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Topic: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT - page 35. (Read 272454 times)

hero member
Activity: 1022
Merit: 517
Are they still listing coins with all the problems they have?

Based on their official news on the site and on their twitter account, the latest added coin is ZRX (added on August 18th). Seems that there is no more added coins after that. Obviously, they should fix all the problems they have instead of focusing on new coins that are going to be listed.
Surprisingly, their volume is still high compared to other exchange even though they have so many problems. Just curious, are those real volume or just a fake volume?
sr. member
Activity: 490
Merit: 250
Are they still listing coins with all the problems they have?
full member
Activity: 658
Merit: 101
After 43 days they closed my tickets, let 1 open and said will look and still they do not send my SIACOIN... why they replied last week to one of the tickets and still do not send my money ? I have 2FA enabled.

They received my BTC though when I added funds, they do not send my SC when withdraw ...



Lol i have the same problem.

It are arround 9k Siacoins:



Ticket has been openend since 30 days - just one reaction and not more.

Anyone know how I can deposit them ??
hero member
Activity: 770
Merit: 500

I have heard from some of my friends that the Poloniex has some technical problem to be solved and they do not like it, also, there is few new coins listed on this exchange, any comments about that?
newbie
Activity: 42
Merit: 0
I'm looking at starting arbitration with Poloniex for my missing deposits, has anyone been down this route that cares to tell their story?

https://suepoloniex.today/
member
Activity: 69
Merit: 10
I'm looking at starting arbitration with Poloniex for my missing deposits, has anyone been down this route that cares to tell their story?
newbie
Activity: 42
Merit: 0
I got a reply to my ticket today (originally created  24 Aug) relating to generating IDs, they noted to try again, however the issue still persists but someone is alive and well checking tickets at least!
full member
Activity: 441
Merit: 109
After 43 days they closed my tickets, let 1 open and said will look and still they do not send my SIACOIN... why they replied last week to one of the tickets and still do not send my money ? I have 2FA enabled.

They received my BTC though when I added funds, they do not send my SC when withdraw ...

hero member
Activity: 798
Merit: 1000
@Alphi - To my knowledge, Javan is based in the UK. But I have no idea who he is. All I know is that he is taking hella long to even acknowledge my ticket. I've altered the ticket to the withdraw being connected to a timed address, so I guess we'll see what happens from here.

Yeah I've learnt my lesson now as far as exchanges are concerned, as I'm not really invested heavily in the crypto community itself, I wasn't aware of the issues with Poloniex support until I got caught up

As for those Bitcoin addresses, I don't see 10,000 coins there anymore Sad


I think with the recent segwit update some block explorers are not reporting correct balances because they can't read the seqwit transactions.

Try blockchain.info

there is still 8,300 BTC here https://blockchain.info/address/12cgpFdJViXbwHbhrA3TuW1EGnL25Zqc3P

and 370 BTC here https://blockchain.info/address/17A16QmavnUfCW11DAApiJxp7ARnxN5pGX


And that is just the hot wallets that I know about.. there are probably others as well as cold storage.

So I don't think its time to panic just yet.. I think you just need to figure out how to escalate your ticket (either by contacting busoni/tristan or the arbitrator directly).

For anyone else reading this, you should probably only try to contact them directly if there is a huge amount of money stuck in withdraw awaiting approval.

Busoni/Tristan's linkedin https://www.linkedin.com/in/tristandagosta/

Goodluck!
sr. member
Activity: 574
Merit: 261
I think I've already posted this but it was a while ago and for those who missed it you should have a look; It's an amusing review of how special Poloniex is compared to other exchanges.

http://www.webd.com/the-poloniex-review-that-got-me-banned
newbie
Activity: 14
Merit: 0
My Polo ETH withdrawal is showing complete but the transaction id is invalid...anyone having this same issue???
newbie
Activity: 44
Merit: 0
The poloniex doesn't answer to my ticket for almost 50 days ...

Same here. 3 month NOTHING. Hate Poloniex. Nothing to say. Just a bunch of scammers and thefts. Hope FBI will close them soon. Such terrible exchange should not be here in that cryptospace.  Angry
hero member
Activity: 777
Merit: 777
Altbone inc.Burial service for altcoins
I'm entirely confused as to tickets with a higher ID than mine and others can be processed sooner. Would you mind sharing who was assigned to your ticket? I have "Javan", who seems to be in the land of nod since 38 days ago..

I'm personally offering a $2,500 bounty from my Poloniex account balance to the person who may be able to assist in contacting these guys direct or at least speeding up the response process.. Re-mortgaging our family home is becoming a serious possibility as the days go by Sad


Maybe try to skype or tweet busoni with your ticket number.I think your money is safe though because poloniex is very trustworthy no matter what fud is being spread on this thread.
newbie
Activity: 22
Merit: 0
@Alphi - To my knowledge, Javan is based in the UK. But I have no idea who he is. All I know is that he is taking hella long to even acknowledge my ticket. I've altered the ticket to the withdraw being connected to a timed address, so I guess we'll see what happens from here.

Yeah I've learnt my lesson now as far as exchanges are concerned, as I'm not really invested heavily in the crypto community itself, I wasn't aware of the issues with Poloniex support until I got caught up

As for those Bitcoin addresses, I don't see 10,000 coins there anymore Sad

I'll be sure to take a look at their so called "Terms of Service".




@holydarkness - Unfortunately not, I've created a few tickets. But I beg to differ how other users have this knowledge about tickets being pushed to the bottom.
hero member
Activity: 798
Merit: 1000
I'm entirely confused as to tickets with a higher ID than mine and others can be processed sooner. Would you mind sharing who was assigned to your ticket? I have "Javan", who seems to be in the land of nod since 38 days ago..

I'm personally offering a $2,500 bounty from my Poloniex account balance to the person who may be able to assist in contacting these guys direct or at least speeding up the response process.. Re-mortgaging our family home is becoming a serious possibility as the days go by Sad

Have you tried to not submitting other tickets? According to some people here, resubmitting only made your ticket to be pushed to the back of the line.

Another wild suggestion is to spare some money and visit their "office", maybe they'll help the process if you meet them face to face. Have anyone tried this?

There is an arbitration contact in the Terms of service too.. contact that law firm and ask for arbitration when its urgent and a lot of money is at stake.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
I'm entirely confused as to tickets with a higher ID than mine and others can be processed sooner. Would you mind sharing who was assigned to your ticket? I have "Javan", who seems to be in the land of nod since 38 days ago..

I'm personally offering a $2,500 bounty from my Poloniex account balance to the person who may be able to assist in contacting these guys direct or at least speeding up the response process.. Re-mortgaging our family home is becoming a serious possibility as the days go by Sad

Have you tried to not submitting other tickets? According to some people here, resubmitting only made your ticket to be pushed to the back of the line.

Another wild suggestion is to spare some money and visit their "office", maybe they'll help the process if you meet them face to face. Have anyone tried this?
hero member
Activity: 798
Merit: 1000
I'm entirely confused as to tickets with a higher ID than mine and others can be processed sooner. Would you mind sharing who was assigned to your ticket? I have "Javan", who seems to be in the land of nod since 38 days ago..

I'm personally offering a $2,500 bounty from my Poloniex account balance to the person who may be able to assist in contacting these guys direct or at least speeding up the response process.. Re-mortgaging our family home is becoming a serious possibility as the days go by Sad


Ticket says Martin. When I first lodged the ticket they said they would pass it on to an engineer to look at so I am assuming Martin is the engineer.
Maybe Javan is just some first level support guy in India or maybe he doesn't work there anymore, who knows.
All I know is that the first level support guys don't even have the ability to cancel a withdrawal (go figure) all they can do is pass the ticket onto an engineer.

The only other thing I can think of is to answer yes to "Is this a timed address" that might speed things up.

Sorry I cant be of much more help but you really should not be investing money on exchanges that you need to pay living expenses.. that is risky beyond measure.

Here is some more info:

On the 26th of August there was only 1000 BTC in these hot wallets controlled by Poloniex

12cgpFdJViXbwHbhrA3TuW1EGnL25Zqc3P
17A16QmavnUfCW11DAApiJxp7ARnxN5pGX

Now there is nearly 10,000 BTC.

So it seems like they have enough BTC to pay everyone out.

They also have upto 192,000 litecoins. on august 24 that was down to 120,000

https://chainz.cryptoid.info/ltc/wallet.dws?3029207.htm
newbie
Activity: 22
Merit: 0
I'm entirely confused as to tickets with a higher ID than mine and others can be processed sooner. Would you mind sharing who was assigned to your ticket? I have "Javan", who seems to be in the land of nod since 38 days ago..

I'm personally offering a $2,500 bounty from my Poloniex account balance to the person who may be able to assist in contacting these guys direct or at least speeding up the response process.. Re-mortgaging our family home is becoming a serious possibility as the days go by Sad
hero member
Activity: 798
Merit: 1000
Well I can confirm that "high value customers" aren't being put first in this situation (speaking from personal experience).

I've had a ticket open for 38 days now, with absolutely no human interaction. I'm "Awaiting Approval" on all attempted withdraws and myself and my family are beginning to suffer financially due to these recent happenings. I'm a level 2 verified user and level 3 trader. I've been with Poloniex for a long time, and to not be considered one of the more frequent users with large amounts of cryptocurrency stored is disheartening to say the least.

I've made several threads here on BitcoinTalk and I've even reached out over on Reddit, but I'm just receiving nothing back Sad

Ticket ID: #337772

I really hope that Poloniex will be able to resolve these issues for me promptly, because the longer this takes, the reality of having to re-mortgage our family home is getting closer Sad

As I said in one of my earlier posts the only reason I can think for them delaying a high value customer that is not in a country with sanctions is an account flagged for suspicious behavior.

What is suspicious behavior? that is entirely subjective.. it could be the way you trade, the number of withdrawals, the ip addresses you use, something you said in a forum post or on the ticket, an email address that looks dodgy, not using your real age or name, a tip off from the authorities, violating some obscure rule in the terms of service.. who knows.

My ticket was #390XXX so I should have been after you. My withdrawal was in BTC, I do not know why they processed my withdraw much sooner than others. I am not a high value customer but it was a fairly large withdrawal so maybe I was just lucky or very convincing when I raised my ticket...

One thing I did notice was that the BTC in one of the exchange wallets was going down quickly for a few days and then it suddenly went up right before they processed my withdrawal. This could be pure coincidence or it could have been them delaying withdrawals to trying and prevent a bank run.

It's all just speculation I really don't know any more than you guys...
newbie
Activity: 42
Merit: 0
Well I can confirm that "high value customers" aren't being put first in this situation (speaking from personal experience).

I've had a ticket open for 38 days now, with absolutely no human interaction. I'm "Awaiting Approval" on all attempted withdraws and myself and my family are beginning to suffer financially due to these recent happenings. I'm a level 2 verified user and level 3 trader. I've been with Poloniex for a long time, and to not be considered one of the more frequent users with large amounts of cryptocurrency stored is disheartening to say the least.

I've made several threads here on BitcoinTalk and I've even reached out over on Reddit, but I'm just receiving nothing back Sad

Ticket ID: #337772

I really hope that Poloniex will be able to resolve these issues for me promptly, because the longer this takes, the reality of having to re-mortgage our family home is getting closer Sad

It sucks that they will not even handle long term people!

But to note, relying on crypto trading as your only / main source of income and only using 1 site is not a reliable life plan. Never put all your egg's in one basket especially with something as unpredictable as crypto currencies in their current state.
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