I have an issue with my windows wallet.
I use windows 10 64bit.
Due the electricity problem, my computer did not shutdown properly.
When I restart my computer and open the pivx wallet, I saw this message "pivx-qt.exe has stopped working".
I can enter the wallet.
Is there any solution?
I do not have a backup of my wallet.
But the wallet file is still in my directory.
This is the second day I am using pivx wallet.
Please help me.
Thank you.
Don't worry. Your coins are safe as long as you have the wallet.dat file. (make sure to copy it elsewhere for backup!)
Now, your wallet is not working as the blockchain db is corrupt due to the non-graceful termination of the wallet. So...
From the directory where your wallte.dat file resides, you need to delete the chainstate & blocks directory. (only these 2)
Then you can relaunch the wallet to resync the blockchain.
If you want to sync faster, you can download the official blockchain backup from our github and extract the 2 folders.
You can download the "Pivx_Blockchain_Backup-xxxxxx.zip" from here:
https://github.com/PIVX-Project/PIVX/releasesA general question related to this answer; in a normal backup situation I make a backup of my wallet and save the .dat file in one of my personal folders, there is only the .dat file, there are no chainstate or blocks directory or other files, am I missing any files ? (my computer hasn't crashed by the way, but just in case it does....I'm thinking ahead)
the wallet.dat file is your money so you should be safe, you can allways download the chain, exe's and so on again. if you have edited some conf files safe them too (optional). also store a backup (the .dat file) on a exteral drive in case of hd crash or hw failure and so on. maybe have a backup on 2-5 external places like me
also think about to encrypt your wallet with a good password. there are lot of bad people trying to steal your wallet.
the business is called crypto wild west for a reason!
better be safe then sorry!edit:
in case of a restore or new pc i do the following:
1. Download and install Wallet from pivx.org
2. Start the wallet and let it snyc or close the wallet after a first start and the main window opens and don't wait for synch
3. open the pivx data dir copy your wallet.dat from your backup drive/folder to the data dir (overwrite the existing, new and empty wallet.dat)
4. open the wallet again (and let it snyc)
5 after a full sync all your funds are available