Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 61. (Read 629033 times)

OMG not one 520 not one time out it worked like a website is supposed to work .. someone must have Hacked kraken or shot everyone working there and replaced them with pod people !

Hello,

I am having trouble to log in due to lost authenticator access, I've submitted a ticket 1 week ago on the December 11th, and answered the questions to the best of my ability and still no response.

The Ticket ID is : 997084

Thank you.

Hi Kraken support pls help me
i write 2 ticket but no answer yet
id 1071272
id 1062221   

my problem is that made withdrawal before 7 days (11.12.2017) and now is on hold i make withdrawal on new account at sepa transfer and i received mail

"The withdrawal address named Deki has been updated. If you requested this action, great, it was successful." then i received this mail "A withdrawal request has been made for the withdrawal address named Deki. Security precaution: If this is a new address you will soon receive an email asking you to confirm it. "

that was new address but i doesn't received new mail to confirm.

and passed 5 days and my funds are on hold pls help me

if you need info for transaction or something else i can write you
please help kraken before 1 week i have money on nicehash now this i can't pay for electricity

sincerely your Nebojsha Mladenovski

Hi tunabeyi43. I'm sorry to hear that you're missing a deposit! One of our specialists will be with you as soon as possible. Thanks for your patience.

Hi Kraken support,
Could u help me pls.Ticket:1047100 ,I have sent 12k euro but have not deposited. I have also filled the form.
I have checked out the bank and they said they transfered it correctly.My code that i have put is also correct.
So I really wonder what the problem is.

Hi black_pharma. This is typically just a visual error, showing that your verification is now "processing". If you were previously verified to Tier 3, you are still Tier 3 verified. Please check your funding limits by navigating to Funding > Deposit > Euro (EUR)/US Dollar (USD) and check the blue box on the right. If that does not resolve your issue we'll be with your ticket as soon as possible. Thanks for your patience.


Hi freigeist. I’m so sorry for the inconvenience. We have been experiencing an issue with our Withdrawal Address Verification emails. Our developers are aware of the issue and are working towards a solution. However we do know that this issue is intermittent, and does not usually affect multiple addresses.

Please add a new, different withdrawal address. You should be able to approve this new address without issue. If you do not have another address please create one in any third party wallet and transfer your funds to that address. From there you will have full access to your funds.

Again, I'm very sorry for this inconvenience, and thank you for your understanding.


Hi Markd. If you haven't done so yet, please be sure to open a ticket here and escalate that ticket using this form. Thanks for your patience.


Hi haymatlos. I'm sorry to hear that! Usually it shouldn't take too long for your funds to be available in your account again. If you're still experiencing an issue with this, I would suggest  opening a ticket and escalating that ticket. Thanks for your patience.


Hi Blackwindow. I can see that Kieren is already taking care of this ticket for you. They'll reach out once they have a solution. Thanks for your patience.


Hi Kn_os. I'm sorry to hear that! Please open a ticket here and escalate that ticket using this form. Thanks for your patience.

Same here, neither ripple deposite nor ripple withdraw doas not work

I deposited ripples to my kraken adress. It's over 15 hours now and no funds avaible.

https://xrpcharts.ripple.com/#/transactions/C219685B78CC1FB5AE2CA1C171E75D6DEDC2F5C8B2E10D885210B2DD0FBD882B

https://xrpcharts.ripple.com/#/transactions/0EF1B8D61B3BBDCA9F0F7B4FDC4E248880040B817B55F87E318F95A08159470B

Ticket number:1076502

Give it at least 30 mins. It will go back to your account afterwards.

Same here.
I cancelled my btc withdrawal request. Then it is disappear.. Now i have 0 btc balence 

Ok there are delays for crediting crypto deposits.

However, my sepa and xrp withdrawals are still in "Initializing" mode.

I've deposited some XRP (Ripple) to my account and it's not credited yet. It says "Success" when I go into the deposit section, but it's not yet credited to my account.

I also made a sepa withdrawal which says "Initializing" and doesn't move forward from there. it just stays like that.

Are there any withdrawal/depositing issues with kraken right now? Anyone else has had this happen to them today?

I tried yesterday and today with several trades, 2 deposits and one withdrawal without problems or errors (web platform).
Pages are slow but functional.
At the moment is working fine for me.

Well not really.
I try to add a new address in the address book but I alway get this message

whenever I click the link from the received email.
The email arrives immediately after i click the save address button.

I have retried to click on that link a lot but without luck.

I still didn't risk trying to make a trade but I must say at least the withdrawal pages are working without errors.

Idk if they have done something, but Kraken is working well today

I've seen more announcements from Kraken in the past of "the problem will be solved in a few weeks" or "the new engine is coming 1st week of December"

Is this going to become a thing like the "two more months" from BFL?

We all remember how that ended...

Call me a skeptic...

This is a great news! 

I use Kraken for years and I will wait this upgrade with anxiety.
If I can give advice, in the future inform people more often about problems or upgrades. 

I went from Tier-3 level verification to Tier 0, and now  I can't use the fiat I just sent them to even make a purchase. My money is locked in their exchange. Wonderful Kraken... Submitted a ticket and 'escalated' it, let's hope I hear back from them by February.....

Seems like someone did something useful.  API responses are back in the realm of not completely horrible.