'll try to help you as best as I can.

Hello Monbux,

Sorry for the delay in my response. I configured the subscription to this thread but I did not get a notification.

That 4.08% mark-up I am referring to is shown when trying to buy Bitcoins in HKD currency. For example, I input 20.000 HKD, and the platform was giving me Bitcoins valued at 19100 HKD, which is a pretty hefty fee if you ask me. For USD the spread is much narrower. Is there a way to get that spread reduced in HKD?

Thanks

Hi Chester, it may be because that the value of HKD is much lower than the value of USD. I'll ask and get back to you asap.

Hello monbux,

Thanks for your reply. The value of a currency does not have anything to do with it - I think it is more about liquidity and/or competitors. If I purchase 20.000 HKD, I should get nearly 20.000 HKD value in Bitcoins, and the conversion rate HKD/USD does not matter. Moreover the HKD value is pegged to the USD value, so there is no volatility (ie http://www.xe.com/currencycharts/?from=HKD&to=USD&view=1M).

I think it is just a higher mark-up due to virtually no competition in HKD exchanges, but it would be great if they could clarify it.

Have a great day

As far as I know, if you are using the ANXBTC platform, your request is paired with the cheapest sell order in HKD on our platform. Sellers may place orders that are above market price, and so that order will be suggested to you.
If you don't want that, I suggest using the ANXPRO platform, where you can set your desired buy price as a "Limit Order". If you are unsure on how to do so, please ask.

byt411 is correct, and note that there is a "Maker/Taker Fee Model" in place. You were probably trading as a "market order", which only guarantees automatic purchase, but might not get it for the price you want. Chester, I believe what you say is correct as well.

byt411

hero member

Activity: 798

Merit: 1000

Quote from: Chester3 on November 13, 2014, 10:39:02 AM

Quote from: monbux on November 13, 2014, 09:25:26 AM

Quote from: Chester3 on November 13, 2014, 05:27:16 AM

Quote from: monbux on November 12, 2014, 06:40:01 PM

Quote from: Chester3 on November 12, 2014, 06:03:58 PM

Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly? We're you trying to buy/sell or deposit/withdraw? I'm new to this but I'll try to help you as best as I can.

Hello Monbux,

Sorry for the delay in my response. I configured the subscription to this thread but I did not get a notification.

That 4.08% mark-up I am referring to is shown when trying to buy Bitcoins in HKD currency. For example, I input 20.000 HKD, and the platform was giving me Bitcoins valued at 19100 HKD, which is a pretty hefty fee if you ask me. For USD the spread is much narrower. Is there a way to get that spread reduced in HKD?

Thanks

Hi Chester, it may be because that the value of HKD is much lower than the value of USD. I'll ask and get back to you asap.

Hello monbux,

Thanks for your reply. The value of a currency does not have anything to do with it - I think it is more about liquidity and/or competitors. If I purchase 20.000 HKD, I should get nearly 20.000 HKD value in Bitcoins, and the conversion rate HKD/USD does not matter. Moreover the HKD value is pegged to the USD value, so there is no volatility (ie http://www.xe.com/currencycharts/?from=HKD&to=USD&view=1M).

I think it is just a higher mark-up due to virtually no competition in HKD exchanges, but it would be great if they could clarify it.

Have a great day

As far as I know, if you are using the ANXBTC platform, your request is paired with the cheapest sell order in HKD on our platform. Sellers may place orders that are above market price, and so that order will be suggested to you.
If you don't want that, I suggest using the ANXPRO platform, where you can set your desired buy price as a "Limit Order". If you are unsure on how to do so, please ask.

Chester3

newbie

Activity: 4

Merit: 0

Quote from: monbux on November 13, 2014, 09:25:26 AM

Quote from: Chester3 on November 13, 2014, 05:27:16 AM

Quote from: monbux on November 12, 2014, 06:40:01 PM

Quote from: Chester3 on November 12, 2014, 06:03:58 PM

Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly? We're you trying to buy/sell or deposit/withdraw? I'm new to this but I'll try to help you as best as I can.

Hello Monbux,

Sorry for the delay in my response. I configured the subscription to this thread but I did not get a notification.

That 4.08% mark-up I am referring to is shown when trying to buy Bitcoins in HKD currency. For example, I input 20.000 HKD, and the platform was giving me Bitcoins valued at 19100 HKD, which is a pretty hefty fee if you ask me. For USD the spread is much narrower. Is there a way to get that spread reduced in HKD?

Thanks

Hi Chester, it may be because that the value of HKD is much lower than the value of USD. I'll ask and get back to you asap.

Hello monbux,

Thanks for your reply. The value of a currency does not have anything to do with it - I think it is more about liquidity and/or competitors. If I purchase 20.000 HKD, I should get nearly 20.000 HKD value in Bitcoins, and the conversion rate HKD/USD does not matter. Moreover the HKD value is pegged to the USD value, so there is no volatility (ie http://www.xe.com/currencycharts/?from=HKD&to=USD&view=1M).

I think it is just a higher mark-up due to virtually no competition in HKD exchanges, but it would be great if they could clarify it.

Have a great day

monbux

legendary

Activity: 1736

Merit: 1029

Quote from: Chester3 on November 13, 2014, 05:27:16 AM

Quote from: monbux on November 12, 2014, 06:40:01 PM

Quote from: Chester3 on November 12, 2014, 06:03:58 PM

Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly? We're you trying to buy/sell or deposit/withdraw? I'm new to this but I'll try to help you as best as I can.

Hello Monbux,

Sorry for the delay in my response. I configured the subscription to this thread but I did not get a notification.

That 4.08% mark-up I am referring to is shown when trying to buy Bitcoins in HKD currency. For example, I input 20.000 HKD, and the platform was giving me Bitcoins valued at 19100 HKD, which is a pretty hefty fee if you ask me. For USD the spread is much narrower. Is there a way to get that spread reduced in HKD?

Thanks

Hi Chester, it may be because that the value of HKD is much lower than the value of USD. I'll ask and get back to you asap.

Chester3

newbie

Activity: 4

Merit: 0

Quote from: monbux on November 12, 2014, 06:40:01 PM

Quote from: Chester3 on November 12, 2014, 06:03:58 PM

Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly? We're you trying to buy/sell or deposit/withdraw? I'm new to this but I'll try to help you as best as I can.

Hello Monbux,

Sorry for the delay in my response. I configured the subscription to this thread but I did not get a notification.

That 4.08% mark-up I am referring to is shown when trying to buy Bitcoins in HKD currency. For example, I input 20.000 HKD, and the platform was giving me Bitcoins valued at 19100 HKD, which is a pretty hefty fee if you ask me. For USD the spread is much narrower. Is there a way to get that spread reduced in HKD?

Thanks

monbux

legendary

Activity: 1736

Merit: 1029

Quote from: Chester3 on November 12, 2014, 06:03:58 PM

Hello ANX,

I was trying to make a HKD transaction and I found out you charge a 4.08% compared to mid-market rate. Why that huge fee?

Thanks

What transaction were you making, exactly? We're you trying to buy/sell or deposit/withdraw? I'm new to this but I'll try to help you as best as I can.

Topic: [ANN] ANX: Your Ultimate Crypto Trading Platform - page 16. (Read 41961 times)