[Announcement] Avalon ASIC Batch #1 Ships - page 11.

Dhomochevsky

sr. member

Activity: 242

Merit: 251

Quote from: thorvald on March 21, 2013, 09:36:35 AM

Search the dhl site with the awb sender number that you have from avalon team , then you will get the info from the site and your awb number , different from the one provide to you (it will take some time ).
After the call from dhl it arrived in 7 days hong kong > germany >italy >romania (2 days in hk,1 in germany,1 in italy,2 in romania, 1 day for custom papar work)
add also the we +2 days

That's the problem, I don't have any sort of information from the Avalon team, no AWB sender number, no nothing Tongue

. That's strange, the lady that called me from DHL specifically told me on tuesday that "it will arrive tomorrow in Romania". So according to her, it's been in the country since yesterday.

If anyone from the Avalon team reads this, my order number was #200000330. Can you guys help me with some tracking info? Thanks.

thorvald

sr. member

Activity: 388

Merit: 250

Quote from: Dhomochevsky on March 21, 2013, 09:24:04 AM

Quote from: spiccioli on March 21, 2013, 08:50:41 AM

Every time I call them, here in Italy, they tell me that without tracking number their search is not conclusive.

One operator refused at first to do the search saying that I could be trying to access private informations.

spiccioli

Well, I see then. I'll try again later and give them the delivery address too. It's unpleasant that I have no tracking numbers yet, it would've made everything much easier.

Search the dhl site with the awb sender number that you have from avalon team , then you will get the info from the site and your awb number , different from the one provide to you (it will take some time ).
After the call from dhl it arrived in 7 days hong kong > germany >italy >romania (2 days in hk,1 in germany,1 in italy,2 in romania, 1 day for custom papar work)
add also the we +2 days

Dhomochevsky

sr. member

Activity: 242

Merit: 251

Quote from: spiccioli on March 21, 2013, 08:50:41 AM

Every time I call them, here in Italy, they tell me that without tracking number their search is not conclusive.

One operator refused at first to do the search saying that I could be trying to access private informations.

spiccioli

Well, I see then. I'll try again later and give them the delivery address too. It's unpleasant that I have no tracking numbers yet, it would've made everything much easier.

cedivad

legendary

Activity: 1176

Merit: 1001

Quote from: spiccioli on March 21, 2013, 08:50:41 AM

Quote from: Dhomochevsky on March 21, 2013, 08:41:05 AM

Well, on Tuesday I got a call from DHL saying that a package is underway for me and if all goes well with customs I'll have it today (on thursday).

So I called them back today and asked for a status update. The lady on the other end searched for a bit but told me there's no package for me in their system whatsoever. This is strange, anyone have any explanation for this?

Every time I call them, here in Italy, they tell me that without tracking number their search is not conclusive.

One operator refused at first to do the search saying that I could be trying to access private informations.

spiccioli

Always from italy, i was once able to block a package at the deposit using only the destination address. It widely depends on who you talk with, i suppose. Expecislly since that the Italian dhl phone number costs a lot to dial.

spiccioli

legendary

Activity: 1379

Merit: 1003

nec sine labore

Quote from: Dhomochevsky on March 21, 2013, 08:41:05 AM

Well, on Tuesday I got a call from DHL saying that a package is underway for me and if all goes well with customs I'll have it today (on thursday).

So I called them back today and asked for a status update. The lady on the other end searched for a bit but told me there's no package for me in their system whatsoever. This is strange, anyone have any explanation for this?

Every time I call them, here in Italy, they tell me that without tracking number their search is not conclusive.

One operator refused at first to do the search saying that I could be trying to access private informations.

spiccioli

Dhomochevsky

sr. member

Activity: 242

Merit: 251

Well, on Tuesday I got a call from DHL saying that a package is underway for me and if all goes well with customs I'll have it today (on thursday).

So I called them back today and asked for a status update. The lady on the other end searched for a bit but told me there's no package for me in their system whatsoever. This is strange, anyone have any explanation for this?

afterthedark

newbie

Activity: 14

Merit: 0

Can a kind soul take measurements of the unit ? (height, width, depth) It's not yet on the Wiki.

Thanks

spiccioli

legendary

Activity: 1379

Merit: 1003

nec sine labore

Quote from: hekiman on March 21, 2013, 07:23:19 AM

I can confirm that my order 2000007xx is on the way. I emailed DHL and they informed me, that they got package information but not the package itself. I think its at the carrier to Hong Kong.

The important is i have a tracking number! My order must be one of the last of batch #1 because i ordered in november when there were 5 avalons in shop. So batch #1 should be fully shipped as bitsyncom said.

I hope, i will get it in a week.

Thanks Team Avalon!

Sigh!

No news about my order 2000003xx, paid october 3rd, DHL has no info about it and cannot fully search for it without tracking, no mail from BitSyncom/Avalon team telling me it was sent.

Sad

spiccioli

hekiman

full member

Activity: 237

Merit: 114

I can confirm that my order 2000007xx is on the way. I emailed DHL and they informed me, that they got package information but not the package itself. I think its at the carrier to Hong Kong.

The important is i have a tracking number! My order must be one of the last of batch #1 because i ordered in november when there were 5 avalons in shop. So batch #1 should be fully shipped as bitsyncom said.

I hope, i will get it in a week.

Thanks Team Avalon!

SolarSilver

legendary

Activity: 1112

Merit: 1000

Quote from: thorvald on March 21, 2013, 05:25:35 AM

i just can`t explain the +30 restarts of the unit

Xiangfu released a new firmware image

https://bitcointalksearch.org/topic/m.1651847

thorvald

sr. member

Activity: 388

Merit: 250

i`ve tested the psu with 2x6950 and it works fine
i just can`t explain the +30 restarts of the unit
the only thing faulty was the hub
12h+ with no restarts
hw errors about 4%
disgarded about 13%
rejected about 0.6%
utiliy 31.3
temp max out 39 temp in 14

Thorvald

loshia

legendary

Activity: 1610

Merit: 1000

Quote from: eestimees on March 21, 2013, 02:50:51 AM

Quote from: eestimees on March 19, 2013, 08:12:32 AM

Got tracking from DHL (I asked via e-mail if there's something for me), order number close to 400 is in DHL premesis in HG. In couple of days it should be in Estonia, hope to get it from customs before weekend.

Can't hide the exitement

Well... my avalon is still in HG, little checking revealed that sending papers have been prepared but unit has not been given to DHL yet... Sad

Wait a day

same happend to me it took 24 ours for DHL tracking to start moving

eestimees

hero member

Activity: 651

Merit: 500

Quote from: eestimees on March 19, 2013, 08:12:32 AM

Got tracking from DHL (I asked via e-mail if there's something for me), order number close to 400 is in DHL premesis in HG. In couple of days it should be in Estonia, hope to get it from customs before weekend.

Can't hide the exitement

Well... my avalon is still in HG, little checking revealed that sending papers have been prepared but unit has not been given to DHL yet... Sad

server

legendary

Activity: 892

Merit: 1002

1 BTC =1 BTC

Really busy I guess... Looks like priority 1 is finishing shipment batch 1

anti76

sr. member

Activity: 730

Merit: 250

Quote from: ?? on ??

Did you contact Avalon support at http://support.avalon-asic.com/ ?

a bunch of letters written there, all unanswered

last:
We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 470.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).

To view the status of the ticket or add comments, please visit
http://bitsyncom.freshdesk.com/helpdesk/tickets/470

Thank you for your patience.

Sincerely,
BitSyncom Support Team

thorvald

sr. member

Activity: 388

Merit: 250

had 2 old tickets with no answer

so i didn`t open a new one

it seems that it was a defective hub and power supply

1h+ with no reset Cool

thorvald

sr. member

Activity: 388

Merit: 250

The hub was changed and the unit worked for 5 min Cheesy

The unit restarted without notice severeal times (the unit was on a ups 3000kva) interval >30s-5min<
It restarted even if the cgminer was stoped
The Ac is set to 16 C (input senzor temp =14 C output max 41)
i`ve changed one power supply with the only one i had 1200 quadro antec (had to do some modifications )
firmware 225 (tried also 320 but the cgminer will not start)
added 2 fans at the output temp constant 39
difficulty set to >64
Thorvald

luck factor -50% : Grin

anti76

sr. member

Activity: 730

Merit: 250

I did not get the device on the order 200000846
can still support even answer here?
When waiting for a parcel?

rgzen

member

Activity: 93

Merit: 10

wooow
looks like the machine has increased it sale price... from 88 BTC, nearly $ 5000, without psu!!

EDIT: The site has come back to under construction state... seems the info was not final

lenny_

legendary

Activity: 1036

Merit: 1000

DARKNETMARKETS.COM

Looks like site is prepared for batch #3. http://store.avalon-asics.com/?product=avalon-asic-unit
When will be buying possible?

Topic: [Announcement] Avalon ASIC Batch #1 Ships - page 11. (Read 238926 times)