Cryptsy and BTC38 are updating their wallets on 0.9.2.6.
BTC38 was on the qrk.blockr.io wrong fork chain.They stopped deposit/withdrawals until they update and reindex their wallet.
BTER and the qrk.blockr.io are also on the wrong fork chain.I contacted BTER and qrk.blockr.io and warn them about it,but they did not response and continue to run on the wrong chain.
It will be the best if any Chinese Quark user contact BTER via Weibo or QQ or by phone,because they are very slow to response on e-mails.
The BTER team is serious, and they respond always to emails
but you're right, it's true they are slow
did you submit a ticked after login on your account ?
I'm going to submit a ticket, .... what do I must to explain ?
Yes, I submitted ticket 5 days ago. I told them that they are on the wrong fork of blockchain and because of that 2 my withdrawals from BTER ended nowhere.3 days ago I got response from them.They said that it was reported to their dev to check.For almost 4 days I didnt notice that they are doing anything about it - their wallet still operating on the wrong fork.
They have to update to 0.9.2.6 and reindex wallet which will erase wrong fork blockchain tx from the wallet and put back lost Quarks to balance sheet.