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Topic: Anyone use btcrobot.com? - page 6. (Read 56168 times)

newbie
Activity: 39
Merit: 0
December 09, 2013, 06:13:06 AM
Quote
How to get refund fast?My robots lost all my money and bitcoins today.If someone tell me how to attach screenshot i will post evidence from my gold plan robot and btce accounts.

This is not true First of all, there are NO LOSSES!

What you see as a loss on the chart and balance is not a loss but simply visual issue on the chart due to btc-e API problem we experience.

Your money is NOT lost. You can simply check your btc-e account.

Let me explain,

There was an issue with btc-e api which returned the wrong decimal points of the price which results in a big dip on the chart that Robot interpreted incorrectly as a Loss. that is NOT a money loss, just visual chart issue. We'll look into fixing it asap.  Some of the money could be in unfilled orders. Until orders are filled they are not on yoru balance and the robot does not see it , interpreting it as a loss. However money are still there. Wait till orders are filled

Your money are safe and not lost, you can check your btc-e account...

Rest assured the robot is safe and if you can have drawdowns they are usually minimal, it cant "blow" your account like forex robots do. It's very safe.

My losses is very big.It is ok that with robot graphs,but it is just nice story.On btce accounts (all three of them) my loses is more than half in $.On 3 acc had 5500$ now have 2100$.That is not because price drop but robot negative trade and lost btc.
On main acc had 3.2btc by price 1100 now i have 2btc by price 865.HE LOST MY BTC.Now i have to wait price of 1550$ to get my money back.If I let robot to do some more "PORTFOLIO GROWTH" i will have 1btc in short time and must wait then price of 3000+ so get money back.
On request for money back they give me explanation what was happened,btce api is blamed Smiley.
Btc robot team there is in public:
I AM NOT SATISFIED AND WANT MY MONEY BACK,NO EXCUSES-please
newbie
Activity: 41
Merit: 0
December 09, 2013, 04:56:44 AM
Unfortunately everyone cant be winners.

Minimizing risk has its cost as you need a clear trend before you either sell or buy which can cost you when the market is this volatile, worst case if you don't minimize the risk you could end up with a wallet full of BTC that are now worth 1/3 what they were yesterday. (hypothetically speaking)


Not throwing in the towel quite yet however i would like to know if there are any way we can adjust the robot so it does not react to the strongest bull/bear trends, as they tend to bounce just as hard in opposite direction which is where the robot is "tricked" into doing these bad trades.
newbie
Activity: 12
Merit: 0
December 09, 2013, 03:54:52 AM
Don't buy it.

Be careful it is a scam and when you asked to refund money on 60 days back guarantee they don't refund.
I bought it one week ago and I asked refund on 5 December and nothing.

They don't refund it....so don't waste your money because there is no money back.
sr. member
Activity: 266
Merit: 250
December 09, 2013, 02:24:23 AM

This is from 3 months ago. Surely with your thousands of dollars in revenue you can generate a newer chart that takes 5 minutes of your time...

Also, bitcoin's price adjusted to a lower level today. This is a great example to show future clients that your bot can preserve value during crashes.
From this stats... what i understood is
If i buy at march BTC and keep it i would have more money than btc robot itself!
Please someone fix me.
BTC is 140
robot is 100
so lose 40 dollars value... is 100 pure profit or what. If so I very regret i bought it and i lost money %20 in 2 weeks and also paid for it. double crash...
legendary
Activity: 1118
Merit: 1002
December 08, 2013, 11:00:21 PM
is there another error with balances updating?
full member
Activity: 228
Merit: 100
December 08, 2013, 07:08:25 PM
Quote
How to get refund fast?My robots lost all my money and bitcoins today.If someone tell me how to attach screenshot i will post evidence from my gold plan robot and btce accounts.

This is not true First of all, there are NO LOSSES!

What you see as a loss on the chart and balance is not a loss but simply visual issue on the chart due to btc-e API problem we experience.

Your money is NOT lost. You can simply check your btc-e account.

Let me explain,

There was an issue with btc-e api which returned the wrong decimal points of the price which results in a big dip on the chart that Robot interpreted incorrectly as a Loss. that is NOT a money loss, just visual chart issue. We'll look into fixing it asap.  Some of the money could be in unfilled orders. Until orders are filled they are not on yoru balance and the robot does not see it , interpreting it as a loss. However money are still there. Wait till orders are filled

Your money are safe and not lost, you can check your btc-e account...

Rest assured the robot is safe and if you can have drawdowns they are usually minimal, it cant "blow" your account like forex robots do. It's very safe.
legendary
Activity: 1118
Merit: 1002
December 08, 2013, 06:14:10 PM
I asked the guys at btcrobot to reset my stats. Ill be doing 30 days of letting it run and show you guys what the actual earnings or losses are for me.



wish me luck
newbie
Activity: 39
Merit: 0
December 08, 2013, 07:24:40 AM
That it is not my experience.Yes robot suppress downfall better than buy&hold but then sell your bitcoins low and buy high and loose all of your bitcoins.I am now suspicious that they somehow use that to buy from you cheap bitcoins and mask that with next price leap.That is "robot is made to grow your portfolio value" and in the background you sell to them by lowest price your btc.In my case that is more than 4 btc Sad .
Is there a way to upload my screenshots directly here and not on tinypic or some other service?

PS: Yes I have four gold plans because i run in to btcrobot in worst moment for me, when price start to grow from 100$ to 1000$ and i didn't see what is behind that "your portfolio growth" story,as i explained,and like all other hungry a*ss wanted to use profit on one robot to another and so on SadSadSad
legendary
Activity: 1442
Merit: 1005
December 08, 2013, 06:33:59 AM
During the BTC price downfall the robot showed it effectivity in controlling the bankroll and reducing the risks. With "buy and hold" your drawdown was 33% but with robot it did not excceed 20% during the same week
That's nice to hear. Post an update to this: btcrobot.com/images/longtermprofit.png
legendary
Activity: 1118
Merit: 1002
December 07, 2013, 07:51:57 PM
Emailed support about getting my bot restarted 2 days ago. Bot has just been sitting there not doing anything
newbie
Activity: 46
Merit: 0
December 07, 2013, 05:55:04 PM
How to get refund fast?My robots lost all my money and bitcoins today.If someone tell me how to attach screenshot i will post evidence from my gold plan robot and btce accounts.

PS. I just emailed support and ask refund for all 4 gold plans.Now we will see is it possible or that was lie too.

wow, you really  bought 4 gold plans at once. I hope you get your cash back mate!
newbie
Activity: 46
Merit: 0
December 07, 2013, 03:57:26 PM
How to get refund fast?My robots lost all my money and bitcoins today.If someone tell me how to attach screenshot i will post evidence from my gold plan robot and btce accounts.

upload here: http://tinypic.com/
 and then post link
newbie
Activity: 39
Merit: 0
December 07, 2013, 03:46:38 PM
How to get refund fast?My robots lost all my money and bitcoins today.If someone tell me how to attach screenshot i will post evidence from my gold plan robot and btce accounts.

PS. I just emailed support and ask refund for all 4 gold plans.Now we will see is it possible or that was lie too.
newbie
Activity: 46
Merit: 0
December 07, 2013, 03:03:02 PM
now i reseted, reinstalled and got a new api. the robot is still standing still and it doesnt say i got any funds even though i got enough btc and usd!
full member
Activity: 228
Merit: 100
December 07, 2013, 02:50:43 PM
Crazy volatile week for bitcoin. First some controversial crypto-currency news were released by the Chinese government.

However, bitcoin continues to garner support in the US, with Bank of America Merrill Lynch predicting a bright future for the virtual currency.

“We believe bitcoin can become a major means of payment for e-commerce and may emerge as a serious competitor to traditional money transfer providers,” a report issued by Merrill Lynch said Friday. “As a medium of exchange, Bitcoin has clear potential for growth, in our view.”

Earlier this week, the US saw another big buy made via bitcoins as an anonymous buyer from Florida purchased a luxurious Tesla Model S sports car for 91.4 bitcoins ($103,000).

The BTC robot was effective in managing the big price decrease and effectively reduced the dradown comparing to "buy and hold" strategy.

Bitcoin price was more like a roller coaster this week:

full member
Activity: 228
Merit: 100
December 07, 2013, 02:32:54 PM
During the BTC price downfall the robot showed it effectivity in controlling the bankroll and reducing the risks. With "buy and hold" your drawdown was 33% but with robot it did not excceed 20% during the same week
newbie
Activity: 46
Merit: 0
December 07, 2013, 02:03:29 PM
has your bot been working at all today? Mine has just been sitting there. Wont even update my balance

Last operations
Time   Type   Amount   Price
15:26   Open Trade
15:26   buy   0.011   957.10
14:48   buy   0.012   963.77
04:18   sell   0.011   961.00
03:18   sell   0.011   950.00

Doesn't look like...

Though they are keen to send emails about successful stories. This part of support obviously does work perfectly and is always on time.


Bought mine yesterday, turned it on slightly before the downfall. It bought 1btc at 985USD but since then it has not done anything. havent even updated my portfolio value. What is going on at the moment?
legendary
Activity: 1442
Merit: 1005
December 07, 2013, 01:13:23 PM
Dear science! I bet I can build a bot that does random trades and does better...
newbie
Activity: 9
Merit: 0
December 07, 2013, 12:47:09 PM
guys i am planning to buy this. can you guys tell me is it real or a scam. and i can i make a profit out of it?

You should read few last pages of this thread and be extremely careful about your further actions. Unfortunately I cannot exit with refund as I use robot for more than 60 days, which were actually problem-less and I saw the profit value raising.
Then it went to troubles, robot get restarted, all progress deleted, no compensation for lost profits caused with provider of this payed service and highly unprofessional attitude. Bot is unstable, keeps switching off without any notice and for no reason. Support is silent about
It's my experience.

I haven't read here anyone with positive feedback, except insiders, who are probably benefiting from propaganda.

see for yourself:
this morning around 11AM CET
http://i41.tinypic.com/opogtv.png

about an hour ago
http://i44.tinypic.com/2eclo3r.png
newbie
Activity: 41
Merit: 0
December 07, 2013, 11:44:19 AM
WTH mine keeps getting bulltrapped over and over, and its starting to become rather tragic, as i have said in an earlier post i have set my robot in Aggressive mode, which is stated as a long-term-trade-logic yet it very much looks like its trading in ultra short term, and it keeps loosing, is the robot not capable folloing the market fast enough hence why its getting trapped over and over?! Please we need to get some explanation behind this.

Im sure most agree and understand some of the reasoning for this "cut eventual losses with an actual market crash" however most know that bull traps are not crashes there are someone who manage to manipulate the market and keeps tricking "us" (the bot) into doing BAD trades!! WTF!?
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