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Topic: ANTMINER S5+ is available to order, 7.722TH/S 0.445J/GH - page 5. (Read 40193 times)

legendary
Activity: 1456
Merit: 1000


Is it possible to just order a new controller?  Seems like that would be cheaper than waiting weeks for a response to my RMA request, mailing this monster away, and then waiting god knows how long to get a new one.

You probably only need a new BBB from some used S5 miner and S5+ firmware
https://bitmaintech.com/support.htm?pid=0072015082210441268325i01T3b0612



Click to enlarge


Click to enlarge
 


I havent opened mine up.  Is it another miner that is not using the SD card?  Looked empty in your shot but thought I would check to make sure.

Thanks for all your good information you have shared.
legendary
Activity: 1218
Merit: 1003


Is it possible to just order a new controller?  Seems like that would be cheaper than waiting weeks for a response to my RMA request, mailing this monster away, and then waiting god knows how long to get a new one.

You probably only need a new BBB from some used S5 miner and S5+ firmware
https://bitmaintech.com/support.htm?pid=0072015082210441268325i01T3b0612



Click to enlarge


Click to enlarge

legendary
Activity: 1456
Merit: 1000
I think my S5+ controller has now died. I've operated dozens of S5's for a LONG time. This is the first time I've run into this issue with a controller. I even took special care with my S5+ to make sure it was run in an extra cool environment. Very disappointing.

That is not good to hear :/.  Good thing is they should have them as S7 appears to use same controller.

I still have had no issues.   I do keep have a decent amount of CFM from fan's pushing air through my miners.   Not sure if that is making any difference but I like it and it's made my other miners make it through summer mining.

Is it possible to just order a new controller?  Seems like that would be cheaper than waiting weeks for a response to my RMA request, mailing this monster away, and then waiting god knows how long to get a new one.


I think it depends on who you talk to.   On S3's they originally would sell them straight out,  but later made it where you had to do a RMA.  On this it was since they were able to fix most of them, and sell again.

But it's worth a shot to ask.  Just tell them you want to buy and not mess with.   If they do it would be quicker and no having to ship old controller out.

Hopefully I can get ahold of someone.  I put in a ticket yesterday.  Would be great if the controllers were cheaper than shipping...

On the other hand, if there were 3 people who were interested in buying individual S5+ 1/3 units, and had their own controllers, I'd also be open to that option.

Please let me know if they let you buy controllers and if it's a fair price.  That is a interesting idea for down the road if I sell.

Having a controller for each one would make it lots easier to sell.  Finding a buyer for entire unit is a little more limited audience.
donator
Activity: 4760
Merit: 4323
Leading Crypto Sports Betting & Casino Platform
I think my S5+ controller has now died. I've operated dozens of S5's for a LONG time. This is the first time I've run into this issue with a controller. I even took special care with my S5+ to make sure it was run in an extra cool environment. Very disappointing.

That is not good to hear :/.  Good thing is they should have them as S7 appears to use same controller.

I still have had no issues.   I do keep have a decent amount of CFM from fan's pushing air through my miners.   Not sure if that is making any difference but I like it and it's made my other miners make it through summer mining.

Is it possible to just order a new controller?  Seems like that would be cheaper than waiting weeks for a response to my RMA request, mailing this monster away, and then waiting god knows how long to get a new one.


I think it depends on who you talk to.   On S3's they originally would sell them straight out,  but later made it where you had to do a RMA.  On this it was since they were able to fix most of them, and sell again.

But it's worth a shot to ask.  Just tell them you want to buy and not mess with.   If they do it would be quicker and no having to ship old controller out.

Hopefully I can get ahold of someone.  I put in a ticket yesterday.  Would be great if the controllers were cheaper than shipping...

On the other hand, if there were 3 people who were interested in buying individual S5+ 1/3 units, and had their own controllers, I'd also be open to that option.
legendary
Activity: 1456
Merit: 1000
I think my S5+ controller has now died. I've operated dozens of S5's for a LONG time. This is the first time I've run into this issue with a controller. I even took special care with my S5+ to make sure it was run in an extra cool environment. Very disappointing.

That is not good to hear :/.  Good thing is they should have them as S7 appears to use same controller.

I still have had no issues.   I do keep have a decent amount of CFM from fan's pushing air through my miners.   Not sure if that is making any difference but I like it and it's made my other miners make it through summer mining.

Is it possible to just order a new controller?  Seems like that would be cheaper than waiting weeks for a response to my RMA request, mailing this monster away, and then waiting god knows how long to get a new one.


I think it depends on who you talk to.   On S3's they originally would sell them straight out,  but later made it where you had to do a RMA.  On this it was since they were able to fix most of them, and sell again.

But it's worth a shot to ask.  Just tell them you want to buy and not mess with.   If they do it would be quicker and no having to ship old controller out.
donator
Activity: 4760
Merit: 4323
Leading Crypto Sports Betting & Casino Platform
I think my S5+ controller has now died. I've operated dozens of S5's for a LONG time. This is the first time I've run into this issue with a controller. I even took special care with my S5+ to make sure it was run in an extra cool environment. Very disappointing.

That is not good to hear :/.  Good thing is they should have them as S7 appears to use same controller.

I still have had no issues.   I do keep have a decent amount of CFM from fan's pushing air through my miners.   Not sure if that is making any difference but I like it and it's made my other miners make it through summer mining.

Is it possible to just order a new controller?  Seems like that would be cheaper than waiting weeks for a response to my RMA request, mailing this monster away, and then waiting god knows how long to get a new one.
legendary
Activity: 1456
Merit: 1000
Yes, this is obvious.
But what does it mean if you get direct EU warranty?


Good question I was not aware of EU warranty center.  But I'm sure they would make lots of EU happy if they had this.

I only heard some rumors about a EU office but got no verification, so this is interesting...
BTW: In the past I have offered to help them with EU based warranty stuff as we have done for rockminer. Most EU warranty
and distribution was handled by us.




You will need to email bitmain on this on.  I do not know of one or heard of anyone using one.

So either they made a slip of togune, or possibly we will see one sometime put in EU.  But you will need to ask BM direct as none of us are going to know this.
yxt
legendary
Activity: 3528
Merit: 1116
Yes, this is obvious.
But what does it mean if you get direct EU warranty?


Good question I was not aware of EU warranty center.  But I'm sure they would make lots of EU happy if they had this.

I only heard some rumors about a EU office but got no verification, so this is interesting...
BTW: In the past I have offered to help them with EU based warranty stuff as we have done for rockminer. Most EU warranty
and distribution was handled by us.

legendary
Activity: 1218
Merit: 1003

But the anwser is that means he has to deal with China warranty I believe.  So it's dealing with shipping there most likely.

You're right.
legendary
Activity: 1456
Merit: 1000
..........
Today at 14:07
Hi Tupsu....

Sorry to hear that. I hate to do this but I have to send you to [email protected] as your Order ID does not qualify for the local EU warranty.

I see the good temperature and right frequency with 1 missing "o" and 1 "x".

.....................

Today at 14:16
What does this mean?

your Order ID does not qualify for the local EU warranty.

I ordered straight from bitmaintech.com site and live in EU. Estonia.
Order ID:
001201508141137587748nU65cmY0690

BITMAIN Order Shipped
Order ID: 001201508141137587748nU65cmY0690 Date: 2015-08-14 11:38:00 Total: 18.958 BTC Payment method: Bitcoin Payment

Then who is at all qualified for local EU warranty?
And what does this mean?


Good question I was not aware of EU warranty center.  But I'm sure they would make lots of EU happy if they had this.

But the anwser is that means he has to deal with China warranty I believe.  So it's dealing with shipping there most likely.
legendary
Activity: 1456
Merit: 1000
I think my S5+ controller has now died. I've operated dozens of S5's for a LONG time. This is the first time I've run into this issue with a controller. I even took special care with my S5+ to make sure it was run in an extra cool environment. Very disappointing.

That is not good to hear :/.  Good thing is they should have them as S7 appears to use same controller.

I still have had no issues.   I do keep have a decent amount of CFM from fan's pushing air through my miners.   Not sure if that is making any difference but I like it and it's made my other miners make it through summer mining.
yxt
legendary
Activity: 3528
Merit: 1116
..........
Today at 14:07
Hi Tupsu....

Sorry to hear that. I hate to do this but I have to send you to [email protected] as your Order ID does not qualify for the local EU warranty.

I see the good temperature and right frequency with 1 missing "o" and 1 "x".

.....................

Today at 14:16
What does this mean?

your Order ID does not qualify for the local EU warranty.

I ordered straight from bitmaintech.com site and live in EU. Estonia.
Order ID:
001201508141137587748nU65cmY0690

BITMAIN Order Shipped
Order ID: 001201508141137587748nU65cmY0690 Date: 2015-08-14 11:38:00 Total: 18.958 BTC Payment method: Bitcoin Payment

Then who is at all qualified for local EU warranty?
And what does this mean?
donator
Activity: 4760
Merit: 4323
Leading Crypto Sports Betting & Casino Platform
I think my S5+ controller has now died. I've operated dozens of S5's for a LONG time. This is the first time I've run into this issue with a controller. I even took special care with my S5+ to make sure it was run in an extra cool environment. Very disappointing.
legendary
Activity: 1666
Merit: 1185
dogiecoin.com
I'm still interested in parting ways with an S5+ if anyone wanted one.  Preferably in the US for shipping reasons.
I'd consider it to do a review I guess. I don't like missing models out, PM me.
newbie
Activity: 16
Merit: 0
I am looking for one coupon for s7 User ID: david99  Thank You
legendary
Activity: 3892
Merit: 4331
Anybody of S5+ buyers who will not use a S7 coupon or have extra-pm me if you can spare (for a price, if needed).
thanks
hero member
Activity: 742
Merit: 500
you got mp! i mean pm! Grin
donator
Activity: 4760
Merit: 4323
Leading Crypto Sports Betting & Casino Platform
Anybody looking to buy an S5+? PM me.
legendary
Activity: 1218
Merit: 1003
Hi guys got my s5+ unit got to say overall very disappointing, powered up my unit and it caught on fire, half of the heat sinks have fallen off during transport from china would have thought that bitmain would do a better job now im waiting for a response from them.



3. In some cases, the warranty will be void, but Bitmain can still do repairs at
your own expense if requested. The following events will void the warranty:

a. Customer removes/replaces any components by himself without receiving
permission from Bitmain first;
b. Damage caused by electrical surges, lightning, or inadequate power supply;
c. Burnt parts on hash boards or chips;
d. Miner/boards/components damage due to water immersion or corrosion due to
wet environment.
legendary
Activity: 1218
Merit: 1003
You do not lose the entire blade every time.  Depends on how the chip was lost or what chip were lost, it could be a total loss, but not because you lost one chip doesn't make it automatically lose the whole hashing PCB.  Yes it can be but based on your Miner Status Page, you did not lose the whole hash PCB.


From my 3 x S5+ working normaly only one, as it should be mine.

Last miner was with broken fan.  and it turned out that there was a not working blade.



I took the fan from another S5+ and  A broken fan-sided last blade  is  broken.




At first it was only 1 missing ASIC , like the the second miner.



So I already know that a single ASIC loss may be the loss of the entire blade.

Therefore, I paid 7500 USD and got
one just [non]broken miner, that can immediately break one blade  
one just broken with transport ,
and  one 100% working miner.

All they had mined for at least a month, if not more, before selling
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