Don't waste your money on these, they will die in a day and support is non-existent on the site.
Hi wpstudio, we are sorry to hear your bad experience with our DualMiner USB product. As you should know that your purchased DualMiner USB is covered by our warranty program. You can either get a full refund or exchange to a new device if you did receive a faulty one. But we would appreciate more if you could share the details of your failure, so we can make our product better. Thanks.
I only came back here because someone mentioned you had responded. I submitted a support request on your site, but haven't heard back. I submitted a request for help through Paypal, but haven't heard back. Not sure what I should do to pursue the warranty issues... since I thought I had contacted you through all the means possible on the website.
Hi wpstudio, I got your PM and replied. We had some issues of email and message not working correctly in past couple days, that could be the reason we missed your request. Now we could work together to get the issue resolved.
Based on wpstudio description, he used our DualMiner USB to mine Dogecoins, which has not be fully tested (both hardware and software). Although theoretically speaking scrypt miners have similarity, but each one could have its own uniqueness.
DualMiner USB is a product developed to mine Bitcoin and Litecoin(Dual mode) or Litecoin only (mode). Using DualMiner USB to mine altcoin doesn't guarantee to work at this point.