I got my account re-enabled today. Took them a total of 7 days for my Basic account used in Canada. Upgraded to enhanced like they asked. Had an error at first but a day later it went through and was upgraded. Then waited another 5 days for them to respond after that. I have attached the support ticket email sent to me in case anyone wants to see. I was in the support ticket range of #309XXX.
Lost out on selling my altcoins for the BTC Gold fork so thanks for that. Immediately pulled out all my funds in case they plan to "conduct compliance reviews" again and lock us out during a crucial time again. So glad these guys now have all my personal info I hope they make some $$$ off of that one...
Support Email Final Response:
https://imgur.com/a/Mrfsg
Topic: [ANN] Bittrex - Next generation exchange (btc/ltc/eac/ppc/rdd/ftc/and more) - page 91. (Read 167989 times)
October 24, 2017, 09:33:27 PM
October 24, 2017, 08:02:33 PM
Wanted to update. My account just got reenable. Took awhile but finally have it enabled again.
Yes if you could share any information about your situation, days passed, support ticket approx. number (don't have to give any personal details), country of origin that would help us all I would think. Thanks for posting though it is good to hear at least 1 person has had their account re-enabled so far. Just a few thousand more to go
I had two tickets open. One for enhanced verification and the other for the disabled account. I'm in the U.S. The enhanced verification took about at least 3-4 days until they got back to me. The disabled account it took about a week. Overall they responded and was happy with their support. I had to take a picture with paper word bittrex and date along with government identification.
October 24, 2017, 07:20:04 PM
I made the enhanced verification after the disabling. In addition I gave the required selfi with the ID.
I really hope your accounts gets reenabled soon too..
I really hope your accounts gets reenabled soon too..
Thanks Chris, I too did the enhanced verification and additionally sent them the selfie pic and attached it to the support ticket. I hope they will make their way down the queue and continue to re-enable people's accounts. Thats 2 enabled so far here. Lets keep em coming?
October 24, 2017, 06:05:21 PM
Any news on if when Bittrex will be giving out Bitcoin Gold to those whe had Bitcoin in there account at the time of the snapshot ?
There is no update on the info on there web site, other exchanges (I've got my BTG from the Bitcoin I held on HitBTC) have already given there customers there BTG.
There is no update on the info on there web site, other exchanges (I've got my BTG from the Bitcoin I held on HitBTC) have already given there customers there BTG.
October 24, 2017, 03:27:23 PM
If anyone sees any posts of people having their accounts re-enabled here or social media please keep us updated and I will do the same.
There are thousands of people with locked accounts still for over a week now with no resolution or real explanation. I am wondering if they are working through the queue or just decided to 'sweep the issue under the rug'. If a popular youtuber had this happen to him/her I am sure this would be news but since its just thousands of nobody's, no one really cares and just wants to move on and pretend like this exchange is perfectly fine.
My account has been reenabled too, with thanks for my patience. After one week. Im from Germany.
which information you give them ? your account was enhanced verified or basic ?
please reply and send the final message that they solve your disabled from support bittrex
thanks man... we are disabled yet....
I really hope your accounts gets reenabled soon too..
October 24, 2017, 03:08:15 PM
[In reply to Hamed Mansouri]
Dear friends
We all know that the Bittrex has been a reliable and powerful exchange. We also know that Bittrex operates in accordance with US laws. More than 2 weeks after the closing of my friends accounts in Iran, The only thing the loyal and patient Iranian users want from you is a true answer. What is your reason for closing theyre accounts? Do you know there are those who have given you all their money? Do You know that among us there are people who are already having a serious financial problem. If the subject of closing accounts is related to US laws, we know that our money is reserved. Most of the sufferers sent you all their identity documents much earlier, and you confirmed . If you did not know us as your customer why you confirmed? If you are not happy with our cooperation, why not take back our capital. We are citizens and not government employees. We ask you to solve this problem that has disturbed the financial condition of some of my friends.
Thanks
Dear friends
We all know that the Bittrex has been a reliable and powerful exchange. We also know that Bittrex operates in accordance with US laws. More than 2 weeks after the closing of my friends accounts in Iran, The only thing the loyal and patient Iranian users want from you is a true answer. What is your reason for closing theyre accounts? Do you know there are those who have given you all their money? Do You know that among us there are people who are already having a serious financial problem. If the subject of closing accounts is related to US laws, we know that our money is reserved. Most of the sufferers sent you all their identity documents much earlier, and you confirmed . If you did not know us as your customer why you confirmed? If you are not happy with our cooperation, why not take back our capital. We are citizens and not government employees. We ask you to solve this problem that has disturbed the financial condition of some of my friends.
Thanks
October 24, 2017, 02:14:48 PM
If anyone sees any posts of people having their accounts re-enabled here or social media please keep us updated and I will do the same.
There are thousands of people with locked accounts still for over a week now with no resolution or real explanation. I am wondering if they are working through the queue or just decided to 'sweep the issue under the rug'. If a popular youtuber had this happen to him/her I am sure this would be news but since its just thousands of nobody's, no one really cares and just wants to move on and pretend like this exchange is perfectly fine.
My account has been reenabled too, with thanks for my patience. After one week. Im from Germany.
which information you give them ? your account was enhanced verified or basic ?
please reply and send the final message that they solve your disabled from support bittrex
thanks man... we are disabled yet....
October 24, 2017, 02:00:37 PM
If anyone sees any posts of people having their accounts re-enabled here or social media please keep us updated and I will do the same.
There are thousands of people with locked accounts still for over a week now with no resolution or real explanation. I am wondering if they are working through the queue or just decided to 'sweep the issue under the rug'. If a popular youtuber had this happen to him/her I am sure this would be news but since its just thousands of nobody's, no one really cares and just wants to move on and pretend like this exchange is perfectly fine.
My account has been reenabled too, with thanks for my patience. After one week. Im from Germany.
October 24, 2017, 10:29:29 AM
Wanted to update. My account just got reenable. Took awhile but finally have it enabled again.
Yes if you could share any information about your situation, days passed, support ticket approx. number (don't have to give any personal details), country of origin that would help us all I would think. Thanks for posting though it is good to hear at least 1 person has had their account re-enabled so far. Just a few thousand more to go
October 24, 2017, 08:30:12 AM
Has ANYONE who had their account disabled actually had their account renabled? I don't see anyone here posting that their account was back online after this fiasco.
This is a very good question. I've been following the thread about the locked accounts and there's been plenty of posts about locked accounts but I've not seen a single one where someone has had there account unlocked - or did I miss it ?
BTW , I just move my BTC from Bittrex to HitBTC as they say they will definately honour the Bitcoin Gold fork, whareas Bittrex say they 'might', or words to that effect.
FYI,
HitBTC are already trading SegWit2x 'B2X'.
https://blog.hitbtc.com/segwit2x-futures-trading-live-on-hitbtc/
If anyone sees any posts of people having their accounts re-enabled here or social media please keep us updated and I will do the same.
There are thousands of people with locked accounts still for over a week now with no resolution or real explanation. I am wondering if they are working through the queue or just decided to 'sweep the issue under the rug'. If a popular youtuber had this happen to him/her I am sure this would be news but since its just thousands of nobody's, no one really cares and just wants to move on and pretend like this exchange is perfectly fine.
Wanted to update. My account just got reenable. Took awhile but finally have it enabled again.
October 24, 2017, 07:28:45 AM
Has ANYONE who had their account disabled actually had their account renabled? I don't see anyone here posting that their account was back online after this fiasco.
This is a very good question. I've been following the thread about the locked accounts and there's been plenty of posts about locked accounts but I've not seen a single one where someone has had there account unlocked - or did I miss it ?
BTW , I just move my BTC from Bittrex to HitBTC as they say they will definately honour the Bitcoin Gold fork, whareas Bittrex say they 'might', or words to that effect.
FYI,
HitBTC are already trading SegWit2x 'B2X'.
https://blog.hitbtc.com/segwit2x-futures-trading-live-on-hitbtc/
If anyone sees any posts of people having their accounts re-enabled here or social media please keep us updated and I will do the same.
There are thousands of people with locked accounts still for over a week now with no resolution or real explanation. I am wondering if they are working through the queue or just decided to 'sweep the issue under the rug'. If a popular youtuber had this happen to him/her I am sure this would be news but since its just thousands of nobody's, no one really cares and just wants to move on and pretend like this exchange is perfectly fine.
Wanted to update. My account just got reenable. Took awhile but finally have it enabled again.
October 24, 2017, 06:07:58 AM
Has ANYONE who had their account disabled actually had their account renabled? I don't see anyone here posting that their account was back online after this fiasco.
This is a very good question. I've been following the thread about the locked accounts and there's been plenty of posts about locked accounts but I've not seen a single one where someone has had there account unlocked - or did I miss it ?
BTW , I just move my BTC from Bittrex to HitBTC as they say they will definately honour the Bitcoin Gold fork, whareas Bittrex say they 'might', or words to that effect.
FYI,
HitBTC are already trading SegWit2x 'B2X'.
https://blog.hitbtc.com/segwit2x-futures-trading-live-on-hitbtc/
If anyone sees any posts of people having their accounts re-enabled here or social media please keep us updated and I will do the same.
There are thousands of people with locked accounts still for over a week now with no resolution or real explanation. I am wondering if they are working through the queue or just decided to 'sweep the issue under the rug'. If a popular youtuber had this happen to him/her I am sure this would be news but since its just thousands of nobody's, no one really cares and just wants to move on and pretend like this exchange is perfectly fine.
October 24, 2017, 05:06:06 AM
Any news about the BTG crediting? I can't see any BTG in my Bittrex balances althought I have 4 BTC on it since a month.
I have Bitcoin not only on Bittrex but also on HitBTC and I've just checked both accounts and there is no Bitcoin Gold in either account.
HitBTC have a note up saying that Bitcoin Gold will be credited within the next 24 hours, but no news from Bittrex - although my Bittrex BTC wallet is now unlocked.
October 24, 2017, 04:57:49 AM
but if you were awake and got into altcoins as soon as the fork ended now you are sir a king.
And if (on some other exchange that had a false start yesterday) you sold BTC at 6000 and then bought at 5300 and sold again at 5700 and bought again at 5400 - you are GOOODLIIIKE! 
October 24, 2017, 04:45:09 AM
value of bitcoin gold right now is around 400 usd.
bitcoin dropped 400 usd since yesterday.
so if you slept with bitcoin in your wallet you actually didnt profit.
but if you were awake and got into altcoins as soon as the fork ended now you are sir a king.
bitcoin dropped 400 usd since yesterday.
so if you slept with bitcoin in your wallet you actually didnt profit.
but if you were awake and got into altcoins as soon as the fork ended now you are sir a king.
October 24, 2017, 04:39:09 AM
Any news about the BTG crediting? I can't see any BTG in my Bittrex balances althought I have 4 BTC on it since a month.
I have Bitcoin not only on Bittrex but also on HitBTC and I've just checked both accounts and there is no Bitcoin Gold in either account.
HitBTC have a note up saying that Bitcoin Gold will be credited within the next 24 hours, but no news from Bittrex - although my Bittrex BTC wallet is now unlocked.
October 24, 2017, 04:30:21 AM
Any news about the BTG crediting? I can't see any BTG in my Bittrex balances althought I have 4 BTC on it since a month.
October 24, 2017, 04:09:01 AM
A friend of mine asked Bitcoin Support via ticket on October 17, 2017 22:43 if they are going to credit BTC Gold.His account is limited to withdraw so he wanted to know if it makes sense to switch to BTC.
He got his reply finally on October 23, 2017 23:28 .
17 minutes after the fork/snapshot.
What a great support Bittrex has.
He got his reply finally on October 23, 2017 23:28 .
17 minutes after the fork/snapshot.
What a great support Bittrex has.
October 24, 2017, 04:00:00 AM
I see that Bittrex has re-opened the Bitcoin wallets but I don't see any Bitcoin Gold in my account.
Has Bittrex taken the snapshot and it's now OK to trade with BTC again in the knowledge that we will get our share of Bitcoin Gold.
Has Bittrex taken the snapshot and it's now OK to trade with BTC again in the knowledge that we will get our share of Bitcoin Gold.
October 23, 2017, 09:10:26 PM
I had EV account.
7 days no reply.
Stack there over 1.000.000$
Also, they disable my account @ bittrex slack.
They told me
But after I sent them what they want
And no answer anymore... I just want to buy BTC to get Bitcoin Gold.
7 days no reply.
Stack there over 1.000.000$
Also, they disable my account @ bittrex slack.
They told me
Quote
I can help you by you sending the photo id date and bittrex paper and re-enable your account.
Thank you,
Anne @ Bittrex
Thank you,
Anne @ Bittrex
But after I sent them what they want
Quote
Your account is under review and we will contact you when the review is completed. Please do not open duplicate tickets, as this will not lead to a faster resolution.
Thank you,
Koichi @ Bittrex
Thank you,
Koichi @ Bittrex
And no answer anymore... I just want to buy BTC to get Bitcoin Gold.
Hey guy!
USA imposed sanctions.
You live in the Crimea. Your money must be confiscated by the United States government. sorry
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