Dear Musicoin Support,
im here to tell you something i was recently very disappointed to read. It came by your Service. So at first, letme tell you how it came to it :
Im Member in different S.N. Artist Groups. Some Days ago another Artist posted in one of those groups his Tracklist of Musicoin. I actually liked his music and streamed his list up and down for several hours. To this point i never registered to Musicoin neither i read their Whitepaper / anything about it. When i was watching those playlist several days later, i noticed the Ads about Musicoin and Atomic Records. So i clicked them , got into it and registered by myself.
At first i thought this is a real cool concept which truly can stand his ground vs big players like google / YT. I uploaded a track, which i created by myself. I was going through the verification process, like everyone else.
I felt lucky when i noticed the 250 SMC Welcome Bonus in my account and thought "Yeah , very generous company !". Also i smiled when i noticed , shortly after my upload , the first comments and listeners. Those people also had a profile on MSC , they were Artists like me. I got a little excited about the fact that, when i got to bed, i already had 5 Comments and 9 "Plays" and total 259 Coins.
Next Day , i woke up , did my usual stuff. When i was done, i went to my computer, noticed that i forgot to close the window with the tracklist of the Artist who brought me to MSC initially.
I closed it , went to my SMC Profile and noticed , in Horror , that my earned Coins where gone. I felt back to the original Welcome Bonus of 250 SMC (which i still have).
So to make this clear , at this point:
I got real Listeners whose attention came by MSC Site itself to my profile. I did not spam that one Track i uploaded to SMC anywhere. I did not listen to my own music. I registered the previous day.
I went to my gmail account , found this email:
http://DELETEDSo at first i want to know :
Why my IP got flagged ? For listening to others Artists Music too excessively
Why you cant code something like that one IP is only allowed to listen to X-Ammount of Tracks instead of flagging them ??
What happened to my coins , that i earned by my own content in a totally legit way ? They got deducted because of ... ?
And especially interested i am in :
Also the other Email they have sent this to () is the Email Adress of another Customer ? It is not related to me or my account ?You wanna tell me that you reveal Customer-Email Adresses in your Mass-Banning-Emails ? So those guy has my Email Adress too now ?
And at least : What will happen if some Troll doesnt like my music and starts setting up his 200 VPS on my tracklist ? Will i get banned and all my coins deducted too ?
Very interested in your response !
KS