Mistertango might have an automated transaction surveillance system which checks for red flags. If your SEPA transfer is captured for review, then there must be a reason. It could be the source of those funds. Was it an inward SEPA transfer from another person? They usually ask for documents in those cases. Another is, as I mentioned earlier, the amount. If it exceeds a certain threshold, then it might ring alarm bells.
The source was the same as for the first transfer which wasn't captured. I also made a third large transfer which wasn't captured. However the captured transfer was the largest so you might be right that it exceeded a limit. All transfers were outgoing SEPA. I've only loaded the account with Bitcoin. 
Topic: [ANN] Mistertango - Bitcoin friendly European Bank Account + free MasterCard - page 6. (Read 30527 times)
February 05, 2018, 02:50:39 PM
February 04, 2018, 11:37:43 PM
Do I understand correct that if i want to have Bitcoin Debit Mastercard I need to download the application on the phone and only then i can make verification?
Yep, that's the only way this works for a Mistertango account. The app has an integrated identity verification system called Jumio. It scans your ID or passport and takes a selfie of you holding that ID. It might ask you to blink your eyes to verify it's a live person and not a picture who is being verified.
It looks like it uses biometric facial recognition. It compares the selfie to the passport picture in real time.
February 04, 2018, 11:23:31 PM
Do I understand correct that if i want to have Bitcoin Debit Mastercard I need to download the application on the phone and only then i can make verification?
February 04, 2018, 07:09:38 PM
What kind of service these guys use to send their crypto card? Ordinary mail?
Generally ordinary mail but you can request them to send the card to you by courier (DHL or FedEx) if you're prepared to pay the courier fee. They sent mine by DHL. The process involves depositing enough money or coins into your Mistertango account to cover the courier fee.
If you request for DHL or FedEx they will respond with a quotation or price. They probably call the courier company in Vilnius first to check the cost of delivery to your country. If you respond and agree with the quotation, the courier fee will be taken from your Mistertango balance and the card will arrive quickly. I got mine within a few days.
February 04, 2018, 12:48:17 PM
What kind of service these guys use to send their crypto card? Ordinary mail?
February 03, 2018, 07:40:38 PM
It's not only the receiver who can put a transfer on hold. Mister Tango did put my outgoing SEPA transfer on hold and requested "documents" before releasing the transfer. My explanation of the purpose of the transfer wasn't enough. They need documents. It was my second large transfer. The first went through without any questions.
It’s not just Mistertango. I’m sure every bank flags and manually reviews large transactions. Have a look at this interesting list of flagging reasons:
https://www.ffiec.gov/bsa_aml_infobase/documents/red_flags/deposit_acct.pdf
Mistertango might have an automated transaction surveillance system which checks for red flags. If your SEPA transfer is captured for review, then there must be a reason. It could be the source of those funds. Was it an inward SEPA transfer from another person? They usually ask for documents in those cases. Another is, as I mentioned earlier, the amount. If it exceeds a certain threshold, then it might ring alarm bells.
February 03, 2018, 03:43:27 PM
It's not only the receiver who can put a transfer on hold. Mister Tango did put my outgoing SEPA transfer on hold and requested "documents" before releasing the transfer. My explanation of the purpose of the transfer wasn't enough. They need documents. It was my second large transfer. The first went through without any questions.
February 03, 2018, 07:54:48 AM
I can’t comment about SEPA transfers to third party accounts but those I sent weekly to my account in Germany usually arrived the following business day, some even arrived on the same day. Their SEPA service has so far always been flawless.
The issue might be at the receiving end of the transfer. If the receiving bank finds the transfer suspicious for whatever reason, they might put a hold on it or delay crediting of funds.
Anything can happen. Exchanges and banks are so unpredictable nowadays.
The issue might be at the receiving end of the transfer. If the receiving bank finds the transfer suspicious for whatever reason, they might put a hold on it or delay crediting of funds.
Anything can happen. Exchanges and banks are so unpredictable nowadays.
February 03, 2018, 06:04:57 AM
THANKS for all answers, 
just will wait for Monday and see if money arrived,
if not- then i will contact support
just will wait for Monday and see if money arrived,
if not- then i will contact support
February 02, 2018, 04:23:47 PM
...
At the end i ordered a card, and some days ago i made a Sepa transfer to my grandmothers bank account -- but still not there!!
...
At the end i ordered a card, and some days ago i made a Sepa transfer to my grandmothers bank account -- but still not there!!
...
This could be your problem. Due to the increasingly restrictive regulations of the European
Union on financial transfers of any kind, a service like Mistertango is not allowed
to process transactions to bank accounts that belong to a 3rd party.
You should only make withdrawals to your own bank account, because otherwise
you will run into trouble. I would send an e-mail to the Mistertango support where you state
that you were not aware of this rule and that you will only do transfers from and to
a bank account in your own name in the future. Otherwise they will most likely
shut down your account.
This isnt true at all... What would be the point of using a virtual bank account like mistertango if you could only send to your own bank account. The guy probaby have to contact the support.
February 02, 2018, 04:00:24 PM
Agree. You can SEPA to any account however it will take two days. Not 24 hours.
February 02, 2018, 06:41:56 AM
...
At the end i ordered a card, and some days ago i made a Sepa transfer to my grandmothers bank account -- but still not there!!
...
At the end i ordered a card, and some days ago i made a Sepa transfer to my grandmothers bank account -- but still not there!!
...
This could be your problem. Due to the increasingly restrictive regulations of the European
Union on financial transfers of any kind, a service like Mistertango is not allowed
to process transactions to bank accounts that belong to a 3rd party.
You should only make withdrawals to your own bank account, because otherwise
you will run into trouble. I would send an e-mail to the Mistertango support where you state
that you were not aware of this rule and that you will only do transfers from and to
a bank account in your own name in the future. Otherwise they will most likely
shut down your account.
I am using my MisterTango account like any other bank account.
I make a lot of transfers from and to third parties!
There is no problem at all.
February 02, 2018, 06:37:40 AM
...
At the end i ordered a card, and some days ago i made a Sepa transfer to my grandmothers bank account -- but still not there!!
...
At the end i ordered a card, and some days ago i made a Sepa transfer to my grandmothers bank account -- but still not there!!
...
This could be your problem. Due to the increasingly restrictive regulations of the European
Union on financial transfers of any kind, a service like Mistertango is not allowed
to process transactions to bank accounts that belong to a 3rd party.
You should only make withdrawals to your own bank account, because otherwise
you will run into trouble. I would send an e-mail to the Mistertango support where you state
that you were not aware of this rule and that you will only do transfers from and to
a bank account in your own name in the future. Otherwise they will most likely
shut down your account.
February 02, 2018, 05:19:21 AM
I can confirm these guys are legit, decent level of service in my opinion
February 02, 2018, 02:49:47 AM
Hello,
after all sh..t what happened last month with wavecrest,
i also opened an account at mistertango.
All went fine, verification super fast and easy, if you do not have an old damaged smartphone like me.
At the end i ordered a card, and some days ago i made a Sepa transfer to my grandmothers bank account -- but still not there!!
So somebody knows, how long they usually need?
In EU with Sepa it is normal about 24 hours-
Bad days for btc ---but don´t give up guys!!!
after all sh..t what happened last month with wavecrest,
i also opened an account at mistertango.
All went fine, verification super fast and easy, if you do not have an old damaged smartphone like me.
At the end i ordered a card, and some days ago i made a Sepa transfer to my grandmothers bank account -- but still not there!!
So somebody knows, how long they usually need?
In EU with Sepa it is normal about 24 hours-
Bad days for btc ---but don´t give up guys!!!
February 01, 2018, 05:37:16 AM
Guys has anyone signed up for a corporate account with them? How long did it take to get approved after document submission?
January 31, 2018, 09:09:09 AM
Found this on another thread and I think it will be good to post it here to inform more users.
And goodbye to this card too..
Dear Mistertango users,
We have some really bad news for you...
Due to the new regulations of "Mastercard" we can't issue card services for clients located outside Europe.
From the 2018-02-01 all "Mistertango" issued cards for non-EU clients will be disabled.
We are working hard to find new worldwide solution as fast as possible.
You will be still able to use your "Mistertango" account to receive and send SEPA and SWIFT transfers.
We are really sorry about this issue!
Sincerely,
Mistertango
On the positive side, they still allow SEPA and SWIFT transfers which means I can still load the account with coins and transfer Euros to my other accounts.
So, as I understand, EU based clients still will be able to use Mistertango card? Because I'm from EU and didn't got this notification. Dear Mistertango users,
We have some really bad news for you...
Due to the new regulations of "Mastercard" we can't issue card services for clients located outside Europe.
From the 2018-02-01 all "Mistertango" issued cards for non-EU clients will be disabled.
We are working hard to find new worldwide solution as fast as possible.
You will be still able to use your "Mistertango" account to receive and send SEPA and SWIFT transfers.
We are really sorry about this issue!
Sincerely,
Mistertango
On the positive side, they still allow SEPA and SWIFT transfers which means I can still load the account with coins and transfer Euros to my other accounts.
If this information is accurate then Mastercard is now only for EU residents,I hope it is not just a matter of time when it will cancel card for us too.Although I do not understand why card issuers have such attitudes if every user must verify account with ID card/passport + selfie,it is very easy to track and monitor every user anywhere in the world.
Quote
Lucius, the Android app is only to check the balance and a list of operations!
BrunoCarvalho, thank you for info-I will soon buy new phone and try Mistertango app
January 31, 2018, 08:44:03 AM
Found this on another thread and I think it will be good to post it here to inform more users.
And goodbye to this card too..
Dear Mistertango users,
We have some really bad news for you...
Due to the new regulations of "Mastercard" we can't issue card services for clients located outside Europe.
From the 2018-02-01 all "Mistertango" issued cards for non-EU clients will be disabled.
We are working hard to find new worldwide solution as fast as possible.
You will be still able to use your "Mistertango" account to receive and send SEPA and SWIFT transfers.
We are really sorry about this issue!
Sincerely,
Mistertango
On the positive side, they still allow SEPA and SWIFT transfers which means I can still load the account with coins and transfer Euros to my other accounts.
So, as I understand, EU based clients still will be able to use Mistertango card? Because I'm from EU and didn't got this notification. Dear Mistertango users,
We have some really bad news for you...
Due to the new regulations of "Mastercard" we can't issue card services for clients located outside Europe.
From the 2018-02-01 all "Mistertango" issued cards for non-EU clients will be disabled.
We are working hard to find new worldwide solution as fast as possible.
You will be still able to use your "Mistertango" account to receive and send SEPA and SWIFT transfers.
We are really sorry about this issue!
Sincerely,
Mistertango
On the positive side, they still allow SEPA and SWIFT transfers which means I can still load the account with coins and transfer Euros to my other accounts.
January 31, 2018, 07:46:46 AM
How fast I can withdraw BTC after buying one in their exchange? Is it automatic process or needs manual approval?
January 31, 2018, 05:34:14 AM
Hello.. I have the card i it just works everywhere, almost 500€ spended on stores in just a week!
The only "problem" is the fee you pay to load the card, but if you load high amounts you will not have this problem, for example, the fee of loading the card with 100€ or 2000€ its almost the same "aprox.25€" so if you top-up with high values its not that big of a deal! ATM withdrawals are fine too, but you can only withdraw 1 time per month free of fee, if you want to withdraw more you will pay 3€ fixed-fee for every time on that month, the withdrawal fee resets at the end of each month!
All the purchases in ePOS/POS stores are FEE-FREE so this is very good. As far as i know this is one of the best cards right now that still runs.
The only "problem" is the fee you pay to load the card, but if you load high amounts you will not have this problem, for example, the fee of loading the card with 100€ or 2000€ its almost the same "aprox.25€" so if you top-up with high values its not that big of a deal! ATM withdrawals are fine too, but you can only withdraw 1 time per month free of fee, if you want to withdraw more you will pay 3€ fixed-fee for every time on that month, the withdrawal fee resets at the end of each month!
All the purchases in ePOS/POS stores are FEE-FREE so this is very good. As far as i know this is one of the best cards right now that still runs.
Not so long ago deposit fee was 0.00500000 BTC,now they have reduce fee for 50% which is a very good move.Also for EU residents MasterCard is completely free for a period of three years.As far I know user can withdraw 200€ at ATM for free every month,after that fee is applied.
Since my old Android is not support MisterTango app(I hope to buy a new one soon) is phone app necessary for anything except for identity and card verification?
Lucius, the Android app is only to check the balance and a list of operations!
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