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Topic: [ANN] Mistertango - Bitcoin friendly European Bank Account + free MasterCard - page 3. (Read 30527 times)

newbie
Activity: 11
Merit: 0
I am not getting the code SMS code. Anyone got the same problem? I tried with the app and on website. The same..

let me know

Cant login because of this. I cant get hold of support. Any Mistertango support here? Please PM me.
legendary
Activity: 2912
Merit: 1068
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I haven't reported it. I usually just use my other non-crypto card when Mistertango fails on me  Embarrassed

Yes, me too but that is not solution. If my Bitcoin debit card isn't working then I don't realy need it.
Besides, their high fees are getting on my nervs too so I'm thinking to abandon Mistertango fully and go to Wirex. They seam to be far better option at the moment.
I also hope that soon we will have better choice of Bitcoin debit card providers.
member
Activity: 113
Merit: 10
I haven't reported it. I usually just use my other non-crypto card when Mistertango fails on me  Embarrassed
legendary
Activity: 2912
Merit: 1068
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I've been having the same problem lately. The card is denied every now and then. Sometimes I try it again immediately at the same store and then it works.

But how weird is that? This isn't nornal functioning and they should do something about it. It's very unpleasant feeling going to the store with card you don't know whether it will be accepted or declined and you don't know the reasons for neither of that.
Have you reported that problem to customer service, have they replied anything and explained why is this happening?
member
Activity: 113
Merit: 10
 I've been having the same problem lately. The card is denied every now and then. Sometimes I try it again immediately at the same store and then it works.
legendary
Activity: 2912
Merit: 1068
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Mistertango has a flat 0.005 BTC fee for bitcoin deposits. That's more than 10 EUR based on current prices! Why not add a EUR based fee?

Actualy it's 0.0025 but it's still a lot.
I would also like to add that recently I've been having problems with Mistertango card. Again. It's realy frustrating when your card gets declined in store for no reason. So, enough funds is there and mastercard is accepted but the card is declined. Few moments afterwards I go to another store and everything is working fine. The fact that I can never be sure if the card will be accepted or not realy makes me mad.
Before this was happening from time to time but not I have this experience every week.
I realy think I should abandon Mistertango, they are realy not reliable.
newbie
Activity: 63
Merit: 0
After two months of waiting for our payment gateway, Mistertango replied this:

"Apologies for the late reply. We have received a response from the regulator, unfortunately, your request for card acquiring payment collection service was not approved."

Mistertango, is this a reasonable reply? You advertise yourself as a crypto friendly bank. What is exactly against regulations on a crypto exchange with an official crypto exchange licence?
I kindly ask you to please reconsider! Waiting for your soonest reply.

newbie
Activity: 63
Merit: 0
Hey Mistertango!

We are customers, and we applied for payment gateway on May 18th 2018 - helloCoin OÜ, ticket #36825. We did not get any reply from you for two full months now. Sad

You've got the fully completed application document, I've sent several emails, no reply whatsoever. Sad

Can you please see about this issue? Thank you!
legendary
Activity: 2912
Merit: 1068
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I'm not happy with this new decision of Mistertango. They are not cheap anyway and now I will have to pay monthly fee if I want to use Bitcoins deposit?
But they are only using the gap on the market in their favour. There is no big choice of Bitcoin debit card providers and the situation is actualy take it or leave it. Hope this will change soon.

I would also like to add that I had huge problems with their card this afternoon. In several stores the card was declined or double charged and it was almost impossibe to make the normal payments. And this is not the first time so their service is far from good and they charge it very pricy.
newbie
Activity: 16
Merit: 0
Have any of you had trouble with identification? I see the only way to do the identification is via the app, but this doesn't work. i'm using android and after downlaoding the app and logging into it I only have one option: 'start identification'. But this button does nothing. First time after clicking it I have prompt from andorid asking if I'll allow use of the camera (I agree and this change is registered in the app pivilidges) but then nothing. Evry time I click on the button it just reloads the page  Huh
jr. member
Activity: 132
Merit: 1
Is Sri lanka supported here? Do you have the option to create Virtual Cards?
copper member
Activity: 1283
Merit: 261
I never used their exchange, but using kraken or bistamp for change BTC to EUR and than send via SEPA to mistertango account, and it took 1 bisness day for receiving. So, i never pay 0.0025 BTC for convert BTC to EUR

5 EURO + 1 Euro in month  is not so much
legendary
Activity: 3234
Merit: 1375
Slava Ukraini!
Here is new pricing plans of Mistertango.

Users who will want send/receive to/from crypto exchanges will need to use Private + plan which costs €5 monthly. €5 monthly fee + 0.0025 BTC deposit/withdrawal fee doesn't sounds good. And Private + users will have to pay €1 every time when they are send or receive SEPA transfers. For me it will be too expensive to use Mistertango. I think I will need to search for cheaper alternatives...
newbie
Activity: 2
Merit: 0
So i ordered this card.
Was required to give literally all my personal information including a picture of my passport and a new updated picture of my face.
Fine... So i figured i would try it out.
I sent 0.0013 just to test out if this works.
After a couple of days no money came on my mister tango account.
I contacted support they told me there fee is 25usd per account top up.
I asked if there is a 25usd fee if they could please refund my money
I was told it was an transaction fee.
I asked what the fee was for since there was no transaction the money was never converted or anything legit just gave away 10usd for nothing.
At this point mister tango just quit replying.
A week goes by and i ask again.
And i get told
" For further communication regarding BTC transactions please contact Bitmarket support: [email protected]"

Just flat out scammed.
Yea sure theres an transaction fee. Never imagined it to be a min of 25usd.
And fine if there is a 25usd fee simply refund the money as the amount of money sent didn't cover the minium fee.
Legit just stealing money at that point

-Beside that
new updates to mistertango makes it cost 5euro a month
so if you can't accept that, together with the 25usd fee per transaction
don't bother with these guys just giving a bunch of personal information for nothing

"All crypto-related services (including access to btc-exchange.com) will be included only in upgraded (“+”) plans both for private and corporate clients. The full new Mistertango pricing model can be found here and below in the letter. "
private+ cost 5usd. Corporate will cost you 500euro a month to get / send money using btc

Shit company.
Shit support.
Complete and utter scam.
newbie
Activity: 5
Merit: 0
MisterTango announced from June 25th they will be charging 500 EUR per month for corporate accounts who make transfers to cryptocurrency exchanges. Unfortunately they should be deleted from the list of crypto-friendly payment institutions. Pity - thought they would make it.
newbie
Activity: 12
Merit: 0
So ADK support is not coming any time soon? (it was signed last October, but still only BTC deposits are accepted)
legendary
Activity: 3234
Merit: 1375
Slava Ukraini!
Hello everyone,

I just signed up for mistertango, and I've verified my account.
I sent a small amount of bitcoin ($ 5) to my bitcoin mistertango address.
And my balance is always 0 euro. Is this normal? Since yesterday.

Thank you !
You deposited too small amount of BTC. Mistertango have 0.0025 BTC deposit fee, so your deposited money went to fees. You have to deposit more than 0.0025 BTC.
newbie
Activity: 1
Merit: 0
Hello everyone,

I just signed up for mistertango, and I've verified my account.
I sent a small amount of bitcoin ($ 5) to my bitcoin mistertango address.
And my balance is always 0 euro. Is this normal? Since yesterday.

Thank you !
legendary
Activity: 3234
Merit: 5637
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Hello all.

I would really appreciate answer on my two questions. I am new to all of this so please bare with me.

1) So, basically I can "send my bitcoin to this card" ( I am simplifying things I know ) and withdraw it as Fiat on ATM ?
2) Can this card receive paypal payments. If I sell something and got payed via PayPal, can I transfer that money to this card?

Thank you very much in advance.


1.Yes,you can send BTC to this card,as far as I know there is 2 option-to send BTC and they are automatically converted in fiat/or to send to their exchange and sell BTC anytime you want.Then you can withdraw fiat on ATM.

2.This card can be linked to PayPal according to their FAQ.This means you should be able to use Mistertango MasterCard with PayPal.

Only one thing you should be aware,deposit fee is 0.0025 BTC so it is better to send one bigger amount then few smaller(4 deposits will cost you 0.01 BTC).
newbie
Activity: 1
Merit: 0
Hello all.

I would really appreciate answer on my two questions. I am new to all of this so please bare with me.

1) So, basically I can "send my bitcoin to this card" ( I am simplifying things I know ) and withdraw it as Fiat on ATM ?
2) Can this card receive paypal payments. If I sell something and got payed via PayPal, can I transfer that money to this card?

Thank you very much in advance.
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