Hello.. first I just wanna say that I love the UI and speed of Kraken. Way better than anything else out there.
I have verified account and I am currently trying various types of deposits and withdrawals and I have few questions.
Thanks!
- how to add bank account for USD withdrawal thru ACH?
Our current go-to bank for USD doesn't offer ACH unfortunately. We thought they did, so we had it as an option for a while, but they don't. We've added check by mail (to your home address) so people have a cheap withdrawal option (it's free). We're talking to several other banks that could do USD, so hopefully we'll have ACH soon.
When I go Withdraw - USD - Check (US), it asks for Name, Description and Address
I have no idea what the address is. It's Simple.com bank. I opened the account online and never went to any branch.
And where do I type in Routing and Account number? Is there net step?
Yeah, the check option is super confusing at the moment. I already submitted a ticket about this, so it's being worked on. To request a check withdrawal, do the following: 1) Under Account > Funding > Withdrawal > USD, select "Check (US)." 2) Click "Add account" and fill in a description (i.e. "Home"). 3) Fill in your name as you want it on the check. 4) Fill in *your address* (not the bank address). We'll be checking to make sure that the name and address matches what you gave us in your profile information for security reasons of course. Sorry about the confusion, but we just added this option to our system, which is really formatted for other types of withdrawal. But it'll get fixed soon.
Next,
When I click on Market Data in Firefox v25.0 it crashes the whole browser will all tabs in it.
No problem in latest Safari on OS X Mavericks.
Thanks
Yeah, Firefox v25.0 is a known issue that's being worked on.
Thanks for the input!