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Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 335. (Read 628889 times)

legendary
Activity: 1820
Merit: 1000
There will be a $25K borrowing limit for individuals, so you couldn't borrow $1 million.

OK, good to know this. Is $25k both for fiat and equivalent in crypto or the limit for crypto is going to be different?

It would be a $25K equivalent limit for all margin positions an individual account has regardless of what currency they are borrowing. There could be other limits too if we had a limited supply of some currency to lend.

We will communicate it, but it's not important to communicate when margin and leverage are disabled.

When realistically will the leverage be enabled / what conditions must be met for you to enable it?

I haven't heard any discussion of precise conditions that would have to be met, but we'd have to get much higher volume (and more consistent) than we have now. There are ways to impose further limits initially that would make it much safer for lower volume, so we might be able to step up the launch that way. There's definitely no ETA for margin trading at this point though. 
sr. member
Activity: 378
Merit: 250
Born to chew bubble gum and kick ass
There will be a $25K borrowing limit for individuals, so you couldn't borrow $1 million.

OK, good to know this. Is $25k both for fiat and equivalent in crypto or the limit for crypto is going to be different?


We will communicate it, but it's not important to communicate when margin and leverage are disabled.

When realistically will the leverage be enabled / what conditions must be met for you to enable it?
legendary
Activity: 1820
Merit: 1000
The absence of an interest rate for margin trading means that there isn't any interest rate charged.

I could now hypothetically borrow $1 million from you to purchase BTC and keep this interest-free loan even for a few months or years (assuming the price goes up) or borrow BTC 5k at no interest to go short? This is your big selling point. No other exchange or broker the world over has interest free loans for its customers! You should communicate this somehow to your potential customers.

There is a picture on your website that shows leverage available on your platform: none, 1 (?), 2, 5, 10, 250. Am I correct to assume that you do not offer 250:1 leverage to the so called US residents? If I recollect correctly only 50:1 leverage is permitted for majors and 20:1 for minors by US regulations.

There will be a $25K borrowing limit for individuals, so you couldn't borrow $1 million. We will communicate it, but it's not important to communicate when margin and leverage are disabled. The last thing we need is a ton of people singing up to get no-interest loans for margin trading only to learn that it's disabled anyway. Not fruitful for us or them.

I'm sure there are some points we could communicate better about, but I'm puzzled as to why you think communication in general is a problem.

I used ''communication'' in its marketing (not customer services) meaning, e.g. you would be better off (reached more potential customers) if you moved this thread from Services announcement (almost nobody looks here) to a more frequently visited category of bitcointalk.

I see - I thought maybe you meant it in a marketing sense.

I don't understand the suggestion here - how would a change of "jurisdiction" have any impact on volume?

One of the reasons for picking up volume slowly MIGHT be US jurisdiction. People (including me) might be afraid to trade via an exchange regulated by the so called US laws and its management being a potential target of the people doing business as SEC, FBI and other 3-letter agencies.

Yeah, some people seem to have the idea that for an exchange that's not based in the US, it's not subject to US regulations. This is simply false. All bitcoin exchanges around the world are equally subject to US regulations. Among people who understand that much, there's another view that says you're safer with an exchange outside the US because it will be harder for regulators to reach that exchange. This view isn't obviously false, but it's not so obviously true that I'd want to have a lot of money riding on it. And it's not clearly true that a non-compliant exchange abroad is safer than a fully compliant exchange in the US. 

We think that it's much safer to have a fully compliant exchange, even if it's in the US, and the best place to figure out exactly what it takes to be fully compliant is right here in the states.
sr. member
Activity: 378
Merit: 250
Born to chew bubble gum and kick ass
The absence of an interest rate for margin trading means that there isn't any interest rate charged.

I could now hypothetically borrow $1 million from you to purchase BTC and keep this interest-free loan even for a few months or years (assuming the price goes up) or borrow BTC 5k at no interest to go short? This is your big selling point. No other exchange or broker the world over has interest free loans for its customers! You should communicate this somehow to your potential customers.

There is a picture on your website that shows leverage available on your platform: none, 1 (?), 2, 5, 10, 250. Am I correct to assume that you do not offer 250:1 leverage to the so called US residents? If I recollect correctly only 50:1 leverage is permitted for majors and 20:1 for minors by US regulations.


Keep in mind that we may charge an interest rate in the future, but initially there won't be one (at least that's the current plan).

I will keep it in mind.


I'm sure there are some points we could communicate better about, but I'm puzzled as to why you think communication in general is a problem.

I used ''communication'' in its marketing (not customer services) meaning, e.g. you would be better off (reached more potential customers) if you moved this thread from Services announcement (almost nobody looks here) to a more frequently visited category of bitcointalk.


I don't understand the suggestion here - how would a change of "jurisdiction" have any impact on volume?

One of the reasons for picking up volume slowly MIGHT be US jurisdiction. People (including me) might be afraid to trade via an exchange regulated by the so called US laws and its management being a potential target of the people doing business as SEC, FBI and other 3-letter agencies.
legendary
Activity: 1820
Merit: 1000
I think Kraken's offer is near sufficient to be called different from its competitors, e.g. leveraged trading! I would love to try it. Out of curiosity: what is the interest at which you lend? I didn't find that info on the website.

All of our fees are listed here:

https://www.kraken.com/help/fees-and-pair-info

The absence of an interest rate for margin trading means that there isn't any interest rate charged. But I suppose that since people expect there to be an interest rate, we should be more explicit about it. Keep in mind that we may charge an interest rate in the future, but initially there won't be one (at least that's the current plan). Also, keep in mind that margin trading won't be safe until the volume picks up, so it's disabled for now.

Something needs to change as the volume is not picking up, right?

Dargo, could this slow volume picking up be due to your jurisdiction ? Can you change jurisdiction?

I don't understand the suggestion here - how would a change of "jurisdiction" have any impact on volume?
legendary
Activity: 1820
Merit: 1000
Thanks for sharing ideas about how to promote the exchange everyone. We certainly plan on doing more in the way of promotion soon, but as it says in the OP, we've planned a gradual launch from the start to give ourselves time to get things working smoothly. Our momentum of new accounts continues unabated since the Fidor announcement, but it hasn't translated into volume as much as expected. The volume seems to be growing overall, but it varies a lot, and really dropped off over the weekend. Getting more users to the exchange will certainly help, but I'd say the other half of the puzzle is getting users who've already joined to step up and put some limit orders on the book.
legendary
Activity: 1820
Merit: 1000
Another request: (Optional) email confirmations, once all orders are filled (per currency pair) would be nice.

Thanks for the suggestion - I'll make sure this gets considered. One of my (stock) brokers doesn't have email confirmations and it's a feature I always miss.
full member
Activity: 134
Merit: 100
In high tech intensive services and in a market such dynamic as crypto expectations of being profitable quickly are justified. If you don't get quick results then your business was either badly planned or your business plan was badly executed.

I... if that's how you honestly think making a splash in a competitive industry works, I guess we'll just skip straight to the shovel and gravestone scene.
sr. member
Activity: 378
Merit: 250
Born to chew bubble gum and kick ass
Despite what Gordon Gecko might have you believe [...]

Come on, mentioning the name of a fictional movie character will not make your argument valid nor will it add any kind of glory to it.


Kraken appears to be the most competently engineered exchange.

True.


So, to win customers (and volume) they have to offer something the others do not - something to entice the sheep to see for themselves that the grass really is greener...0% fees for three months backed by targeted advertising is the most logical place to start.

This is where we disagree. Kraken already has very low fees and incurs heavy costs of their most modern platform. There are no cost / low cost possibilities that Kraken should explore prior to giving up their income and prior to incurring costs.

What could Kraken do at no or at low cost? They could have a YT channel and publish at no cost the videos of their platform's features, like:
- trailing stops, example: http://www.infinityfutures.com/ATtrailingstop.aspx
- leveraged trading: I wouldn't mind somebody from Kraken communicate to me what leveraged trading is about, how they calculate interest on fiat and how on crypto; I would like to know if I am making profit in fiat when long or in crypto when short, or is it rather vice versa, or rather in fiat irrespective of being long or short, etc.? Why wouldn't they tell me this in a short video?

I can imagine some of their staff due to no volume are already getting bored at work. They might do these videos to while away the boring time they have at the office.

YT channel is one of countless actions a marketing person at Kraken can do at no / low cost.


This approach will entice volume away from the market leaders [...]

Maybe it will, maybe it will not. We don't know it. Would you spend $25k of your own money to test it?


Remember; The key is not to be greedy in the short term [...]

Please spare this talk for your greedy boss.


As an aside; any investor who expects a platform entering such a competitive marketplace to be profitable off the bat is frankly deluding themselves as to the realities of real world business. Spend money to make money...

In high tech intensive services and in a market such dynamic as crypto expectations of being profitable quickly are justified. If you don't get quick results then your business was either badly planned or your business plan was badly executed.
full member
Activity: 134
Merit: 100

0% fees for 3 months = no income for Kraken for 3 months.

Heavy advertising campaign = costs for Kraken.

Both = loss for Kraken's investors.

Despite what Gordon Gecko might have you believe; Unfettered Greed is not good.

Kraken appears to be the most competently engineered exchange - bar none...but no one is using it. Consider that Payward are at a juncture; they are the *first to market* with a second generation exchange that offers many features professional investors have been clamoring for (Trailing Stops, Limits etc) but conversely they are also entering a market now *saturated* by lesser competitors. Volume trumps all and Kraken will not retain its advantages for long - early capitalization on the platforms obvious technical advantages should be a no-brainer.

So, to win customers (and volume) they have to offer something the others do not - something to entice the sheep to see for themselves that the grass really is greener...0% fees for three months backed by targeted advertising is the most logical place to start. This approach will entice volume away from the market leaders in this space (Bitstamp, BTC-E and Mt Gox), some customers will inevitably leave at the end of the free period but given the features on offer (and barring any cock-ups on Paywards part) and the already competitive fee structure - it's pretty likely a significant portion will remain. The situation Payward are in now is no different than PayPal at their inception. PayPal actually *gave away* money to acquire new customers - no strings attached.

Remember; The key is not to be greedy in the short term; 3 months will entrench a degree of loyalty in the customer base - the same way it's working for the incumbents (BTC-E, Bitstamp etc).

As an aside; any investor who expects a platform entering such a competitive marketplace to be profitable off the bat is frankly deluding themselves as to the realities of real world business. Spend money to make money...
sr. member
Activity: 378
Merit: 250
Born to chew bubble gum and kick ass
There is no income anyway, even with fees.

There is some volume. Ergo there is some income. It should at least cover the cost of office coffee. The current income is surely not satisfactory for Kraken.


Stupidity is doing the same and expecting different results.

So true  Smiley

I think Kraken's offer is near sufficient to be called different from its competitors, e.g. leveraged trading! I would love to try it. Out of curiosity: what is the interest at which you lend? I didn't find that info on the website.

I think Krakens communication is not sufficient for what is needed to achieve success.


Something needs to change as the volume is not picking up, right?

Dargo, could this slow volume picking up be due to your jurisdiction ? Can you change jurisdiction?
sr. member
Activity: 294
Merit: 250
This bull will try to shake you off. Hold tight!
Perhaps it's time for you guys to incentivize some volume traders onto your platform by offering - say - 0% fees for three months across the board, alongside a heavy promotional advertising campaign (take a leaf out of the Chinese exchange book).

0% fees for 3 months = no income for Kraken for 3 months.

Heavy advertising campaign = costs for Kraken.

Both = loss for Kraken's investors.

There is no income anyway, even with fees.

Stupidity is doing the same and expecting different results.

Something needs to change as the volume is not picking up, right?


I'm not sending anymore fiat for the time being since I couldn't deploy it when the market corrected (price didn't go down due to lack of liquidity).

I'll take my chances with btc-e and bitstamp, never again a startup exchange for me.

I think you need to start with the little fish to get liquidity going. The big fish will only come when some liquidity is already available.

However, why would the little fish come?
sr. member
Activity: 378
Merit: 250
Born to chew bubble gum and kick ass
Perhaps it's time for you guys to incentivize some volume traders onto your platform by offering - say - 0% fees for three months across the board, alongside a heavy promotional advertising campaign (take a leaf out of the Chinese exchange book).

0% fees for 3 months = no income for Kraken for 3 months.

Heavy advertising campaign = costs for Kraken.

Both = loss for Kraken's investors.
full member
Activity: 134
Merit: 100
Perhaps it's time for you guys to incentivize some volume traders onto your platform by offering - say - 0% fees for three months across the board, alongside a heavy promotional advertising campaign (take a leaf out of the Chinese exchange book).

Kraken is a fantastic platform and you've all clearly put a lot of work into it, so it seems a real shame to see it continue to languish at the bottom of the pack, especially when it deserves so much more.
legendary
Activity: 1358
Merit: 1001
https://gliph.me/hUF
I understand. It does seem a bit odd, but it could be that this is from before when the precision was so low - maybe that induced people to go with whole amounts. It's my preference too to just completely open the order book, but some of the devs disagree. But this is a big improvement at least.

Maybe because there aren't that many bots yet?



Another request: (Optional) email confirmations, once all orders are filled (per currency pair) would be nice.
legendary
Activity: 1820
Merit: 1000
^^^ There was an issue with API, but it's fixed now so you should see 3 digit decimal place precision via API as well.

Thanks for the quick response! I can see the updated precision in the API now. Here's a snapshot dump:

Code:
{"error":[],"result":{"XXBTZUSD":{"asks":[["180.99000","1.000",1382812788],["181.09000","1.000",1382812790],["181.49000","2.000",1382812791],["181.99000","5.000",1382812793],["182.10779","2.318",1382816070],["183.14787","2.311",1382814912],["184.00000","4.000",1382803434],["184.18721","2.301",1382799994],["185.00000","0.068",1382783772],["185.22970","2.304",1382799185],["186.25941","2.393",1382805478],["187.29523","2.360",1382815870],["195.00000","69.600",1382815830]],"bids":[["180.10000","1.000",1382812787],["176.74142","2.391",1382805850],["175.72506","2.200",1382794683],["175.00000","0.200",1382816691],["174.69205","2.257",1382799184],["174.11000","10.000",1382769865],["173.66816","2.233",1382799994],["172.64736","2.309",1382814911],["171.63269","2.356",1382816154],["162.00000","36.700",1382815828],["160.00000","0.275",1382654380],["150.00000","0.500",1382652252],["128.00000","0.220",1381961554],["116.54000","0.560",1381201402],["115.60000","0.850",1381201417],["113.00000","0.350",1381201510],["111.80000","0.365",1381201438]]}}}

I can see that the first ask is of volume 1.000. Can I therefore assume the lowest ask is, in reality, between 0.9991 1.0000?

Yes

Quote
It just seems that there are a high percentage of orders with volumes around whole integers, which given order books on other exchanges is highly unusual...

It does feel like going around the houses a bit. My use case is simple, I want to find the lowest asks or highest bids, and match them exactly with the opposite trade on another exchange. If the difference is greater than the fees involved, profit! The wonderful world of arbitrage :-)

However, to do this I need to be certain that my volume calculations are highly accurate, especially when the trade might span multiple orders. Due to the binning approach, I can make guesstimates on the minimum, but the trades present now on your orderbook seem a bit too conveniently rounded to be realistic. Bit confusing...

My honest advice is just open your orderbook and be transparent, like all the other exchanges. Sure, dark orders, if you want. People will come if you are easy to use. This binning is far too confusing and undocumented to interpret.

I understand. It does seem a bit odd, but it could be that this is from before when the precision was so low - maybe that induced people to go with whole amounts. It's my preference too to just completely open the order book, but some of the devs disagree. But this is a big improvement at least.
member
Activity: 84
Merit: 10
Updated ironic image.
^^^ There was an issue with API, but it's fixed now so you should see 3 digit decimal place precision via API as well.

Thanks for the quick response! I can see the updated precision in the API now. Here's a snapshot dump:

Code:
{"error":[],"result":{"XXBTZUSD":{"asks":[["180.99000","1.000",1382812788],["181.09000","1.000",1382812790],["181.49000","2.000",1382812791],["181.99000","5.000",1382812793],["182.10779","2.318",1382816070],["183.14787","2.311",1382814912],["184.00000","4.000",1382803434],["184.18721","2.301",1382799994],["185.00000","0.068",1382783772],["185.22970","2.304",1382799185],["186.25941","2.393",1382805478],["187.29523","2.360",1382815870],["195.00000","69.600",1382815830]],"bids":[["180.10000","1.000",1382812787],["176.74142","2.391",1382805850],["175.72506","2.200",1382794683],["175.00000","0.200",1382816691],["174.69205","2.257",1382799184],["174.11000","10.000",1382769865],["173.66816","2.233",1382799994],["172.64736","2.309",1382814911],["171.63269","2.356",1382816154],["162.00000","36.700",1382815828],["160.00000","0.275",1382654380],["150.00000","0.500",1382652252],["128.00000","0.220",1381961554],["116.54000","0.560",1381201402],["115.60000","0.850",1381201417],["113.00000","0.350",1381201510],["111.80000","0.365",1381201438]]}}}

I can see that the first ask is of volume 1.000. Can I therefore assume the lowest ask is, in reality, between 0.9991 1.0000?

It just seems that there are a high percentage of orders with volumes around whole integers, which given order books on other exchanges is highly unusual...

It does feel like going around the houses a bit. My use case is simple, I want to find the lowest asks or highest bids, and match them exactly with the opposite trade on another exchange. If the difference is greater than the fees involved, profit! The wonderful world of arbitrage :-)

However, to do this I need to be certain that my volume calculations are highly accurate, especially when the trade might span multiple orders. Due to the binning approach, I can make guesstimates on the minimum, but the trades present now on your orderbook seem a bit too conveniently rounded to be realistic. Bit confusing...

My honest advice is just open your orderbook and be transparent, like all the other exchanges. Sure, dark orders, if you want. People will come if you are easy to use. This binning is far too confusing and undocumented to interpret.

 
legendary
Activity: 1820
Merit: 1000
^^^ There was an issue with API, but it's fixed now so you should see 3 digit decimal place precision via API as well.
legendary
Activity: 1820
Merit: 1000
Order volume precision has been increased to 3 decimal places in Kraken market data. Order volume data is still being rounded up as stated above, except now it's being rounded up in the third decimal place.

So, for example, an order with an actual volume of 1.0341 will appear in the order book as a volume of 1.035.

We hope this level of volume precision is more convenient for everyone and appreciate our users openly communicating with us about the features they would like to see on the exchange.

This sounds great and thanks for listening! I'll be pushing some trades your way as soon as this goes live :-)

Final question: when does this go live?

https://api.kraken.com/0/public/Depth?pair=XBTUSD

It's live on our market data page, but I'm checking on API now.
member
Activity: 84
Merit: 10
Updated ironic image.
Order volume precision has been increased to 3 decimal places in Kraken market data. Order volume data is still being rounded up as stated above, except now it's being rounded up in the third decimal place.

So, for example, an order with an actual volume of 1.0341 will appear in the order book as a volume of 1.035.

We hope this level of volume precision is more convenient for everyone and appreciate our users openly communicating with us about the features they would like to see on the exchange.

This sounds great and thanks for listening! I'll be pushing some trades your way as soon as this goes live :-)

Final question: when does this go live?

https://api.kraken.com/0/public/Depth?pair=XBTUSD
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