Author

Topic: ANTMINER S4 Discussion and Support Thread - page 127. (Read 301481 times)

hero member
Activity: 770
Merit: 509
October 12, 2014, 11:55:50 AM
It is incredibly misleading that shipping to the hosting facility is selected by default.

Looks like they at least added this to the top of the shipping page:

Quote
Note:
We offer you two delivery options 'Direct Shipping' and 'Umisoo Hosting' when you place an order. Please make sure you choose correct delivery option           before confirming your order. Umisoo Hosting means you are agreeing to host miner in China.


Not sure why they wouldn't just change regular shipping to default.
newbie
Activity: 4
Merit: 0
October 12, 2014, 11:39:58 AM
Buyers Beware!!!

I didn't purchase hosting Bitmain's interface caused this...

Bitmain is scamming people into buying hosing when you think your buy miners...

Bitmain still claims I purchased hosting and will not send me my S4 B1 I paid for!

I spoke to [email protected] @ Bitmain's hosting facility he told me I have to pay custody fees before I have access to the miners...

I explained to him that I didn't want hosting I wanted the miners I purchased in hand...

Bitmain is running one heck of a scam here, and it's costing me BTC everyday!

Bitmain finally made a 1 response to my many emails I would imagine posting on here had something to do with it...

Bitmain told me the reason my miners now were no longer available @ the hosting site is because the hoster bought them...Huh

Now Bitmain wants me to make a new order and Bitmain will transfer my original BTC from my S4 B1 purchase, but I have to pay the difference in cost due to the large drop in value of BTC...

I'm not sending Bitmain any more BTC for the same product I already paid in full for...

Code:
Bitmain stop holding my BTC hostage and send me my S4 B1 I purchased that should have been shipped on 9/29/14...

Code:
OR REFUND MY BTC IN FULL WHICH I WOULD CURRENTLY PREFER! 1PPWe6kZwyMRhz66GJKBykyEtfuAve9Jbv


HeXoR
1PPWe6kZwyMRhz66GJKBykyEtfuAve9Jbv



You're telling me to be more careful and Bitmain is trying to trick people into hoisting that are buying miners?

In the shipping NOTES I even added specific address for shipping...
 
Can you please explain MY CURRENT ORDER STATUS of the (2) S4 B1 miners I purchased that should have shipped 9/29/14?

Also why Bitmain has stopped all email communications & have forced me to air my business to the Bitcoin community?

Bitmain claims I purchased hosting....I actually logged into that host site Bitmain claimed my miners were @...linked my Bitmain account to the hosting site... and found NO miners! I even took a screenshot with todays date...

Please send me the 2 S4 B1 miners I purchased or transfer my BTC back into my bank!


BUYERS BEWARE...I was one of the first to purchased (2) S4 miners B1 that should have been shipped 9/29/14 and still haven't received my miners!
Currently Bitmain is holding my Bitcoin ransom...
I have emailed many of times asking for my miners or refund of my Bitcoin...
Bitmain claims I ordered hosting which I assured them I didn't...
I have an email from Bitmain stating they changed the interface after my purchase to make a correction...
Bitmain has stopped all communication and will not respond to my emails...
I have since emailed all of Bitmain partners and called Bitmain North America twice now and still nothing...
I'm still out 2 S4 Miners and A LOT of BITCOIN not to mention I'm Losing money everyday...
I thought Bitmain was a reputable company and this is by no way my first purchase from Bitmain...
I have used just about everyone of there products that has been made available to the public & many other companies miners...

I would like to have my miners or my Bitcoin transferred back to my bank!

CAN ANYONE BE OF ANY ASSISTANCE?

Please send your bitcoin payment as follows:
Amount (BTC):   
7.253
Address:   
1BWxzg2iyrYx1Gw4ddTBrHGDnir6164dyW
QR Code:   

Pay Details
Pay   7.253 BTC
Pay Confirm   7.253 BTC
Date   2014-09-25 22:53:26
Send Details
Unshipped
Order Details
Product   Total
ANTMINER S4 -B1 × 2
2900 USD ( 7.056 BTC )
Coupon
Shipping
顺丰
0.197  BTC


HeXoR
1PPWe6kZwyMRhz66GJKBykyEtfuAve9Jbv
newbie
Activity: 12
Merit: 0
October 12, 2014, 11:19:49 AM
For what it is worth, I was able to cross compile the version of cgminer found here, https://github.com/bitmaintech/cgminer, for the Beagle Board Black they use as the controller. That version has some commits after the October 3rd date of the latest S4 firmware and I was hoping for the changes CK was talking about earlier in the thread. This has seemed to address the issues with eligius for me and the S4 is averaging 2119.47 GH/s over the course of 9h 55m 26s.

https://i.imgur.com/lTACuIf.png
newbie
Activity: 28
Merit: 0
October 12, 2014, 10:10:35 AM
hello everybody,
I've paid for 2 s4 batch 1 that received last friday. Both of them were working ok with default parameters (not overclocked yet) until yesterday night that one of them was powered down and now I'm not able to power on it again. I've tried unplug the wire, changing the wires between them, but the result continue to be that this machine doesn't work.
Any suggestion please?
Thanks in advance.



I had a power unit go down last weekend. 
Contact Yoshi at [email protected], or call.  They are working out of Denver:

Bitmain Warranty
3700 Quebec St. #100239
Denver, Colorado 80207

Tel: 844-248-6246

They will help you get your unit fixed.

I had an S4 Power supply fry on me already as well I am waiting on bitmain to send me a new one right now
My wrong S4 has a yellow led on near the power connector when you power on. It's the same behaviour?
member
Activity: 60
Merit: 10
October 12, 2014, 09:51:15 AM
Well, if you're happy - that's the most important thing  Smiley

I wouldn't be though, no offense  Wink
newbie
Activity: 7
Merit: 0
October 12, 2014, 09:44:49 AM
Wait....so these things only work if you use ghash?

WTF. Nice one Bitmain. Not.

No....  There is currently a bug which is affecting the S4 working with pools which have Variable Difficulty.
I was waiting for a firmware update but I understand the Chinese have been on Public Holiday for the last week so I decided to change from Eligius to GHash.io (which was the advice given last week).   At least I am mining at full speed pending a firmware update Smiley


But most pools use vardiff. Didn't Bitmain test their units with any pools before shipping them? You should be able to use this thing with any pool you like, especially for that price. Sorry, but that's crap.

Good luck waiting for that firmware update too, from what I've read elsewhere on other Bitmain threads, customers have been waiting months for their firmware updates.....& still not got them.

EDIT: Reading back a few pages, what about this:

I'm a little confused tbh, as ck says:

It turns out the controller is so low powered that it can only process ~30 shares per second which mean that unless diff is set higher, they work their way into a death spiral before diff catches up. Great...

Which to me sounds like a hardware issue - or is it the firmware that decides how much power is provided to the controller?
It's not a firmware issue. The controller hardware they bundle with it is not fast enough to handle running at low diffs, and most pools start at a lower diff for a while before vardiff pushes them up. If they stay low diff long enough the controller never catches up. I gave them a driver code workaround (i.e. hack) to get over this hurdle. It means they'll (appear to) run at low hashrates for a while until the pool reaches a diff suitable for the device. When they say it's a firmware issue, they mean they'll offer new firmware with an updated cgminer to address the issue.

So if it's a hardware issue, no amount of firmware updates will fix it. The only way to fix this is to replace the under powered controller, is it not? Sounds to me like Bitmain didn't research enough & simply threw this thing together & shipped it out without testing it at all......nice.

Hey listen!  I'm just an average joe who bought an S4.  I've shared my success with GHash in the hope it might help someone else.   Carry on with the negativity if you wish but it is not providing anything to this topic!  It's all been said.   I'm Hashing, I'm happy pending firmware or replacement controller.
member
Activity: 60
Merit: 10
October 12, 2014, 09:15:25 AM
Wait....so these things only work if you use ghash?

WTF. Nice one Bitmain. Not.

No....  There is currently a bug which is affecting the S4 working with pools which have Variable Difficulty.
I was waiting for a firmware update but I understand the Chinese have been on Public Holiday for the last week so I decided to change from Eligius to GHash.io (which was the advice given last week).   At least I am mining at full speed pending a firmware update Smiley


But most pools use vardiff. Didn't Bitmain test their units with any pools before shipping them? You should be able to use this thing with any pool you like, especially for that price. Sorry, but that's crap.

Good luck waiting for that firmware update too, from what I've read elsewhere on other Bitmain threads, customers have been waiting months for their firmware updates.....& still not got them.

EDIT: Reading back a few pages, what about this:

I'm a little confused tbh, as ck says:

It turns out the controller is so low powered that it can only process ~30 shares per second which mean that unless diff is set higher, they work their way into a death spiral before diff catches up. Great...

Which to me sounds like a hardware issue - or is it the firmware that decides how much power is provided to the controller?
It's not a firmware issue. The controller hardware they bundle with it is not fast enough to handle running at low diffs, and most pools start at a lower diff for a while before vardiff pushes them up. If they stay low diff long enough the controller never catches up. I gave them a driver code workaround (i.e. hack) to get over this hurdle. It means they'll (appear to) run at low hashrates for a while until the pool reaches a diff suitable for the device. When they say it's a firmware issue, they mean they'll offer new firmware with an updated cgminer to address the issue.

So if it's a hardware issue, no amount of firmware updates will fix it. The only way to fix this is to replace the under powered controller, is it not? Sounds to me like Bitmain didn't research enough & simply threw this thing together & shipped it out without testing it at all......nice.
newbie
Activity: 7
Merit: 0
October 12, 2014, 09:07:58 AM
Wait....so these things only work if you use ghash?

WTF. Nice one Bitmain. Not.

No....  There is currently a bug which is affecting the S4 working with pools which have Variable Difficulty.
I was waiting for a firmware update but I understand the Chinese have been on Public Holiday for the last week so I decided to change from Eligius to GHash.io (which was the advice given last week).   At least I am mining at full speed pending a firmware update Smiley
member
Activity: 60
Merit: 10
October 12, 2014, 08:44:45 AM
Wait....so these things only work if you use ghash?

WTF. Nice one Bitmain. Not.
newbie
Activity: 7
Merit: 0
October 12, 2014, 08:36:33 AM
Have just signed up to ghash.io and followed the instructions.  Tricky site to navigate but should have done this a week ago when my S4 arrived.  
Have manually set the difficulty to 2048 and hashing perfectly at 2TH/s.  Confidence restored!  Would recommend this action
yxt
legendary
Activity: 3528
Merit: 1116
October 12, 2014, 08:13:40 AM

As of 10/10/2014 - this is the firmware listed on the bitmain support site:

initramfs.bin.SD-20141003.tar.gz

Do I unpack it or just point the S4 at the tar.gz and it uploads and decompresses it
and deals with the whole thing?

Thx.

Unless bitmain has gotten around to uploading the working firmware, you'll need to use this:

The latest firmware on the site is the fixed one, I just tried it and it flashed fine.

https://bitmaintech.com/support.htm?pid=00720140930114518599JXGHWWD80660

ATTENTION: "keep settings" is not working, after the update you have to change pools again!
newbie
Activity: 42
Merit: 0
October 12, 2014, 07:32:25 AM
Are the S4 working great?

our a lot of bugs
legendary
Activity: 1218
Merit: 1003
October 12, 2014, 05:35:00 AM
For shipping to umisoo hosting you had to accept the terms and conditions:

https://www.umisoo.com/about/terms.action
 Umisoo would like to apply for the authorization:

* View your email address

* View Bitmain Order ID and Order Content of which will be hosted at Umisoo

* View tracking number of the orders which will be hosted at Umisoo

Instruction

1. If you chose Umisoo Hosting Service, product will be delivered directly to the hosting center of Umisoo. Shipping dates can be found on bitmaintech.com .

2. Before you chose Umisoo Hosting Service, please found the Terms of Service of Umisoo Hosting Service at https://www.umisoo.com

3. You will be able to set up pool info, worker…etc, after Umisoo receives the products from bitmaintech.com .


 I have read, understood and accept the application of authorization

...





You're telling me to be more careful and Bitmain is trying to trick people into hoisting that are buying miners?

In the shipping NOTES I even added specific address for shipping...
 
Can you please explain MY CURRENT ORDER STATUS of the (2) S4 B1 miners I purchased that should have shipped 9/29/14?

Also why Bitmain has stopped all email communications & have forced me to air my business to the Bitcoin community?

Bitmain claims I purchased hosting....I actually logged into that host site Bitmain claimed my miners were @...linked my Bitmain account to the hosting site... and found NO miners! I even took a screenshot with todays date...

Please send me the 2 S4 B1 miners I purchased or transfer my BTC back into my bank!


BUYERS BEWARE...I was one of the first to purchased (2) S4 miners B1 that should have been shipped 9/29/14 and still haven't received my miners!
Currently Bitmain is holding my Bitcoin ransom...
I have emailed many of times asking for my miners or refund of my Bitcoin...
Bitmain claims I ordered hosting which I assured them I didn't...
I have an email from Bitmain stating they changed the interface after my purchase to make a correction...
Bitmain has stopped all communication and will not respond to my emails...
I have since emailed all of Bitmain partners and called Bitmain North America twice now and still nothing...
I'm still out 2 S4 Miners and A LOT of BITCOIN not to mention I'm Losing money everyday...
I thought Bitmain was a reputable company and this is by no way my first purchase from Bitmain...
I have used just about everyone of there products that has been made available to the public & many other companies miners...

I would like to have my miners or my Bitcoin transferred back to my bank!

CAN ANYONE BE OF ANY ASSISTANCE?

Please send your bitcoin payment as follows:
Amount (BTC):   
7.253
Address:   
1BWxzg2iyrYx1Gw4ddTBrHGDnir6164dyW
QR Code:   

Pay Details
Pay   7.253 BTC
Pay Confirm   7.253 BTC
Date   2014-09-25 22:53:26
Send Details
Unshipped
Order Details
Product   Total
ANTMINER S4 -B1 × 2
2900 USD ( 7.056 BTC )
Coupon
Shipping
顺丰
0.197  BTC


HeXoR
1PPWe6kZwyMRhz66GJKBykyEtfuAve9Jbv
newbie
Activity: 4
Merit: 0
October 11, 2014, 09:51:38 PM
You're telling me to be more careful and Bitmain is trying to trick people into hoisting that are buying miners?

In the shipping NOTES I even added specific address for shipping...
 
Can you please explain MY CURRENT ORDER STATUS of the (2) S4 B1 miners I purchased that should have shipped 9/29/14?

Also why Bitmain has stopped all email communications & have forced me to air my business to the Bitcoin community?

Bitmain claims I purchased hosting....I actually logged into that host site Bitmain claimed my miners were @...linked my Bitmain account to the hosting site... and found NO miners! I even took a screenshot with todays date...

Please send me the 2 S4 B1 miners I purchased or transfer my BTC back into my bank!


BUYERS BEWARE...I was one of the first to purchased (2) S4 miners B1 that should have been shipped 9/29/14 and still haven't received my miners!
Currently Bitmain is holding my Bitcoin ransom...
I have emailed many of times asking for my miners or refund of my Bitcoin...
Bitmain claims I ordered hosting which I assured them I didn't...
I have an email from Bitmain stating they changed the interface after my purchase to make a correction...
Bitmain has stopped all communication and will not respond to my emails...
I have since emailed all of Bitmain partners and called Bitmain North America twice now and still nothing...
I'm still out 2 S4 Miners and A LOT of BITCOIN not to mention I'm Losing money everyday...
I thought Bitmain was a reputable company and this is by no way my first purchase from Bitmain...
I have used just about everyone of there products that has been made available to the public & many other companies miners...

I would like to have my miners or my Bitcoin transferred back to my bank!

CAN ANYONE BE OF ANY ASSISTANCE?

Please send your bitcoin payment as follows:
Amount (BTC):   
7.253
Address:   
1BWxzg2iyrYx1Gw4ddTBrHGDnir6164dyW
QR Code:   

Pay Details
Pay   7.253 BTC
Pay Confirm   7.253 BTC
Date   2014-09-25 22:53:26
Send Details
Unshipped
Order Details
Product   Total
ANTMINER S4 -B1 × 2
2900 USD ( 7.056 BTC )
Coupon
Shipping
顺丰
0.197  BTC


HeXoR
1PPWe6kZwyMRhz66GJKBykyEtfuAve9Jbv
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
October 11, 2014, 03:20:39 PM
Updated to the new firmware -- everything works great!

For people wondering when you go to update/flash the new firmware --  select the entire .tar.gz file using the webgui.

One thing I noticed is when rackmounting -- the screws for the rackmount ears stick out too much (when sliding into the rack you'll need to force it in) and sometimes the screw holes don't align with the ear bracket. You need to unscrew the top, reseat it so the holes line up, then screw the ears on.

Has anyone gotten decent results with overclocking?

I have a couple units that are only averaging 1.75TH/s on ghash, while my others get between 2.0 - 2.4 average.  Any ideas on how to get the low performers up to regular hash rate?

Can you upload a screenshot of your slot unit
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
October 11, 2014, 03:20:25 PM

They are charging me £214 for my S3 delivery to the UK + the import duty + VAT @ 20%

I know I cant compete in mining BTC which I why I have stuck with the alt coins and trading them like mad to earn BTC.

I can see the end is nigh for me mining, this will be the last batch of miners for me.

With now crazy prices and DOA miners from the last batch of S3's I bought it's time to get out Sad

Are you sure? When I add a pair of S3's to cart for UK it gives me:
0.65 via DHL or ~0.42 via UPS. That should be £144 or £92.

The import duty is usually £7 via UPS or DHL and is paid regardless if you order a box of air or a box of diamonds - its a handling charge.
The VAT @ 20% is charged by the government and is nothing to do with Bitmain.

I added 3 to the cart and delivery via DHL was 0.948 BTC.

I've bought over a dozen S1's and S3's and normally only in pairs, each time VAT/import duty was between £80 and £180 for each pair.

In a few cases the $ value Bitmain put for the item was higher much than the actual BTC $ value so I ended up paying more (only happened on 2 deliveries).

Got my shipping info but still gutted I ended up with 3 and not the planned 5 S3's I was hoping for. Would be useful to get Bitmain to put on the S3 product listing that delivery is extra.

As I said, UPS is about 60% of the price for UK - choose that option.
legendary
Activity: 1218
Merit: 1003
October 11, 2014, 02:36:05 PM
BUYERS BEWARE...........Bitmain claims I ordered hosting which I assured them I didn't...


Shipping
顺丰
0.197  BTC

You ordered the shipping to Umisoo Hosting
Shipping cost to Umisoo Hosting  for today   -  2x Antminer S4 - 0.226 BTC  (1 BTC = 359.59 USD)

Be more careful in the future .
newbie
Activity: 54
Merit: 0
October 11, 2014, 01:56:33 PM
so they decided to be unfair like many other companys ?
newbie
Activity: 4
Merit: 0
October 11, 2014, 01:21:37 PM
BUYERS BEWARE...I was one of the first to purchased (2) S4 miners B1 that should have been shipped 9/29/14 and still haven't received my miners!
Currently Bitmain is holding my Bitcoin ransom...
I have emailed many of times asking for my miners or refund of my Bitcoin...
Bitmain claims I ordered hosting which I assured them I didn't...
I have an email from Bitmain stating they changed the interface after my purchase to make a correction...
Bitmain has stopped all communication and will not respond to my emails...
I have since emailed all of Bitmain partners and called Bitmain North America twice now and still nothing...
I'm still out 2 S4 Miners and A LOT of BITCOIN not to mention I'm Losing money everyday...
I thought Bitmain was a reputable company and this is by no way my first purchase from Bitmain...
I have used just about everyone of there products that has been made available to the public & many other companies miners...

I would like to have my miners or my Bitcoin transferred back to my bank!

CAN ANYONE BE OF ANY ASSISTANCE?

Please send your bitcoin payment as follows:
Amount (BTC):   
7.253
Address:   
1BWxzg2iyrYx1Gw4ddTBrHGDnir6164dyW
QR Code:   

Pay Details
Pay   7.253 BTC
Pay Confirm   7.253 BTC
Date   2014-09-25 22:53:26
Send Details
Unshipped
Order Details
Product   Total
ANTMINER S4 -B1 × 2
2900 USD ( 7.056 BTC )
Coupon
Shipping
顺丰
0.197  BTC


HeXoR
1PPWe6kZwyMRhz66GJKBykyEtfuAve9Jbv
member
Activity: 61
Merit: 10
October 11, 2014, 12:26:26 PM

They are charging me £214 for my S3 delivery to the UK + the import duty + VAT @ 20%

I know I cant compete in mining BTC which I why I have stuck with the alt coins and trading them like mad to earn BTC.

I can see the end is nigh for me mining, this will be the last batch of miners for me.

With now crazy prices and DOA miners from the last batch of S3's I bought it's time to get out Sad

Are you sure? When I add a pair of S3's to cart for UK it gives me:
0.65 via DHL or ~0.42 via UPS. That should be £144 or £92.

The import duty is usually £7 via UPS or DHL and is paid regardless if you order a box of air or a box of diamonds - its a handling charge.
The VAT @ 20% is charged by the government and is nothing to do with Bitmain.

I added 3 to the cart and delivery via DHL was 0.948 BTC.



I've bought over a dozen S1's and S3's and normally only in pairs, each time VAT/import duty was between £80 and £180 for each pair.

In a few cases the $ value Bitmain put for the item was higher much than the actual BTC $ value so I ended up paying more (only happened on 2 deliveries).

Got my shipping info but still gutted I ended up with 3 and not the planned 5 S3's I was hoping for.

Would be useful to get Bitmain to put on the S3 product listing that delivery is extra.

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