Hey yogg, did you received my PM's ??
Didn't received some cards yet, maybe somethings up?
Please let me know
Cheers
Hey El duderino_,
Thanks for your PM and your post.
Yes indeed, something was up.
I have had struggles with shipping these last couple of weeks.
Originally I resumed shipments 2 weeks ago, using a new tool to make it all easier and much straightforward.
Shipped 2 parcels to EU; the tracking number never received an update.
I didn't know what was the issue, really.
La Poste customer service told me every sorting facility is overloaded and that planes were the bottleneck for transit and asked me to be patient.
Well, my patience has some limits and today I assume these 2 parcels are lost.
Even more so when the status for the parcel gives me such info :
(How can it be "Left at post office" on the 6th of November 2020 ?? Last status modification on Dec 2020 ??)
Luckily no
BTC is lost as these were shipped including the
Shipping ID / Shipping Secret procedure.
Yesterday I shipped a "test" parcel, to see how bad it is. I also used a label generated by our new shipping tool.
Tried something differently and miraculously, the tracking number updated in the evening.
The difference was that :
- The 2 first parcels were taken 2 weeks ago by La Poste couriers who picks up outgoing mail daily right from the office.
(This is how I always proceeded with shipping History Coldkey (being loaded) since we have offices. Never got a problem doing so.)
- Yesterday I headed to the post office and insisted for the employee to scan the label in front of me.
I considered there might be something wrong with the label itself, as we used a new tool, but I wasn't notified that something was wrong so I don't know really.
But it went through smoothly.
They took the parcel. Tracking shows it has now left France.
I could have kept shipping in the 2 weeks period where I expected an update, but what's the point if the parcels aren't taken into account / are stuck somewhere / are lost.
Now that I know how to get a parcel moving again, I don't mind going to the Post Office and require them to immediately scan every parcel I hand them.
If I kept doing how I did it before the sanitary crisis (shipping Coldkeys loaded) then we'd have lost a few hundreds €€€ worth of
BTC only with those 2 parcels sent 2 weeks ago.
I am extremely confounded by the situation.
Please, don't worry. Your bits are safe, and your Coldkeys will arrive soon.
I am not an expert in logistics and could use one, but I'm an expert at flipping bits (the 0 and 1
bits) and I do my best to provide you with safety.
I am terribly sorry about how this quarterly release rolled out, and I really cannot do more than ask you for a little bit more patience as I process it all.
Thank you for your comprehension.
Please always feel free to reach out. Thank you for everything.
As a surprise, this was included in one of the 2 parcels that were shipped 2 weeks ago :
What a shame it is lost.