[ANN] DGEX.com multicurrency exchange BTC <-> NXT - page 3.

Ziggy

member

Activity: 85

Merit: 10

Hi,weeks ago I took part in the FIMK ipo through DGEX escrow,when the ipo end I logged in DGEX and got a link to view my FIMK wallet password.
for security reasons I decided not to write down this password at that time,I just used the password once to enter my FIMK account and tried to deposit 10000 FIMK to DGEX.
after that DGEX shut down.today I found it re-open so I logged in but I could not find any link to view my FIMK password,now I don't know neither my FIMK account nor it's password,
I can even not check my deposit/withdraw/trade/FIMK invest history before the old site shut down.Am I the only one who got this problem?
my Account id is #6269
help me please!

josegines

hero member

Activity: 826

Merit: 532

Quote from: jlaws on August 09, 2014, 10:17:33 AM

Account id #2763

still waiting on a FIMK withdrawal 72+ hours. Access to my transaction history was possible when the new site went online and it showed a pending withdrawal but now nothing appears under my history tab. My coin still hasn't hit my fimk account.

Can anyone help with this? Please just cancel the transaction

I also wait for a withrawall of FIM for 48 hours

I will wait to Monday to send an email to support

jlaws

newbie

Activity: 7

Merit: 0

Account id #2763

still waiting on a FIMK withdrawal 72+ hours. Access to my transaction history was possible when the new site went online and it showed a pending withdrawal but now nothing appears under my history tab. My coin still hasn't hit my fimk account.

Can anyone help with this? Please just cancel the transaction

josegines

hero member

Activity: 826

Merit: 532

Quote from: Alientech on August 08, 2014, 09:59:05 AM

Quote from: GCInc. on July 21, 2014, 05:40:36 AM

Quote from: Alientech on July 20, 2014, 12:28:52 PM

Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you

Cancelled, thank you.

Thanks for your reply the last time. But at what time frame can we expect to be able to see and or withdraw the balances again? My funds have been stuck on this platform for 2 weeks and I really need access to them now. I have several emergencies and need access to these funds in the next couple of hours!

which is the problem, login? withdraw?

I entered yesterday and order a transfer of FIM, but takes 48 hours

Alientech

newbie

Activity: 61

Merit: 0

Quote from: GCInc. on July 21, 2014, 05:40:36 AM

Quote from: Alientech on July 20, 2014, 12:28:52 PM

Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you

Cancelled, thank you.

Thanks for your reply the last time. But at what time frame can we expect to be able to see and or withdraw the balances again? My funds have been stuck on this platform for 2 weeks and I really need access to them now. I have several emergencies and need access to these funds in the next couple of hours!

EDIT :: Problem solved, do not use chrome browser…use safari or internet explorer instead

GCInc.

hero member

Activity: 566

Merit: 500

Quote from: Alientech on July 20, 2014, 12:28:52 PM

Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you

Cancelled, thank you.

Alientech

newbie

Activity: 61

Merit: 0

Please GCInc prevent fund loss. Cancel withdrawal right before your hack!

Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you

Dervish

hero member

Activity: 713

Merit: 508

Hello.
Please stop BTC withdraw. I have entered NXT address instead of bitcoin one. Sad

Details in the PM.

Process

newbie

Activity: 22

Merit: 0

Quote from: GCInc. on July 07, 2014, 02:49:49 PM

Please cancel the surplus deposits from your DGEX member account by clicking on the View pending orders button on your main screen, before we will be able to credit the rest.

Now I am clicking "View pending orders" button on my main screen
But I view clear "pending deposits" and can't click "cancel".
=============================================
Account ID:    8512

YOUR PENDING BUY ORDERS
Order Time   Unit price   Units left   Expiry in hrs:min:sec
YOUR PENDING SELL ORDERS
Order Time   Unit price   Units left   Expiry in hrs:min:sec
YOUR PENDING DEPOSITS
Order Time   NXT deposited   Sent from
=============================================

123 698 - 121 001 = 2 697 FIMK losted (last payment)

Quote from: ?? on ??

Problem don't solved Angry

p.s. Recieve only 21001 FIMK + 70 000 FIMK = 121 001.
But sent 123 698 FIMK:
17486704626142712822 03/07/2014 21:41:44 Ordinary payment 2'697 0.1 FIM-BLBF-97MH-UF2G-CUPRM 1440+

bulltrap

member

Activity: 76

Merit: 10

Hi,

Thanks for crediting the deposit. How can I cancel the deposit request?

Quote from: GCInc. on July 07, 2014, 04:21:53 PM

We just confirmed your prior deposit, could you please cancel the new one

I was reading your message so that the amount was 13266, thus the confusion. Apologies for the hassle and delay.

Quote from: bulltrap on July 07, 2014, 03:35:35 PM

Quote from: GCInc. on July 07, 2014, 03:31:01 PM

Quote from: bulltrap on July 07, 2014, 03:06:32 PM

Or should I just make the deposit request again from dgex account with the amount that I had sent?

Please cancel the prior deposit request and make a new one.

Couldn't find anywhere to cancel a pending deposit but I just made a new request with the amount that I sent previously.

This is what the history page says: 2014-07-07 20:32:10 FIMK deposit PENDING
2014-07-05 15:58:44 FIMK deposit PENDING

First one is the new request just made and last one is the old that wasn't credited before.

GCInc.

hero member

Activity: 566

Merit: 500

We just confirmed your prior deposit, could you please cancel the new one

I was reading your message so that the amount was 13266, thus the confusion. Apologies for the hassle and delay.

Quote from: bulltrap on July 07, 2014, 03:35:35 PM

Quote from: GCInc. on July 07, 2014, 03:31:01 PM

Quote from: bulltrap on July 07, 2014, 03:06:32 PM

Or should I just make the deposit request again from dgex account with the amount that I had sent?

Please cancel the prior deposit request and make a new one.

Couldn't find anywhere to cancel a pending deposit but I just made a new request with the amount that I sent previously.

This is what the history page says: 2014-07-07 20:32:10 FIMK deposit PENDING
2014-07-05 15:58:44 FIMK deposit PENDING

First one is the new request just made and last one is the old that wasn't credited before.

bulltrap

member

Activity: 76

Merit: 10

Quote from: GCInc. on July 07, 2014, 03:31:01 PM

Quote from: bulltrap on July 07, 2014, 03:06:32 PM

Or should I just make the deposit request again from dgex account with the amount that I had sent?

Please cancel the prior deposit request and make a new one.

Couldn't find anywhere to cancel a pending deposit but I just made a new request with the amount that I sent previously.

This is what the history page says: 2014-07-07 20:32:10 FIMK deposit PENDING
2014-07-05 15:58:44 FIMK deposit PENDING

First one is the new request just made and last one is the old that wasn't credited before.

GCInc.

hero member

Activity: 566

Merit: 500

Quote from: bulltrap on July 07, 2014, 03:06:32 PM

Or should I just make the deposit request again from dgex account with the amount that I had sent?

Please cancel the prior deposit request and make a new one.

bulltrap

member

Activity: 76

Merit: 10

Quote from: GCInc. on July 07, 2014, 03:02:29 PM

Our database lists no pending deposit for 13266 FIMK. Please check your records, and delete and resubmit the deposit if the amount is wrong.

Quote from: bulltrap on July 07, 2014, 02:59:49 PM

Quote from: GCInc. on July 07, 2014, 02:47:10 PM

Quote from: bulltrap on July 07, 2014, 04:34:32 AM

Also sent Fimk to my dgex account: 13266 on 5th July. Used token but still nothing received on dgex account.

Did you create the token and submit the deposit page, as advised there in the deposit process?

For all the missing deposits, if the deposit token confirmation on the DGEX site did not work when you tried, please try again, as the FIMK server software may not be up at all times. Thank you.

I created the token and it did work. I already transfered Fimk to my accound a few times before and received the balance to my account. Only the latest transfer has not been credited.

Is there an email or something where I could send you an attachment from dgex account history page? It shows my pending deposit.

Or should I just make the deposit request again from dgex account with the amount that I had sent?

GCInc.

hero member

Activity: 566

Merit: 500

Our database lists no pending deposit for 13266 FIMK. Please check your records, and delete and resubmit the deposit if the amount is wrong.

Quote from: bulltrap on July 07, 2014, 02:59:49 PM

Quote from: GCInc. on July 07, 2014, 02:47:10 PM

Quote from: bulltrap on July 07, 2014, 04:34:32 AM

Also sent Fimk to my dgex account: 13266 on 5th July. Used token but still nothing received on dgex account.

Did you create the token and submit the deposit page, as advised there in the deposit process?

For all the missing deposits, if the deposit token confirmation on the DGEX site did not work when you tried, please try again, as the FIMK server software may not be up at all times. Thank you.

I created the token and it did work. I already transfered Fimk to my accound a few times before and received the balance to my account. Only the latest transfer has not been credited.

bulltrap

member

Activity: 76

Merit: 10

Quote from: GCInc. on July 07, 2014, 02:47:10 PM

Quote from: bulltrap on July 07, 2014, 04:34:32 AM

Also sent Fimk to my dgex account: 13266 on 5th July. Used token but still nothing received on dgex account.

Did you create the token and submit the deposit page, as advised there in the deposit process?

For all the missing deposits, if the deposit token confirmation on the DGEX site did not work when you tried, please try again, as the FIMK server software may not be up at all times. Thank you.

I created the token and it did work. I already transfered Fimk to my accound a few times before and received the balance to my account. Only the latest transfer has not been credited.

My dgex account also shows fimk deposit pending since 5th July and the transfer has been made and can be seen on Fimk blockchain.

GCInc.

hero member

Activity: 566

Merit: 500

GCInc.

hero member

Activity: 566

Merit: 500

Quote from: bulltrap on July 07, 2014, 04:34:32 AM

Also sent Fimk to my dgex account: 13266 on 5th July. Used token but still nothing received on dgex account.

Did you create the token and submit the deposit page, as advised there in the deposit process?

For all the missing deposits, if the deposit token confirmation on the DGEX site did not work when you tried, please try again, as the FIMK server software may not be up at all times. Thank you.

bulltrap

member

Activity: 76

Merit: 10

Also sent Fimk to my dgex account: 13266 on 5th July. Used token but still nothing received on dgex account.

Process

newbie

Activity: 22

Merit: 0

I have a Problem too
I sent a deposit of 123,000 FIMK 3th July to my dgex account : 8512

Please add FIMK on my account.

Topic: [ANN] DGEX.com multicurrency exchange BTC <-> NXT - page 3. (Read 47237 times)