[ANN] Spondoolies-Tech - carrier grade, data center ready mining rigs - page 489.

Guy Corem

donator

Activity: 1414

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Spondoolies, Beam & DAGlabs

Quote from: Dans on July 29, 2014, 05:06:34 PM

Quote from: Guy Corem on July 29, 2014, 04:04:48 PM

It's quite late in Israel, I'll answer more questions tomorrow.
Long days ahead ...

Guy

Thanks for taking the time to explain, and with the compensation plan it just goes to show the type of company Spondoolies-Tech is. Other companies just try to hide the problem and play stupid...straight up and honest is the way to earn continued business. I intend to order additional units.

Thank you for the hard work, keep it coming!

Thank you Dan. Appreciated.

Dans

newbie

Activity: 48

Merit: 0

Quote from: Guy Corem on July 29, 2014, 04:04:48 PM

It's quite late in Israel, I'll answer more questions tomorrow.
Long days ahead ...

Guy

Thanks for taking the time to explain, and with the compensation plan it just goes to show the type of company Spondoolies-Tech is. Other companies just try to hide the problem and play stupid...straight up and honest is the way to earn continued business. I intend to order additional units.

Thank you for the hard work, keep it coming!

Guy Corem

donator

Activity: 1414

Merit: 1051

Spondoolies, Beam & DAGlabs

Quote from: wh00per on July 29, 2014, 05:01:54 PM

Quote from: Guy Corem on July 29, 2014, 04:53:35 PM

Thank you. It will.

Thanks a lot for the hard work of keeping us informed, for the delivery in time, and the compensation plan in place.

Much appreciated.

Thank you.

RoadStress

legendary

Activity: 1904

Merit: 1007

Quote from: frisco on July 29, 2014, 04:57:12 PM

Quote from: RoadStress on July 29, 2014, 04:54:22 PM

Quote from: frisco on July 29, 2014, 04:50:36 PM

And all hosting quotes we got are for 2500W and no one saus a word to say it was 2700W (even hashplex hash SP30 listed as 2500W https://hashplex.com/frequently-asked-questions/)

Another problem could be pushing the PSUs to that limit, being server grade is not the same as "unlimited powa" a 10% over specs sounds risky so I hope the FW is on the safe zone to avoid burning the PSUs

Hashplex got the 2500W from the product page, but it was stated a long time ago that for the 6TH/s the units would need 2700W.

If you can point us where, it will be great.

Too lazy to check the official SP-Tech site? http://www.spondoolies-tech.com

Quote from: midyatspor on July 29, 2014, 04:57:32 PM

Basically the co. over promised and under delivered, this is not the way to do business and is the reason why I will never buy a Pre-Sale, I bet the co. knew there would be issues with hardware hence no refund. Currently I only buy from companies that sell from stock, When Spondoolies sells from stock is the day I place an order.

So SP-Tech just announced that they will offer refunds and you say that there are no refunds. Why?

wh00per

hero member

Activity: 572

Merit: 500

Quote from: Guy Corem on July 29, 2014, 04:53:35 PM

Thank you. It will.

Thanks a lot for the hard work of keeping us informed, for the delivery in time, and the compensation plan in place.

Much appreciated.

bitcoinarnold

member

Activity: 63

Merit: 10

sp30

Good luck Spondoolies!

Guy Corem

donator

Activity: 1414

Merit: 1051

Spondoolies, Beam & DAGlabs

Quote from: midyatspor on July 29, 2014, 04:57:32 PM

... I bet the co. knew there would be issues with hardware ...

Not true. We got nasty surprise.

Biodom

legendary

Activity: 3892

Merit: 4331

Quote from: midyatspor on July 29, 2014, 04:57:32 PM

Basically the co. over promised and under delivered, this is not the way to do business and is the reason why I will never buy a Pre-Sale, I bet the co. knew there would be issues with hardware hence no refund. Currently I only buy from companies that sell from stock, When Spondoolies sells from stock is the day I place an order.

What are you talking about? they were selling SP-10 from stock for quite a while.

midyatspor

member

Activity: 107

Merit: 10

Basically the co. over promised and under delivered, this is not the way to do business and is the reason why I will never buy a Pre-Sale, I bet the co. knew there would be issues with hardware hence no refund. Currently I only buy from companies that sell from stock, When Spondoolies sells from stock is the day I place an order.

frisco

full member

Activity: 176

Merit: 100

Quote from: RoadStress on July 29, 2014, 04:54:22 PM

Quote from: frisco on July 29, 2014, 04:50:36 PM

And all hosting quotes we got are for 2500W and no one saus a word to say it was 2700W (even hashplex hash SP30 listed as 2500W https://hashplex.com/frequently-asked-questions/)

Another problem could be pushing the PSUs to that limit, being server grade is not the same as "unlimited powa" a 10% over specs sounds risky so I hope the FW is on the safe zone to avoid burning the PSUs

Hashplex got the 2500W from the product page, but it was stated a long time ago that for the 6TH/s the units would need 2700W.

If you can point us where, it will be great.

BitCoin Operated Boy

sr. member

Activity: 462

Merit: 250

Quote from: Biodom on July 29, 2014, 04:47:17 PM

Quote from: Guy Corem on July 29, 2014, 04:40:40 PM

Quote from: Biodom on July 29, 2014, 04:37:00 PM

Quote from: Tigggger on July 29, 2014, 04:31:18 PM

Quote from: Guy Corem on July 29, 2014, 04:03:51 PM

For customers receiving units before October, we will adjust the price of your machines consistent with the 4.5TH/s +- 5% hash rate. Compensation will be based on preserving the $/GH ratio of the original deal. Starting in October, we will compensate you for the differential in hashing power according to each customer's preference. We will contact each and every one of you over the next few weeks to discuss your preferred method of compensation.

Early thoughts likely to be amended....

Whilst I appreciate that you will compensate buyers, $/GH isn't the only factor.

They've gone from 0.4w/GH to 0.67w/GH which significantly impacts both the running costs AND the length of time these will be viable to run.

Yes, this is did not receive any mention in the original statement. I am at a loss, however, at the 0.55W/Gh number that was a secondary comment.
If it is 0.55W/GH for 4500GH, then it is 2475W, which is exactly what was expected. Confused as to where the 3kw number is coming from.

July-September batches: 4500GHs +- 5% with 3000 Watt at the wall
October and later batches: 5500GHs +- 5% with 3000 Watt at the wall

Not sure why people of Aug-Sept orders have to wait until October for compensation.

Yeah I don't get it neither...

Hopefully they will start answering e-mails now as I have got few questions...

RoadStress

legendary

Activity: 1904

Merit: 1007

Quote from: frisco on July 29, 2014, 04:50:36 PM

And all hosting quotes we got are for 2500W and no one saus a word to say it was 2700W (even hashplex hash SP30 listed as 2500W https://hashplex.com/frequently-asked-questions/)

Another problem could be pushing the PSUs to that limit, being server grade is not the same as "unlimited powa" a 10% over specs sounds risky so I hope the FW is on the safe zone to avoid burning the PSUs

Hashplex got the 2500W from the product page, but it was stated a long time ago that for the 6TH/s the units would need 2700W.

Guy Corem

donator

Activity: 1414

Merit: 1051

Spondoolies, Beam & DAGlabs

Quote from: noodle73 on July 29, 2014, 04:51:38 PM

Well, at least we know where we are now. Guy, thanks for all your hard work and honest communication. Well done for finding an equitable solution to the shortfall - I trust it will apply fairly to the Roadstress Group Buy customers as well as those who paid full retail. New tech is always problematic...

Thank you. It will.

Guy Corem

donator

Activity: 1414

Merit: 1051

Spondoolies, Beam & DAGlabs

Quote from: frisco on July 29, 2014, 04:50:36 PM

Another problem could be pushing the PSUs to that limit, being server grade is not the same as "unlimited powa" a 10% over specs sounds risky so I hope the FW is on the safe zone to avoid burning the PSUs

We're doing the same with SP10, with the approval of the manufacturer

noodle73

member

Activity: 71

Merit: 10

Well, at least we know where we are now. Guy, thanks for all your hard work and honest communication. Well done for finding an equitable solution to the shortfall - I trust it will apply fairly to the Roadstress Group Buy customers as well as those who paid full retail. New tech is always problematic...

frisco

full member

Activity: 176

Merit: 100

Quote from: Tigggger on July 29, 2014, 04:44:41 PM

Quote from: RoadStress on July 29, 2014, 04:34:10 PM

Quote from: Tigggger on July 29, 2014, 04:31:18 PM

They've gone from 0.4w/GH to 0.67w/GH which significantly impacts both the running costs AND the length of time these will be viable to run.

There was never a 0.4w/GH for the full system. 0.5W/GH was what I used for my calculations and I am sure that downclocking will be possible just like with SP10.

http://www.spondoolies-tech.com/products/sp30-yukon-september-batch-1

6TH, 2500w is what it says, but using Guy's figure of 2700w that's still 0.45w/GH -> 0.67w/GH which is a 40% increase.

This affects the running costs, profitability and lifetime of the machine, and should also be considered when deciding compensation.

And all hosting quotes we got are for 2500W and no one saus a word to say it was 2700W (even hashplex hash SP30 listed as 2500W https://hashplex.com/frequently-asked-questions/)

Another problem could be pushing the PSUs to that limit, being server grade is not the same as "unlimited powa" a 10% over specs sounds risky so I hope the FW is on the safe zone to avoid burning the PSUs

Biodom

legendary

Activity: 3892

Merit: 4331

Quote from: Guy Corem on July 29, 2014, 04:40:40 PM

Quote from: Biodom on July 29, 2014, 04:37:00 PM

Quote from: Tigggger on July 29, 2014, 04:31:18 PM

Quote from: Guy Corem on July 29, 2014, 04:03:51 PM

For customers receiving units before October, we will adjust the price of your machines consistent with the 4.5TH/s +- 5% hash rate. Compensation will be based on preserving the $/GH ratio of the original deal. Starting in October, we will compensate you for the differential in hashing power according to each customer's preference. We will contact each and every one of you over the next few weeks to discuss your preferred method of compensation.

Early thoughts likely to be amended....

Whilst I appreciate that you will compensate buyers, $/GH isn't the only factor.

They've gone from 0.4w/GH to 0.67w/GH which significantly impacts both the running costs AND the length of time these will be viable to run.

Yes, this is did not receive any mention in the original statement. I am at a loss, however, at the 0.55W/Gh number that was a secondary comment.
If it is 0.55W/GH for 4500GH, then it is 2475W, which is exactly what was expected. Confused as to where the 3kw number is coming from.

July-September batches: 4500GHs +- 5% with 3000 Watt at the wall
October and later batches: 5500GHs +- 5% with 3000 Watt at the wall

OK, great. Then, the 0.55Gh/w is at the instrument level? From the point of view of consumer, it is 0.67W/Gh because I am getting 4.5TH and pay for 3kw to my power provider.
I am just trying to see where the numbers are coming from.

mrpark

sr. member

Activity: 364

Merit: 250

Quote from: Guy Corem on July 29, 2014, 04:40:40 PM

Quote from: Biodom on July 29, 2014, 04:37:00 PM

Quote from: Tigggger on July 29, 2014, 04:31:18 PM

Quote from: Guy Corem on July 29, 2014, 04:03:51 PM

For customers receiving units before October, we will adjust the price of your machines consistent with the 4.5TH/s +- 5% hash rate. Compensation will be based on preserving the $/GH ratio of the original deal. Starting in October, we will compensate you for the differential in hashing power according to each customer's preference. We will contact each and every one of you over the next few weeks to discuss your preferred method of compensation.

Early thoughts likely to be amended....

Whilst I appreciate that you will compensate buyers, $/GH isn't the only factor.

They've gone from 0.4w/GH to 0.67w/GH which significantly impacts both the running costs AND the length of time these will be viable to run.

Yes, this is did not receive any mention in the original statement. I am at a loss, however, at the 0.55W/Gh number that was a secondary comment.
If it is 0.55W/GH for 4500GH, then it is 2475W, which is exactly what was expected. Confused as to where the 3kw number is coming from.

July-September batches: 4500GHs +- 5% with 3000 Watt at the wall
October and later batches: 5500GHs +- 5% with 3000 Watt at the wall

What does it hash at @110v and what is the sound level (db).

Tigggger

legendary

Activity: 1098

Merit: 1000

Quote from: RoadStress on July 29, 2014, 04:34:10 PM

Quote from: Tigggger on July 29, 2014, 04:31:18 PM

They've gone from 0.4w/GH to 0.67w/GH which significantly impacts both the running costs AND the length of time these will be viable to run.

There was never a 0.4w/GH for the full system. 0.5W/GH was what I used for my calculations and I am sure that downclocking will be possible just like with SP10.

http://www.spondoolies-tech.com/products/sp30-yukon-september-batch-1

6TH, 2500w is what it says, but using Guy's figure of 2700w that's still 0.45w/GH -> 0.67w/GH which is a 40% increase.

This affects the running costs, profitability and lifetime of the machine, and should also be considered when deciding compensation.

frisco

full member

Activity: 176

Merit: 100

1200W output after the voltage conversion (indeed 1350W as it is overvolted) - 1500W input at wall
voltage conversion always adds specially when you are out of the 70-90% load of the PSU.

Anyway the SP30 have ended being a slighty improved 3xSP10 (25% W/H improvement).

I am waiting to see the details but a 25% refund based on buy price when the SP30 is 25% slower and 20% more power hungry doesn't help, hosting prices will be 20% higher so ROI will be greatly hurt.
Refund should be based on the same W/H, not overclocking the SP30 as you are doing to try to reduce the H/s issue.

Topic: [ANN] Spondoolies-Tech - carrier grade, data center ready mining rigs - page 489. (Read 1260350 times)