1. I tried to sell around x000 NEO's on bittrex. It goes pending. So that I goto "Order", and click the [X] button. It give my coins back but it eat around 600 coins. Why is that? The sell dint even success yet.
2. I also got other coins inside my account like PAY & OMG. Both had 400+ coins. After I confused that Bittrex just eat my 600 NEO coins, and then I also realize that, I have no coins for PAY & OMG. They're just gone!
So what the hell just happend to my account? I already lock my account. I even cant withdraw my neo balance. Already contact the support.
Oh my. Please help me!
My account also have 2FA ENABLE.
Is it possible that you had partially sold the NEO? So your transaction was not closed yet as there are still some NEO on sell order, but some was already sold, hence the missing amount. See if your btc increases.
Also, is it possible that you forgot that you put both OMG and PAY on sell order too? One of the best way is to check your "wallet" tab and check the "hide 0 balance" you can see your coins easier that way (although I think trex is automatically indexing your amount from the greatest amount to the lowest), it will also show if your coin was gone for good or still on an open transaction