I really hate this but I hope someone can help me out here.
I just sended 1 btc worth Burst from poloniex to Bittrex. When I withdraw my burst I added the adress in poloniex and sended my coins. Now after a day I still recieved nothing and surprisingly i see the following message on the deposit wallet of Bittrex: ''When depositing, please send your message unencrypted.
If the message is not included in your transfer, we cannot credit your account. Please do not directly deposit from an exchange or pool unless they allow you to specify a message.'' Now is my question when i withdraw from poloniex i didnt see a column other then Amount to send and to which adress. And second, I was in a hury with sending my coins and I never expected this kind of transfere.
Are my coins lost now? That would be reall really bad for my to see 1BTC worth on brust gone like nothing. Why is this so complicated to transfer burst to Bittrex. Please can someone help me out here.
Find out the exact transaction Poloniex used after you initiated the transfer (usually within 10 blocks).
( All you need is visible on the blockchain, you just need your browser and a wallet, (online or local).
Search for the destination address and the amount you transferred (minus Polo's fee) - that is the one. )
Send the transaction number to Bittrex Support, explaining your error and asking them to transfer to your Bittrex account.
Be polite, you have made the mistake, wait patiently.
Bittrex is very clear about depositing, you did not read or understand their guideline. It happens.
Hi the problem is as follow:
Here i Cant find my transaction :
http://burstcoin.bizHere i found my transaction :
https://wallet.burst-team.us:8128Transaction 15104632989918454416
Why i cant find my transaction on the blockexplorer on the website burstcoin.biz?
Is my transaction sended by poloniex or what? Did Bittrex receive my coins but could not assign them to the right wallet because i didn't add the message?
How can i solve this, by contact bittrex support? But If i send them my transaction id it cant be found on the blockexplorer.
You initiated a transfer from Polo to Bittrex.
So the transaction is from the Polo hotwallet to the Bittrex hotwallet.
Bittrex cannot identify the intended recipient, because you didn't include your recipient code
in the message field. You can't add any message when sending from (any?) exchange, that is
why Bittrex states, very clearly, "do not send diretcly from other exchanges". Other exchanges
use other methods for deposits, that's just the way it is.
Again, now contact Bittrex support, explain the mistake you have made, document it
by including the transaction number and ask for deposit to your account.
burstcin.biz has its problems from time to time, if you look at the blocks registered for
the specific day with your polo/btrex transfer;
http://burstcoin.biz/blocks/2017-04-15you'll find that the block list is not consecutive - some error prevented the system from ingesting
all blocks info into the database. That also means all other info may be or is incomplete/bogus.
_I_ do all transactions, checks, research on my own "wallet". If you're shuffling these amounts
of money, you perhaps should do the same. Plus some research into the specifics of systems
involved.
Same person farming 2 accounts, but with same message? LOL~~