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Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 115. (Read 628889 times)

hero member
Activity: 882
Merit: 501
Kraken seems to have log in problems. This seems to be a constant feature as I haven't been able to log in either like most people, not sure why?

I am having trouble logging in to my account on Kraken. I know my password but it won't work and I have tried resetting password it several times and everything but it won't work.

Looks to having logging problems for you possible but not for all. There is no need to spread false rumours,saying that "most people have this problem",because they don't.
Probably you have done something incorrect,so better do it correctly... Wink
newbie
Activity: 36
Merit: 0
Kraken seems to have log in problems. This seems to be a constant feature as I haven't been able to log in either like most people, not sure why?

I am having trouble logging in to my account on Kraken. I know my password but it won't work and I have tried resetting password it several times and everything but it won't work.
legendary
Activity: 1820
Merit: 1000
any kraken staff here?can help my verification?
ticket 532299
thanks

You can escalate your ticket using this form: https://goo.gl/forms/2VolutBY6HBGJRRA3
legendary
Activity: 1820
Merit: 1000
You can use this form to escalate your support ticket: https://[Suspicious link removed]/forms/2VolutBY6HBGJRRA3

Thanks, but I do not need to scale the ticket. Since I was told they can not do anything about it.

It leaves a lot to be desired for Kraken support.

So, just lose $ 8,000


I called my bank to communicate with the Bank of Japan. I hope they can do something, everything depends on my bank and it should not be like this ...


If my bank does not do something, I will lose my money. I do not recommend Kraken to anyone.

As we explained to you in the ticket, the deposit has not arrived to our bank account and we are not in a position to trace it because we don't know the route it might have taken in the banking network. The banking industry standard is that the sending bank is responsible for tracing a delayed wire because only the sending bank has all the needed information to find it. It is of course inconvenient, but it's the only way. 
hero member
Activity: 896
Merit: 527
₿₿₿₿₿₿₿
You can use this form to escalate your support ticket: https://[Suspicious link removed]/forms/2VolutBY6HBGJRRA3

Thanks, but I do not need to scale the ticket. Since I was told they can not do anything about it.

It leaves a lot to be desired for Kraken support.

So, just lose $ 8,000


I called my bank to communicate with the Bank of Japan. I hope they can do something, everything depends on my bank and it should not be like this ...


If my bank does not do something, I will lose my money. I do not recommend Kraken to anyone.
Honestly, I really hope they can track the Swift transfer. If they do and Kraken refuses to credit it to your account, then it will be proven that Kraken is acting under bad faith.

For now, technically not everything is lost. However the price is increasing rapidly and you're missing out.
newbie
Activity: 24
Merit: 0
You can use this form to escalate your support ticket: https://[Suspicious link removed]/forms/2VolutBY6HBGJRRA3

Thanks, but I do not need to scale the ticket. Since I was told they can not do anything about it.

It leaves a lot to be desired for Kraken support.

So, just lose $ 8,000


I called my bank to communicate with the Bank of Japan. I hope they can do something, everything depends on my bank and it should not be like this ...


If my bank does not do something, I will lose my money. I do not recommend Kraken to anyone.
hero member
Activity: 896
Merit: 527
₿₿₿₿₿₿₿
You can use this form to escalate your support ticket: https://goo.gl/forms/2VolutBY6HBGJRRA3
newbie
Activity: 24
Merit: 0
overall i am very happy with Kraken. Fast deposits in Fiat and Fast withdrawals (SEPA in my case)
And never had issues on this subject.

the only think they need to fix is the website speed on massive events like this sell off on bcc...i managed to sell though and have no complains !

i might be also luky and sell at this price range some more BCC before goes more down Smiley


Greetings.

You have to take very seriously all the complaints and problems about Kraken that we have denounced here in Bitcoin Talk.

You have to keep in mind that all those problems and complaints you see here are real.


That you have not had a problem so far, does not mean that it is more reliable for you.

Care!

KRAKEN REQUEST: 514604


For example I deposited a large sum of money on 24-07-2017 and has not yet been confirmed.

How can they have so much trouble confirming deposits?

My son made a deposit a week after me 31-07-2017 and it was confirmed the next day.


There are people who take weeks, even months and do not respond to the complaint.

Beware of Kraken!

KRAKEN REQUEST: 514604




Today 08-08-2017 I received a response to my case from Kraken:


 Hi.

We have been unable to locate any deposit in our account that matches the information you have provided. Unfortunately there is not much more we can do in the way of investigation as we do not know the route by which your money was sent or if it was sent to the correct account.

For this reason, it's SMBC's policy, and standard in the banking industry, that the sending bank is responsible for tracing delayed payments. Please contact your bank to initiate an investigation on the payment. SMBC will be contacted by your bank (usually by SWIFT message). It is very important that your bank contact SMBC for the investigation.

We understand that this is a very time-consuming inconvenience and we are sorry for it. But unfortunately it's the only way to resolve the issue.

Best.




They are $ 8,000 that until the moment they are lost for me. I never thought
Receive such a response that from Kraken.

Kraken is the worst thing for me.


How is it possible that they not found the deposit? If my son made a transfer from the same bank to the account of Kraken and confirmed it in only one day ... It was a smaller amount.

It's amazing that they respond so easily that they can not do anything about it.

I'm going to call my bank, but beware of Kraken!


Danger Kraken!

Danger Kraken!

Danger Kraken!

Danger Kraken!



I sent them the transfer vouchers in PDF that the bank generates when making the transfer. However, even with that they can not confirm the deposit.


I'll let you know if I can or will not solve the problem.

My deposit was made on 24-07-2017




KRAKEN REQUEST: 514604
newbie
Activity: 1
Merit: 0
any kraken staff here?can help my verification?
ticket 532299
thanks
member
Activity: 112
Merit: 10
hero member
Activity: 1708
Merit: 606
Buy The F*cking Dip
Can someone answer me why Kraken has this :

    Last
    €495.0048
    High
    €700,000.0000
    Low
    €101.0000
    24 Hour Volume
    83,020.84
    Weighted Avg
    €372.5191

I speak about this alt bitcoin cash.... Is this something like emotional or something? a bug? what is this high price???
Go to Charts button and see yourself...



I actually saw this in their chart while monitoring it during the Bitcoin cash mayhem. At first I was like, "WTF?" and then realized that a real trade did happen with that order. That certain trader should be smiling right now as he earned ample amount of money from the person who placed that buy order.  Grin
member
Activity: 112
Merit: 10
hi, when will kraken accepts bcc funding?
legendary
Activity: 2940
Merit: 1131
Other exchanges have notifications while ordering if the price is unreasonable.

Actually if the market is liquid this can't happen, it's not over the counter trading, there is an order book, so someone selling at a lower price should have gotten the trade.

3 possibilities :

- it's a bug and the trade didn't happen.
- the market has so poor liquidity that there was literally only this buy order and one sell order to fill it.
- it's the bug Kraken is having for months now were orders are not filled like they should be. They now have one more angry customer.
this order was real. I tried to catch it but was too late Cheesy  But I sold 0.05 BCH for ~6 BTC/BCH, which is also ok.

Kraken launched BCH trading before crediting the BCH balance. So everyone was able to place buy orders, while nobody was able to sell.
This 700.000€ order was a limit order of 0.001 BCH (still worth 700€). So it was intended by the buyer.
I guess it was just a rich guy who wanted to immortalize his order in the chart.
newbie
Activity: 24
Merit: 0
overall i am very happy with Kraken. Fast deposits in Fiat and Fast withdrawals (SEPA in my case)
And never had issues on this subject.

the only think they need to fix is the website speed on massive events like this sell off on bcc...i managed to sell though and have no complains !

i might be also luky and sell at this price range some more BCC before goes more down Smiley


Greetings.

You have to take very seriously all the complaints and problems about Kraken that we have denounced here in Bitcoin Talk.

You have to keep in mind that all those problems and complaints you see here are real.


That you have not had a problem so far, does not mean that it is more reliable for you.

Care!

KRAKEN REQUEST: 514604


For example I deposited a large sum of money on 24-07-2017 and has not yet been confirmed.

How can they have so much trouble confirming deposits?

My son made a deposit a week after me 31-07-2017 and it was confirmed the next day.


There are people who take weeks, even months and do not respond to the complaint.

Beware of Kraken!

KRAKEN REQUEST: 514604

Did you deposit from a bank account in Germany or are you a resident of Germany or Japan?

I deposited a Japanese account in dollars. I am not a resident of the United States.

I am from south America.

As I said earlier, my son made a deposit a week later to Japan and the next day confirmed the deposit.
hero member
Activity: 896
Merit: 527
₿₿₿₿₿₿₿
overall i am very happy with Kraken. Fast deposits in Fiat and Fast withdrawals (SEPA in my case)
And never had issues on this subject.

the only think they need to fix is the website speed on massive events like this sell off on bcc...i managed to sell though and have no complains !

i might be also luky and sell at this price range some more BCC before goes more down Smiley


Greetings.

You have to take very seriously all the complaints and problems about Kraken that we have denounced here in Bitcoin Talk.

You have to keep in mind that all those problems and complaints you see here are real.


That you have not had a problem so far, does not mean that it is more reliable for you.

Care!

KRAKEN REQUEST: 514604


For example I deposited a large sum of money on 24-07-2017 and has not yet been confirmed.

How can they have so much trouble confirming deposits?

My son made a deposit a week after me 31-07-2017 and it was confirmed the next day.


There are people who take weeks, even months and do not respond to the complaint.

Beware of Kraken!

KRAKEN REQUEST: 514604

Did you deposit from a bank account in Germany or are you a resident of Germany or Japan?
legendary
Activity: 1820
Merit: 1000
overall i am very happy with Kraken. Fast deposits in Fiat and Fast withdrawals (SEPA in my case)
And never had issues on this subject.

the only think they need to fix is the website speed on massive events like this sell off on bcc...i managed to sell though and have no complains !

i might be also luky and sell at this price range some more BCC before goes more down Smiley


Greetings.

You have to take very seriously all the complaints and problems about Kraken that we have denounced here in Bitcoin Talk.

You have to keep in mind that all those problems and complaints you see here are real.


That you have not had a problem so far, does not mean that it is more reliable for you.

Care!

KRAKEN REQUEST: 514604


For example I deposited a large sum of money on 24-07-2017 and has not yet been confirmed.

How can they have so much trouble confirming deposits?

My son made a deposit a week after me 31-07-2017 and it was confirmed the next day.


There are people who take weeks, even months and do not respond to the complaint.

Beware of Kraken!

KRAKEN REQUEST: 514604


Please use this form to escalate your ticket and our support team will look into it as soon as they can: https://goo.gl/forms/2VolutBY6HBGJRRA3
newbie
Activity: 24
Merit: 0
overall i am very happy with Kraken. Fast deposits in Fiat and Fast withdrawals (SEPA in my case)
And never had issues on this subject.

the only think they need to fix is the website speed on massive events like this sell off on bcc...i managed to sell though and have no complains !

i might be also luky and sell at this price range some more BCC before goes more down Smiley


Greetings.

You have to take very seriously all the complaints and problems about Kraken that we have denounced here in Bitcoin Talk.

You have to keep in mind that all those problems and complaints you see here are real.


That you have not had a problem so far, does not mean that it is more reliable for you.

Care!

KRAKEN REQUEST: 514604


For example I deposited a large sum of money on 24-07-2017 and has not yet been confirmed.

How can they have so much trouble confirming deposits?

My son made a deposit a week after me 31-07-2017 and it was confirmed the next day.


There are people who take weeks, even months and do not respond to the complaint.

Beware of Kraken!

KRAKEN REQUEST: 514604
legendary
Activity: 1124
Merit: 1000
13eJ4feC39JzbdY2K9W3ytQzWhunsxL83X
overall i am very happy with Kraken. Fast deposits in Fiat and Fast withdrawals (SEPA in my case)
And never had issues on this subject.

the only think they need to fix is the website speed on massive events like this sell off on bcc...i managed to sell though and have no complains !

i might be also luky and sell at this price range some more BCC before goes more down Smiley
hero member
Activity: 2548
Merit: 950
fly or die
Other exchanges have notifications while ordering if the price is unreasonable.

Actually if the market is liquid this can't happen, it's not over the counter trading, there is an order book, so someone selling at a lower price should have gotten the trade.

3 possibilities :

- it's a bug and the trade didn't happen.
- the market has so poor liquidity that there was literally only this buy order and one sell order to fill it.
- it's the bug Kraken is having for months now were orders are not filled like they should be. They now have one more angry customer.
newbie
Activity: 24
Merit: 0
Greetings.

I made a deposit on 24-07-2017 and it has not been confirmed in my account yet.

My son made a deposit on 31-07-2017 and was confirmed on 01-08-2017. Just one day.


Has anyone else had a problem with deposits recently?

It was a deposit in dollars to the account of Japan.


KRAKEN REQUEST: 514604
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