Folks, elasticband does not talk about unit delivery and delay. Look few pages back about packet of 500 u1 unit were stuck at china customs office and ups reqired vat number.
I am talking about lack of communication resulting it delays, the whole VAT situation could have been dealt with if tracking was handed out in a timely fashion. Miss-communications and constantly getting told it was being dealt by one person then when i speak to another i get a totally different story.
I have been told UPS have contacted me and i did not tell them to release the package and this is why it is still on hold. At no point until yesterday have i spoke to UPS or have they tried to contact me as i was told it was getting dealt with on the china side.
When i spoke to UPS today they say the complete opposite of what Bitmain tells me, they say it is the senders obligation to have the package returned. I can only reject the package upon the receiving and as i have not received i cannot reject, even the racking has updated twice saying they have contacted the sender. Nothing about receiver.
UPS tracking has updated to "Clearance in Progress" so hopefully.
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21/01/2014 18:11 Awaiting release from Clearance/Government agency / UPS contacted the sender
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15/01/2014 18:21 Awaiting release from Clearance/Government agency / UPS contacted the sender
UPS can be a bitch and a half. They routinely fail to deliver things to my building (delivery attempts are marked as late as 9:45pm) and i have NEVER gotten any calls from the front lobby buzzer or seen 'delivery notice' cards left anywhere to show they even tried.
On the last package i called UPS the day it shipped and asked they put it immediately for pickup at the distrobution and was told I cant request that until after a first attempt, but that the shipper could. I asked Bitmain and was told they can't do that once its shipped. So of course, UPS put my package on a truck for delivery, then suddenly changed their minds and marked it for pickup and never even bothered to attempt the delivery despite it already on the truck.
I'm sure the communication could be better, but UPS has some serious communications issues between their call centers and distribution/shipping facilities
