interesting.
and perhaps a tad sycophantic so feel free to shoot me down in flames, but this is what i believe.
my reasoning is that for the first time, ever, we have been dealing with a company who have not only turned out the most efficient hardware from their own IP but have also flown in the face of all other h/w manufacturers by striving to assure 100% customer satisfaction.
in this industry, it's unheard of.
I just want to say, if you don't win this Guy, well done for rounding up such a skilled team, and for everything that you do to service our mining requirements. Although you are obviously driven by the profit which keeps you in production, so are we and I wish to applaud you, not only in that excellent customer service, but also in the actual hardware you have produced.